Fortaleza Suites

Photo gallery for Fortaleza Suites

Primary image
Presidential Suite  | Balcony
Presidential Suite  | Balcony
Presidential Suite  | Living room
Fortaleza Suite  | Room

Overview of Fortaleza Suites

Fortaleza Suites

3.5 star property
Colonial guesthouse within walking distance of Port of San Juan

8.4/10 Very Good

880 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • 24/7 front desk
Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
Main amenities
  • Near the beach
  • Terrace
  • 24-hour front desk
  • Concierge services
  • Luggage storage
Feel at home
  • Television
  • Terrace
  • Offsite parking available
  • Free toiletries

Choose dates to view prices

About this area

What's nearby

  • In Old San Juan
  • Port of San Juan - 5 min walk
  • Condado Beach - 43 min walk
  • Pan American Pier - 5 min drive
  • Puerto Rico Convention Center - 6 min drive
  • Casino del Mar at La Concha Resort - 11 min drive
  • Jose Miguel Agrelot Coliseum - 10 min drive
  • Fort Buchanan - 13 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Caficultura - 2 min walk
  • LaBombonera - 3 min walk
  • Cafe Manolín - 3 min walk
  • Cafe Berlin - 3 min walk
  • Cuatro Sombras - 3 min walk

About this property

Fortaleza Suites

3.5-star guesthouse in the heart of Old San Juan
Close to Port of San Juan, Fortaleza Suites provides amenities like a terrace. Guests can connect to free in-room WiFi.
Other perks at this guesthouse include:
  • Express check-out, a 24-hour front desk, and luggage storage
  • Concierge services and smoke-free premises
  • Guest reviews give top marks for the overall value, quiet location, and helpful staff
Room features
All guestrooms at Fortaleza Suites have amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • TVs with cable channels

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • 24-hour offsite parking nearby (USD 13.38 per day); discounts available
  • Street parking available

Other information

  • Smoke-free property

Property amenities

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Parking is available nearby and costs USD 13.38 per day (689 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Property Registration Number 887900

Also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

Does Fortaleza Suites offer free cancellation for a full refund?
Yes, Fortaleza Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Fortaleza Suites?
As of October 5, 2022, prices found for a 1-night stay for 2 adults at Fortaleza Suites on October 10, 2022 start from P 7,336, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Fortaleza Suites?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Fortaleza Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Fortaleza Suites?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Fortaleza Suites?
You can check in from 3 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Fortaleza Suites?
No, this guesthouse doesn't have a casino, but Sheraton Casino (5-min drive) and Casino del Mar at La Concha Resort (11-min drive) are both nearby.
What is there to do at Fortaleza Suites and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Fortaleza Suites?
Yes. Nearby restaurants include Raíces (3-min walk), Casa Cortés ChocoBar (3-min walk), and Al Dente (3-min walk).
What's the area around Fortaleza Suites like?
Fortaleza Suites is in Old San Juan, a short 5-minute walk from Port of San Juan and 4 minutes' walk from Pier 1. The local area is popular for its beaches and our guests say it is very quiet.

Overall score and ratings

8.4

Very Good

9.1/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very Good

Beatrice, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place.
Great place. My second time there. Very friendly, and easy to work with you.
Nancy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was beautiful. The location was assessable to all restaurants and bars in the area. I would stay there again
Elizabeth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful experience, lovely place, great service!
Ansor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Polly, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good
The first encounter was with the employee, he was friendly and helpful. The rooms were clean and comfortable.
Iris, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice Hotel, central location. Front desk is not manned at all hours however it was no inconvenience for us. Beds were comfy, AC worked, and front desk was very helpful. We were a group of 5 in the presidential suites and it suited our needs well
Elizabeth, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Historic, clean, comfortable (beds!) lodging within walking distance of all Old San Juan sites, plenty of restaurants, shopping, groceries, and parking. The front desk staff was eager to please and was responsive and helpful with all our questions. The communal kitchen is well supplied and sufficient for those renting units without in-situ kitchens and without the need for an in situ refrigerator. Very welcoming and well-mainted, beautiful historic property. Highly recommend!
Angelique, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location! Nice taste of San Juan ! We toured a lot in 1 day! My only complaint was our Tv wouldn’t work. But I wasn’t there for the TV 😊
Angi, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Old San Juan, historic and authentic
julianna g, 4-night trip
Verified Expedia guest review