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The Ivy Hotel San Juan

3.0 star property
Adults-only hotel with outdoor pool, near Casino del Mar at La Concha Resort

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The Ivy Hotel San Juan

Photo gallery for The Ivy Hotel San Juan

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Front of property
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Bathroom
Exterior

Overview of The Ivy Hotel San Juan

7.4

Good

Property highlights

  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
Map
1149 Magdalena Ave Condado, San Juan, PR, 00907
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage
Feel at home
  • Private bathroom
  • Separate sitting area
  • Cable/satellite TV service
  • Terrace
  • Espresso maker
  • Elevator

Room options

View all photos for Standard Twin Room, 2 Twin Beds (Fresh)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Twin Room, 2 Twin Beds (Fresh)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Modern)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Room, 1 Queen Bed (Modern)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Double Room, 2 Queen Beds (Tropical)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Honeymoon Double Room, 2 Queen Beds (Tropical)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Intimate)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed (Intimate)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed (Tropical)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Double Room, 1 Queen Bed (Tropical)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds (Vibrant)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Double Room, 2 Queen Beds (Vibrant)

  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • In Condado
  • Casino del Mar at La Concha Resort - 7 min walk
  • Condado Beach - 14 min walk
  • Pan American Pier - 32 min walk
  • Puerto Rico Convention Center - 33 min walk
  • Escambron Beach - 7 min drive
  • Jose Miguel Agrelot Coliseum - 5 min drive
  • Port of San Juan - 5 min drive
  • Plaza las Americas - 6 min drive
  • Carolina Beach - 9 min drive
  • Castillo San Felipe del Morro - 10 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive
  • Ponce (PSE-Mercedita) - 79 min drive
  • Rafael Hernandez Airport (BQN) - 111 min drive
  • Mayagüez (MAZ-Eugenio María de Hostos) - 129 min drive

Restaurants

  • Pannes - 4 min walk
  • El Corner - 5 min walk
  • Orozco's Restaurant - 5 min walk
  • El Refrán - 5 min walk
  • Semilla Kitchen and Bar - 3 min walk
Map

About this property

The Ivy Hotel San Juan

The Ivy Hotel San Juan puts you just a 5-minute drive from Condado Beach and Pan American Pier. Guests can enjoy the outdoor pool or take advantage of nearby surfing/body boarding. Also, Port of San Juan and Puerto Rico Convention Center are within a short drive.

Languages

English, Spanish

Sustainability

Sustainability practices

Housekeeping on request
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 5:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Surfing/body boarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 98.10 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 98.10 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; reservations are required for some onsite facilities.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Consulat Hotel
Consulat Hotel San Juan
Consulat San Juan
Ascend Collection San Juan
Ascend Collection Le Consulat
Consulat Condado Hotel
Hotel Le Consulat at Condado San Juan
Consulat Condado San Juan Hotel
Consulat Condado San Juan
Consulat Condado
Hotel Le Consulat at Condado San Juan SAN JUAN
SAN JUAN Le Consulat at Condado San Juan Hotel
Le Consulat at Condado San Juan SAN JUAN
Le Consulat an Ascend Hotel Collection Member

Frequently asked questions

Does The Ivy Hotel San Juan offer free cancellation for a full refund?
Yes, The Ivy Hotel San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ivy Hotel San Juan?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ivy Hotel San Juan?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at The Ivy Hotel San Juan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ivy Hotel San Juan?
Sorry, there's no onsite parking at The Ivy Hotel San Juan.
What are the check-in and check-out times at The Ivy Hotel San Juan?
You can check in from 4:00 PM - 5:00 AM. There's a charge of USD 98.10 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 98.10 (subject to availability).
Is there an onsite casino at The Ivy Hotel San Juan?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (7-min walk) and Sheraton Casino (5-min drive) are both nearby.
What is there to do at The Ivy Hotel San Juan and nearby?
Have fun with nearby activities like cycling and body boarding. The Ivy Hotel San Juan also has an outdoor pool.
Does The Ivy Hotel San Juan have any outdoor private spaces?
Yes, every room features a patio.
What's the area around The Ivy Hotel San Juan like?
The Ivy Hotel San Juan is a short 14-minute walk from Condado Beach and 7 minutes' walk from Casino del Mar at La Concha Resort.

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Rosario, 3-night trip
Verified Hotels.com guest review

6/10 Good

Jose, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
Great views, great location.
Ramon, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location, helpful staff, good wifi
Natalie, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Very Clean
JOSE, 1-night family trip
Verified Expedia guest review

2/10 Poor

Please do not stay here if you are needing space or a familiar place to live. The beds are on the floor, there weren’t any face towels, it’s located in a weird, creepy area and the hotel looks like a renovated home. We had no other place to go, so we had to stay here, it was 3:00am.
Mercedes, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Terrible Service. Property didn’t have enough towels for my room. Made a wait 2 hours two days of my stay for fresh towels they said they where going to bring back “quickly”. Got greeted without towels or soap in the room. They didn’t clean one day.
Cecilia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I like the location of the hotel and my room was comfortable, the staff service could be way better. I ask for towels in advance because they didn’t have any and even after I warned them they still didn’t give me any and when I complained I still didn’t get towels because it was after hours. That was frustrating other than that it was cool.
Gerson, 3-night trip
Verified Expedia guest review

4/10 Fair

Not as nice as photos, had no towels, room not stocked. Pool dirty.
Shari, 1-night family trip
Verified Expedia guest review

2/10 Poor

I love that the hotel was close to alot of restaurants, walking distance from the beach etc. I didn't like that the sheets were dirty, there were long strangs of blonde hair all over the bed, there were no towels in the room we had to call the front desk. The water in the sink was not going down when we used the sink. The AC was leaking water and the floor was always wet, and there were no blackout shades. I complained about the room and no one came to try an fix anything. I would never ever stay in that hotel again and i would not recommend it to anyone. Did i mentioned that the sheet had brown spots all over them. It looked like they have been using the same bedding for 50 years.
Patricia, 2-night romance trip
Verified Expedia guest review