Hotel El Convento

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Overview of Hotel El Convento

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Hotel El Convento

4.5 star property
Luxury hotel with outdoor pool, near San Juan Cathedral

8.8/10 Fabulous

974 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is P10,393
Price available on 05/07/2022
Map
100 Cristo St, San Juan, 00901
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Room service
  • In-room childcare
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Old San Juan
  • Port of San Juan - 13 min walk
  • Escambron Beach - 39 min walk
  • San Juan Cathedral - 1 min drive
  • Calle Fortaleza - 1 min drive
  • San Juan Gate - 1 min drive
  • Puerta de San Juan - 1 min drive
  • Parque las Palomas - 1 min drive
  • Plaza de Armas - 1 min drive
  • Castillo de San Cristobal - 1 min drive
  • Castillo San Felipe del Morro - 2 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

About this property

Hotel El Convento

At Hotel El Convento, you'll be within a 10-minute drive of Condado Beach and Port of San Juan. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness center, free bike rentals, and a terrace. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Childcare in room (surcharge)

What to do

  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Santisimo - Onsite restaurant.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 25 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.2/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very Good

Isaias, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luxurious stay in nunnery
I had a wonderful experience at El Convento. Every staff member I encountered were delightful and eager to help! I stayed on a large room on a first floor with a little garden and my own fountain outside. Will definitely be back. Thank you!
Outside area / restaurant
Nataliia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Christopher, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay and right in the heart of old San Juan. Staff were extremely friendly
KATHLEEN, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Serkan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandt, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Walter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible hotel with wonderful people and location. Can walk essentially all of old San Juan from the hotel, great view from the hotel roof, and patio bar was perfect for quiet breaks from the city. Ricky, the bartender was the literally the best, and our housekeeper was personable and ensured our room was perfect every night. Will absolutely stay here again on our next trip.
Dustin, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was exceptional!!!! Pool was smaller than I thought but location was great and the hotel was very cool and interesting, will be back!
Kimberly, 3-night romance trip
Verified Expedia guest review