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All properties in Carolina, Puerto Rico
1 room, 2 adults

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina, Puerto Rico

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
8000 Tartak Street, Carolina, 00979, Puerto Rico

Suburban resort with 3 restaurants, near Carolina Beach
  • Free cooked-to-order breakfast and free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Breakfast
Tasty breakfast
Bar
Bar is awesome
Value
Best value for money
WiFi
Complaints about WiFi

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina, Puerto Rico

from P8,717
  • Suite, 1 King Bed
  • Suite, 2 Double Beds
  • Suite, 1 King Bed (Top Floor)
  • Suite, 2 Double Beds (High Floor)
  • Suite, 2 Bedrooms, 2 Bathrooms
  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Suite, 1 King Bed, Accessible (Roll-in Shower)
  • Suite, 1 King Bed, Accessible, Bathtub
  • Presidential Suite, 1 King Bed
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Nonsuite)
  • Suite, 1 King Bed
  • Suite, 2 Double Beds, Pool View
  • Suite, 1 King Bed, Pool View

What’s around Embassy Suites by Hilton San Juan Hotel & Casino, Carolina, Puerto Rico

Landmarks

  • In Isla Verde
  • Carolina Beach - 6 min walk
  • Balneario de Carolina - 23 min walk
  • Isla Verde Beach - 6 min walk
  • Pine Grove Beach - 16 min walk
  • Barbosa Park - 44 min walk
  • Playa Ocean Park - 2.5 mi / 4.1 km
  • Condado Beach - 4.6 mi / 7.4 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 313 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Patio Latin Bar Cafe - This restaurant serves lunch and dinner.

Outback Steakhouse - This steakhouse serves dinner only. Open daily.

La Placita - This coffee shop serves light fare only. Open daily.

Coqui Pool Bar - This bar is located by the pool. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Playground on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina, Puerto Rico’s small print

Also known as

  • Embassy Suites Hotel & Casino
  • Embassy Suites San Juan Hotel And Casino
  • Embassy Suite San Juan Puerto Rico
  • Embassy San Juan
  • Embassy Suites San Juan Hotel Isla Verde
  • Embassy Suites Carolina
  • Embassy Suites Hilton San Juan Hotel & Casino
  • Embassy Suites Hilton San Juan Carolina
  • Embassy Suites Hilton San Juan
  • Embassy Suites by Hilton San Juan Hotel Casino
  • Embassy Suites Hilton Juan Ca
  • Embassy Suites Hotel & Casino San Juan
  • Embassy Suites By Hilton Juan
  • Embassy Suites by Hilton San Juan Hotel & Casino Resort
  • Embassy Suites by Hilton San Juan Hotel & Casino Carolina
  • Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina
  • Embassy Suites San Juan
  • Embassy Suites Hilton San Juan Hotel & Casino Carolina
  • Embassy Suites Casino San Juan
  • Embassy Suites Hilton San Juan Hotel Casino
  • Embassy Suites Hilton Hotel Casino
  • Embassy Suites Hilton San Juan Casino
  • Embassy Suites Hilton Casino

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

Personal protective equipment, including masks and gloves, will be available to guests.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 35.00 per accommodation, per night

Resort fee inclusions:

  • Beach loungers
  • Beach towels
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 19.00 per night

Valet parking costs USD 23 per night

Extended parking is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Embassy Suites by Hilton San Juan Hotel & Casino, Carolina, Puerto Rico

  • Is there a pool at Embassy Suites by Hilton San Juan Hotel & Casino?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Embassy Suites by Hilton San Juan Hotel & Casino?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Embassy Suites by Hilton San Juan Hotel & Casino?
    Yes. Self parking costs USD 19.00 per night. Valet parking costs USD 23 per night.
  • What are the check-in and check-out times at Embassy Suites by Hilton San Juan Hotel & Casino?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Is there an onsite casino at Embassy Suites by Hilton San Juan Hotel & Casino?
    Yes, the 650 square-foot casino features 175 slot machines and 6 gaming tables. Bingo is offered.
  • Are there restaurants at or near Embassy Suites by Hilton San Juan Hotel & Casino?
    Yes, there are 3 onsite restaurants.

Recent reviews

Fabulous 8.6 From 770 reviews

Good 6.0
Resort Fee
We stayed for one evening - the rooms were nice - and the breakfast was fine.But I don't agree with the resort charge -- we did not use any of the anything at the resort except the room and breakfast. I would have no problem paying a resort charge if we were able to utilize it but I don't think it is fair o have to pay if not used.
us1 night family trip
Exceptional 10.0
it fit the need well
ted, us1 night trip
Exceptional 10.0
All great!
Denise, us1 night family trip
Exceptional 10.0
Good stay for Christmas Day
Friendly and helpful staff. Good breakfast included. Daily evening reception with wine, local beer and local rum included.
Heidi M, us2 night family trip
Exceptional 10.0
GREAT STAY
GREAT SERVICE NICE PLACE.... SEE YOU GUYS AGAIN, THANKS.
ANA, us2 night family trip
Exceptional 10.0
Great hotel
Rooms are clean, the breakfast awesome!! I recommend!!
Kevin, us2 night trip
Fair 4.0
Not the Best Experience
Embassy Suites Not a very good experience. When I first arrived, it was like a circus. The lines to check in was so long it took almost an hour to get to the checked in counter. People were constantly jumping a head of the line and no one at the desk cared. I had booked my room through hotels.com. They didn’t have my reservation. I asked them what now? They said they were overbooked and may not have a room. I asked if I should try and get another hotel by myself. The clerk simply said, “It may be faster”. However, I insisted and after another 30 minutes they did found me a room (total checkin time 1.5 hours) The place is overrun by hundreds of people. Extremely noisy. I could hear the noise past midnight in bed and had trouble sleeping. Next morning breakfast was another huge line. I had enough of that so I just grabbed a muffin and a cup of coffee. People next to me uttered that the food was over cooked and that it didn’t taste very good. I guess I didn’t miss much there. They say Internet is provided. Simply put it so bad its hardly worth it. It kept disconnecting. I tried to do a simple speed test. The download speed seemed acceptable the upload speed couldn’t connect and was listed as 0.0. No wonder I had trouble getting connected. No courtesy vehicle offered to the airport. Taxies in PR are overpriced. Use UBER when you can. You can see the runways from your Hotel and the TAXI ride is $12 plus $1 per bag you bring including your carryon.
us2 night trip
Good 6.0
Disappointed.
The hotel is nice, but it was under construction and at times was very loud late into the evening around dinner time. The breakfast staff serving was not helpful and they ran out of coffee, bread and fruit often. When asked for more the employees were rude. The poor guy on the grill was overworked and the lines were way too long. Front desk was always short staffed making us wait to ask a simple question for 15 to 20 minutes.
us2 night family trip

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina, Puerto Rico

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