Hotel Puerto Valdes

Photo gallery for Hotel Puerto Valdes

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Superior Apartment | Terrace/patio
Presidential Penthouse | Terrace/patio
Studio | Room
Superior Apartment | Living area

Overview of Hotel Puerto Valdes

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Hotel Puerto Valdes

4.0 star property
4-star hotel with restaurant, near Port of San Juan

9.2/10 Superb

66 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Microwave
  • Laundry facilities
Map
100 Calle Valdés, San Juan, San Juan, 00901
Main amenities
  • Housekeeping (on request)
  • Restaurant
  • Rooftop terrace
  • 24-hour business center
  • Computer station
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Concierge services
  • Wedding services
  • Luggage storage
  • Limited hour front desk
For families
  • Cookware, dishware, and utensils
  • Premium TV channels
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In San Juan Antiguo
  • Port of San Juan - 14 min walk
  • Condado Beach - 29 min walk
  • Puerto Rico Convention Center - 37 min walk
  • Casino del Mar at La Concha Resort - 42 min walk
  • Pan American Pier - 4 min drive
  • Jose Miguel Agrelot Coliseum - 8 min drive
  • Carolina Beach - 12 min drive
  • Fort Buchanan - 14 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive
  • Ponce (PSE-Mercedita) - 81 min drive
  • Rafael Hernandez Airport (BQN) - 102 min drive
  • Mayaguez (MAZ-Eugenio Maria de Hostos) - 119 min drive

About this property

Hotel Puerto Valdes

4-star hotel in the heart of San Juan Antiguo
Port of San Juan is located near Hotel Puerto Valdes, which provides a rooftop terrace, an art gallery on site, and laundry facilities. Be sure to enjoy a meal at CARNES STEAKHOUSE, the onsite steakhouse. Free in-room WiFi, with speed of 25+ Mbps, and a 24-hour business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises, multilingual staff, and a ballroom
  • An elevator, a computer station, and luggage storage
Room features
All guestrooms at Hotel Puerto Valdes have thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers and hair dryers
  • 43-inch TVs with premium channels
  • Wardrobes/closets, microwaves, and stovetops

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Private dining

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Rooftop terrace
  • Art gallery on site

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Champagne service
  • Freezer
  • Microwave
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)
  • In-room safe

Special features

Dining

CARNES STEAKHOUSE - This steakhouse serves dinner only. Reservations are required.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Frequently asked questions

Does Hotel Puerto Valdes offer free cancellation for a full refund?
Yes, Hotel Puerto Valdes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Puerto Valdes?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Puerto Valdes?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Puerto Valdes?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Puerto Valdes?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Puerto Valdes?
No, this hotel doesn't have a casino, but Sheraton Casino (7-min drive) and Casino del Mar at La Concha Resort (9-min drive) are both nearby.
What is there to do at Hotel Puerto Valdes and nearby?
Recommended spots to visit include Port of San Juan (14-min walk) and Escambron Beach (0.9 mi), along with Condado Beach (1.5 mi) and Sheraton Casino (1.8 mi).
Are there restaurants at or near Hotel Puerto Valdes?
Yes, there's an onsite restaurant, CARNES STEAKHOUSE. Nearby restaurants include El Hamburger (13-min walk), Cafe Berlin (13-min walk), and Aguaviva (13-min walk).
What's the area around Hotel Puerto Valdes like?
Hotel Puerto Valdes is a short 14-minute walk from Port of San Juan and 13 minutes' walk from Calle Fortaleza.

Overall score and ratings

9.2

Superb

9.7/10

Cleanliness

9.7/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Puerto Valdes 5 Stars
Excellent service! Loved the hotel, the workers are super friendly. The hotel is so pretty and clean. Loved all about it. The location, the rooms, everything.
Survay, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Ok but will not stay again there
Good points: Hotel is beautiful and the service is good. Most of the people of the recepción are really kind and helpful. Bad points: Only four parking available. They just give you coffee pod for one day and if you want even one pod of extra coffee for any other days of your stay you have to buy it. The cleaning is poor, I stayed 3 days and the first day they just made the bed and the second didn’t even clean the room even when I asked them to do it. I asked them to sell me a water as they charge for it and they didn’t send it to the room but they called me at 11pm trying to charge for it. For the price of the hotel they are really cheap, they don’t even replace dirty towels with Clean ones or replenish the items you use (shower cap etc).
Martha, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful people!
The trip was an unfortunate one, but the staff there made every effort to ensure we were comfortable. I would highly recommend it to anyone. Wonderful people! We had a slight issue with a plumbing keak in our room and they responded immediately and gave us another upgraded room.
Shania, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ramiro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brendan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place everything good
Nice close to the old San Juan kind people, room comfortable
Alessandro, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel Is new, modern and perfect for families. The room is very big and beautiful.
Valerie, 1-night family trip
Verified Expedia guest review

6/10 Good

Excelente servicio por parte de Juan y José Instalaciones hermosas un viaje placentero y muy bien atendidas por parte de los señores muy serviciales y excelentes anfitriones. El lugar muy recomendable cerca de varias atracciones, la playa,comida,actividades.
Gabriela, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Beautiful hotel but in the wrong location! The hotel is approx a 12 minute walk into the Old Town of San Juan and within minutes of the government buildings and monuments. On the day of departure, I was informed that there was a trolley bus with a stop near the hotel that took you around town to the historical sites. Positives: The rooms were very well maintained, contemporary in style together with a modern kitchenette which looked like it had never been used. Stunning views from the roof top which also houses a hot tub. There are no breakfast options. Negatives: I wasn’t informed that there was not a daily room clean unless requested despite leaving the card on the outside of the door. The laminated floor in my room was not laid properly so there were areas which were raised. The shower took a long time to heat up and even then, it was not “piping” hot. The shelf in my shower area was damaged and not repaired so had to leave the soap and shower gel on the floor. No phones in the room. To sum up, apart from the minor points outlined above, I could not really fault the hotel and would not rule out staying here again. The main problem is that the hotel is located in a less than desirable area right next to a Salvation Army. The nearest restaurant is approximately a five minute walk but Sundays are a problem as most of the restaurants are closed in the morning resulting in a long walk or transportation into the Old Town to find something to eat.
Salene, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel room is as in the pictures, clean,free parking in front of the property is great
Alexis, 3-night family trip
Verified Travelocity guest review