NH Collection Madrid Gran Vía

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Overview of NH Collection Madrid Gran Vía

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NH Collection Madrid Gran Vía

4.0 star property
4-star hotel with restaurant, near Gran Via Street

9.2/10 Superb

545 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • 24/7 front desk
Map
Gran Via 21, Madrid, Madrid, 28013
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 7 min walk
  • Plaza Mayor - 11 min walk
  • Royal Palace of Madrid - 15 min walk
  • El Retiro Park - 16 min walk
  • Prado Museum - 16 min walk
  • Puerta de Alcala - 7 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 7 min drive
  • WiZink Center - 12 min drive
  • Santiago Bernabeu Stadium - 14 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid Principe Pio Station - 24 min walk
  • Madrid (XOC-Atocha Train Station) - 25 min walk
  • Gran Via Station - 1 min walk
  • Sevilla Station - 4 min walk
  • Callao Station - 5 min walk

About this property

NH Collection Madrid Gran Vía

NH Collection Madrid Gran Vía puts you in a great location, within just a 10-minute walk of Gran Via Street and Puerta del Sol. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can check out Picalagartos, which serves Spanish cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include a snack bar/deli and a terrace. The restaurant and nearby shopping get great marks from fellow travelers. Public transportation is just a short walk: Gran Via Station is steps away and Sevilla Station is 4 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room, up to 55 lbs)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Picalagartos - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Picalagartos - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Pets

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

2/10 Poor

Gabriel, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Buenisimo
Cuarto y baño limpio y acogedor pero pequeño. Éxcelente ubicación. Desayunos espectaculares.
Marcos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

FADI, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A+
Excellent service from Front desk to breakfast personnel . A+
Carmen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

GREAT location if you like to be close to major amenities. Balcony view was great. Walking distance to major attraction. Many restaurants in the area. Sky terrace view is beautiful. Staff very helpful.
Joanna, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was amazing, my husband and I even took pictures of the room to decorate our home like that. It’s perfectly situated in Gran Via (think the Times Square of Madrid) but that also meant noise and street closure due to protests at times.
Lyda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

rotem, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff and service are super! The hotel is in a central location close to everything.
Yaser, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Yaniv, 3-night trip
Verified Hotels.com guest review