615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
What's nearby
Distrito T-Mobile - 6 min walk
Pan American Pier - 8 min walk
Puerto Rico Convention Center - 9 min walk
Condado Beach - 13 min walk
Escambron Beach - 4 min drive
Getting around
Luis Munoz Marin Intl. Airport (SJU) - 11 min drive
Free area shuttle
Free beach shuttle
Restaurants
Choices Sheraton - 7 min walk
Medalla Arena - 6 min walk
Sazon Cocina Criolla - 6 min walk
La Central by Mario Pagan - 7 min walk
Pudge’s Pizza - 6 min walk
About this property
Hyatt House San Juan
Hyatt House San Juan offers a great location, putting you within a 15-minute walk of Pan American Pier and Puerto Rico Convention Center. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking available only on request
Onsite self parking (USD 18.00 per night)
Offsite
Free area shuttle within 3 miles
Free beach shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: 16 percent of room rate
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay), plus a one-time cleaning fee of USD 100
Parking
Self parking costs USD 18.00 per night
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.
Also known as
Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan
Frequently asked questions
Does Hyatt House San Juan offer free cancellation for a full refund?
Yes, Hyatt House San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt House San Juan?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hyatt House San Juan?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt House San Juan?
Yes. Self parking costs USD 18.00 per night.
What are the check-in and check-out times at Hyatt House San Juan?
Check-in start time: 4 PM; Check-in end time: 6 AM. Check-out time is 11:00 AM.
Is there an onsite casino at Hyatt House San Juan?
No, this hotel doesn't have a casino, but Sheraton Casino (4-min walk) and Casino Metro (5-min walk) are both nearby.
What is there to do at Hyatt House San Juan and nearby?
Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and an arcade. Hyatt House San Juan also has a picnic area.
What's the area around Hyatt House San Juan like?
Hyatt House San Juan is a short 8-minute walk from Pan American Pier and 9 minutes' walk from Puerto Rico Convention Center. Travelers say that the hotel is in a great location.
Hyatt House San Juan Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
January 10, 2025
anneel
anneel, 10-night family trip
Verified Hotels.com guest review
8/10 Very Good
January 3, 2025
Fue una buena estancia. Lo unico negativo fue que tuvimos que esperar mucho por el check in, mas de 2 horas. Pero el hotel es muy bueno.
Maria
Maria, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
January 3, 2025
Dr Zwinda
Dr Zwinda, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
January 2, 2025
Edgardo
Edgardo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 1, 2025
Van
Van, 1-night family trip
Verified Hotels.com guest review
6/10 Good
December 31, 2024
Not worth the money
Insanely overpriced for what you get. Our check in was 3 hours late and we were comped parking, which seemed like another excessive in the first place. Watch out for the resort fee! It seems to cover a shuttle and nothing else, but San Juan is small enough that you can take Ubers for much less than that fee.
Verified traveler
2-night family trip
Verified Hotels.com guest review
4/10 Fair
December 30, 2024
Teresa
Teresa, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 22, 2024
Christina
Christina, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 18, 2024
Martha
Martha, 8-night trip with friends
Verified Hotels.com guest review
6/10 Good
December 11, 2024
Get some smart TVs
Cant believe in 2024 I cant connect and share content to a TV in your room.
Antonio
Antonio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 10, 2024
Astrid
Astrid, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 3, 2024
Nyia
Nyia, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
November 27, 2024
Braz
Braz, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 18, 2024
Beautiful, clean hotel. Wonderful service and close to many activities.
Kim
Kim, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 10, 2024
Juan
Juan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 9, 2024
Great hotel
Well appointed room. Clean. Friendly staff at checkin and bar
Shane
Shane, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 28, 2024
Emmee
Emmee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 27, 2024
Excellent communication with staff, clean room and clean common area.
Yalmary
Yalmary, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
October 26, 2024
CATHERINE
CATHERINE, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
October 26, 2024
The hotel is in a good area. Staff are very helpful.
Petia
Petia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 25, 2024
Five stars!!
Carlos
Carlos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 21, 2024
Maria de L
Maria de L, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 17, 2024
Patricia
Patricia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
October 14, 2024
The property was clean. Staff was very friendly.
Keisha
Keisha, 3-night romance trip
Verified Expedia guest review
6/10 Good
October 13, 2024
Genesis gave the best customer service
The customer service was excellent. The room smelled like molded. I cleaned the room daily with bleach and when we would return you could still smell the mold. I loved the hotel with the exception of the smell of the room. They had a bus to take you to the beach and to Old San Juan