Hip Hotel Tulum

Excellent. Incredible staff. Great restaurant and food. Relaxing massage. Extremely happy with our stay.

I loved that you could see the sunrise when you awake in the morning. Looking out at the Caribbean every morning drew you to the beach which was at your doorstep. Everything was there: loungers on the beach, service on the beach, breakfast on the beach.

The staff was amazing, particularly the concierge Aline, the beach was one of the cleanest and the property is well situated and clean.

Amazing place, amazing people. Sergio and Cyhthia were veru helpfull and really nice.

Muy buena estancia, el servicio excelente, el desayuno fenomenal. Me gustaría que la puerta hacia el balcón se pueda cerrar por fuera. Es importante revisar todo lo que se pueda abrir antes de dormir para que no se salga el aire acondicionado, por ciertas razones que conservan el estilo del hotel hacer la habitación un poco más hermética, resulta difícil, pero estaría bien un poco más de habilidad para cerrar y no batallar con el aire.

Our stay at Hip Hotel was amazing. Great service. Faustino and Esai took such great care of us in the restaurant and beach bar! Anything we needed they were there for us. Overall, the staff was super helpful. From the minute we walked in to the minute we walked out, service was superb! We would stay here again!

Never been to a better hotel in my life, and I’ve stayed in more than 1,000 hotels in my life. Everything was amazing. Staff was incredible

Hip Hotel is very relaxing and chill. Tropical vibe and definitely far from the atmosphere you would be in at a large resort. The nicest staff I have ever meet and will truly miss them. The beach was beautiful and was the cleanest along the strip in Tulum. Highly recommend the outside taco bar down the street as well as Clan-Destino, a hidden little gem of a restaurant with it's own little cenote. Lots of fun there!!!

environmentally conscious. Very helpful staff at front desk

We were utterly blown away by our fantastic stay at Hip Hotel! It's located in what we thought was the PERFECT spot at the south end of the beach close to restaurant hot spots Arca, Hartwood, and the newly-opened/must-try Garden, as well as nightlife hotspots Gitano & Moderno, and other great locales like Matcha Mama and the must-see Casa Malca. The room offerings are fantastic; we stayed in both the Ocean View room and the Garden View room. The rooms have everything but a hair dryer (bring your own!), and only the Garden Room had a full-length mirror. The restaurant was very good -- we were pleasantly surprised! You must try the steak tacos. The continental breakfast was also very good and we were especially fond of having espressos delivered to our room every morning. The staff could not have been friendlier. They showed us the best places around town & even let us keep our tablet at the front desk so our TV shows could download for the plane. I've seen people complain about lack of wifi in the rooms: you know that going into it! There is reliable wifi at the front desk and in the restaurant; you can spend 30 min a day hanging out there to check emails if you feel so inclined. Not having wifi in our room absolutely did NOT hinder our experience in any way. Bottom line is: this hotel is fantastic and such a great value; I'm recommending it to all of my friends who are planning Tulum trips!