Holiday Inn Express San Juan Condado, an IHG Hotel

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Overview of Holiday Inn Express San Juan Condado, an IHG Hotel

Holiday Inn Express San Juan Condado, an IHG Hotel

3.5 star property
3.5-star hotel with outdoor pool, near Casino del Mar at La Concha Resort

7.6/10 Good

1,003 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
1 Mariano Ramirez Bages, San Juan, 00907
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • 24-hour fitness center
  • Spa tub
  • Business center
  • Terrace
  • 24-hour front desk
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Condado
  • Casino del Mar at La Concha Resort - 3 min walk
  • Condado Beach - 11 min walk
  • Puerto Rico Convention Center - 29 min walk
  • Pan American Pier - 9 min drive
  • Port of San Juan - 11 min drive
  • Plaza las Americas - 10 min drive
  • Carolina Beach - 11 min drive
  • Jose Miguel Agrelot Coliseum - 12 min drive
  • San Juan Gate - 19 min drive
  • Balneario de Carolina - 17 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

About this property

Holiday Inn Express San Juan Condado, an IHG Hotel

Holiday Inn Express San Juan Condado, an IHG Hotel offers a great location, putting you within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach. Guests can take a dip in the outdoor pool, and the spa tub makes for a relaxing end to the day. A 24-hour fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The comfortable beds and location get good marks from fellow travelers.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 4 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking within 50 ft (USD 20.00 per day), from 7:00 AM to midnight

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free

What to do

  • Beach nearby
  • Free use of nearby fitness center

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 15 percent of room rate
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Business center/computer access
    • Newspaper
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room safe and safe insurance
    • In-room coffee

Children & extra beds

  • Cribs/infant beds are available for an extra charge
  • Rollaway beds are available for USD 10.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Parking is available nearby and costs USD 20.00 per day (50 ft away; open 7:00 AM to midnight)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado, An Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado, an IHG Hotel Hotel
Holiday Inn Express San Juan Condado, an IHG Hotel San Juan

Frequently asked questions

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

I really enjoyed our stay. The staff was very helpful and friendly. Our family will be using this hotel again.
Evelyn, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Shannon, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Baecation
My stay was wonderful and the staff was great!!
Chantell, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Lauren, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was excellent. And management was awesome..
Orando, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Hot showers! daily cleaning of room, centralized location, free breakfast; helpful and courteous staff;
Jennifer, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location and very helpful staff, told us about things to do in San Juan
James, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Adalberto, 14-night romance trip
Verified Expedia guest review

8/10 Very Good

Anais, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew
Best staff. Ok breakfast. Good location, beach chair and umbrella included. Room is small, but who care? Always out .
Andrew, 5-night trip
Verified Hotels.com guest review