See all properties
Save

Alaya Tulum

3.5 star property
3.5-star beachfront hotel with restaurant, near Tulum Beach
VIP Access

Choose dates to view prices

Alaya Tulum

Photo gallery for Alaya Tulum

In-room safe, blackout drapes, free WiFi, bed sheets
View from room
In-room safe, blackout drapes, free WiFi, bed sheets
View from room
Bathroom

Overview of Alaya Tulum

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathrobes

Room options

View all photos for Oceanfront King

In-room safe, blackout drapes, free WiFi, bed sheets

Oceanfront King

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Deluxe Double

In-room safe, blackout drapes, free WiFi, bed sheets

Partial Ocean View Deluxe Double

  • Partial ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Ocean View King

View from room

Ocean View King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Double

In-room safe, blackout drapes, free WiFi, bed sheets

Partial Ocean View Double

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment with Kitchenette

Dining room

Apartment with Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa King

View from room

Garden Villa King

  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Living area

Panoramic Villa, 2 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Family Villa

In-room safe, blackout drapes, free WiFi, bed sheets

Family Villa

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About this area

What's nearby

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 2 min drive
  • Tulum National Park - 6 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Paraiso - 21 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Gran Cenote - 13 min drive
  • Soliman Bay - 38 min drive

Getting around

  • Tulum, Quintana Roo (TUY) - 28 min drive
  • Cancun Intl. Airport (CUN) - 113 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Rosa Negra Tulum - 7 min walk
  • La Taqueria - 10 min walk
  • Casa Jaguar - 9 min walk
  • Cenzontle - 9 min walk
  • Gitano - 7 min walk
Map

About this property

Alaya Tulum

Placing you 0.1 mi (0.1 km) from Tulum Beach and 4.5 mi (7.3 km) from Playa Paraiso, Alaya Tulum offers an airport shuttle (available 24 hours) for USD 275 per vehicle. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or mani/pedis. This eco-certified hotel also features a beach bar, a fitness center, and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Access to nearby health club
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Spa services
  • Biodegradable drinking straws

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15–30 per person
  • Airport shuttle service is offered for an extra charge of USD 275 per vehicle (return, maximum occupancy 5)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Alaya Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Alaya Tulum?
Yes, pets stay free.
Is parking offered on site at Alaya Tulum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Alaya Tulum?
Yes, an airport shuttle is available. The charge is USD 275 per vehicle return.
What are the check-in and check-out times at Alaya Tulum?
You can check in from 3:00 PM - 8:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Alaya Tulum and nearby?
Onsite recreation at Alaya Tulum includes yoga. Enjoy amenities like a fitness center, spa services, and a garden. Alaya Tulum also has access to a nearby health club.
Are there restaurants at or near Alaya Tulum?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Alaya Tulum like?
Alaya Tulum is a short 1-minute walk from Tulum Beach and 11 minutes' walk from Ven a la Luz Sculpture.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Brittany, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

upendra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The most dreamy location in the perfect place what I didn’t realise would be the backdrop for my engagement in the midst of a tropical thunderstorm
Donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amber, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful , great service , awesome location !
Manvel, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Good relaxing place to stay right next to the beach great location , and good food happy I was there, if your looking to get a relaxing quiet with good food this is the place for you!!!
Andre, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing place! Highly recommend. We visited with our two young kids and booked the big house on the beach. It was gorgeous and the staff was incredible.
Verified Expedia guest review

10/10 Exceptional

Oswaldo, 3-night trip
Verified Expedia guest review

8/10 Very Good

Good experience!
Nimesh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Libby Jean, 6-night trip
Verified Expedia guest review