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Ikal Hotel Tulum

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Premium bedding, minibar, individually decorated, individually furnished
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools

Overview of Ikal Hotel Tulum

VIP Access

Ikal Hotel Tulum

3.5 star property
3.5-star beachfront hotel with restaurant, near Playa Paraiso

7.8/10 Good

115 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
The price is P 14,873
Price available on 02/07/2023
Map
Carretera Tulum-Boca Paila km 3, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • On the beach
  • Tulum Mayan Ruins - 11 min walk
  • Playa Paraiso - 1 min drive
  • Tulum National Park - 7 min drive
  • Tulum Beach - 13 min drive
  • Gran Cenote - 24 min drive
  • Sian Ka'an Biosphere Reserve - 31 min drive
  • Xel-Há Park - 30 min drive
  • Dos Ojos Cenote - 126 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bar Adelita - 5 min walk
  • Kitchen Table - 11 min walk
  • Casa Maria - 14 min walk
  • El Capitan - 5 min drive
  • La Coqueta - 5 min drive
Map

About this property

Ikal Hotel Tulum

At Ikal Hotel Tulum, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute walk of Tulum Mayan Ruins. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages. Offering a beachfront location, Maia serves international cuisine and is open for breakfast and lunch. A beach bar, a snack bar/deli, and a terrace are other highlights. The helpful staff and beach location get good marks from fellow travelers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 10:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Spa services

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • French
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

Maia - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.54 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 135 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night
  • Airport shuttle for children between the ages of 2 and 12 costs USD 135 (one-way)
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

IKAL Tulum Hotel
Ikal Tulum Cabin
Ikal Hotel Boutique
Ikal Boutique
Hotel Ikal Hotel Boutique Tulum
Ikal Hotel Boutique Tulum Tulum
Ikal Boutique Tulum
Hotel Ikal Hotel Boutique Tulum Tulum
Tulum Ikal Hotel Boutique Tulum Hotel
Ikal Tulum
Ikal Hotel Tulum Hotel
Ikal Hotel Tulum Tulum
Ikal Hotel Boutique Tulum
Ikal Hotel Tulum Hotel Tulum

Frequently asked questions

Does Ikal Hotel Tulum offer free cancellation for a full refund?
Yes, Ikal Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ikal Hotel Tulum?
As of February 2, 2023, prices found for a 1-night stay for 2 adults at Ikal Hotel Tulum on February 7, 2023 start from P 14,873, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ikal Hotel Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ikal Hotel Tulum?
Yes, there are 2 outdoor pools.
Are pets allowed at Ikal Hotel Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ikal Hotel Tulum?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Ikal Hotel Tulum?
Yes, an airport shuttle is available. The charge is USD 135 per vehicle one-way.
What are the check-in and check-out times at Ikal Hotel Tulum?
You can check in from 3:00 PM - 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Ikal Hotel Tulum and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services and a picnic area. Ikal Hotel Tulum also has a garden.
Are there restaurants at or near Ikal Hotel Tulum?
Yes, Maia offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Bar Adelita (5-min walk), Kitchen Table (11-min walk), and Casa Maria (14-min walk).
Does Ikal Hotel Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Ikal Hotel Tulum like?
Ikal Hotel Tulum is a short 11-minute walk from Tulum Mayan Ruins and 4 minutes' walk from Playa Paraiso. The local area is quiet and popular with nature enthusiasts.

Reviews

7.8

Good

8.1/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

2/10 Poor

A great project with very poor management where profit is put before customer service. If your holiday goes smooth you probably won’t find any issues. I guarantee you though you’ll have something going wrong and that’s when you’ll realise that the troubleshooting is very poor. From water drainage issues in the shower / bath / toilet (in two different rooms) to electricity going off every night of our stay. Generators weren’t working all the time and there’s no management in the evenings or weekends. There’s no privacy in the toilet or the bath in the regular rooms. Unless you go for a treehouse or above. The water in the bath doesn’t drain well. Picture attached was 10mins after a 5 mins shower where the bath was still blocked with water.
Verified Expedia guest review

4/10 Fair

Great project - poor management
A great project with very poor management where profit is put before loss. If your holiday goes smooth you probably won’t find any issues. I guarantee you though you’ll have something going wrong and that’s when you’ll realise that the troubleshooting is very poor. From water drainage issues in the shower / bath / toilet (in two different rooms) to electricity going off every night of our stay. Generators weren’t working all the time and the no Management in the evenings or weekends. There’s no privacy in the toilet or the bath in the regular rooms. Unless you go for a treehouse or above. The water in the bath doesn’t drain well . Picture attached attached was 10mins after a 5 mins shower.
zahir, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We had a private room right in front of the beach with our own little pool. It was absolutely breath taking. The architecture is beautiful. It’s all VERY outdoors. So there is a lot of sand, bugs, mosquitoes, there was a small crab in our bathroom where the plants were. So it’s not going to be the cleanest if that’s what you are looking for. Our pillows and bedding were a little stained but nothing major def a little sus tho. There was some minor privacy issues where some maintenance man I’m assuming it was kept walking past our bedroom window to a generator which was not cool because what if we were changing or something…there’s also construction next door to us I think so it was loud during the day. The staff was very friendly. There’s only one restaurant, but food and drinks we had were so good. Matcha mama is there which is also a must. If you walk down the beach there was another restaurant. The ruins are super close. Great location. Beautiful and very chill for relaxing.
Elizabeth, 3-night romance trip
Verified Expedia guest review

6/10 Good

The facilities are amazing. The location is great. A couple of areas to improve on: Train staff. Two (tall and slim) guys at the restaurant were constantly using their smart phone. It seemed we had to wait for them to finish their busy online activity rather than them being on top of serving clients. When we arrived at the property, one of the receptionists told us when we had made our reservation. We replied we had done it 3 to 4 hours before hand. She said, oh well! That is why I do not have your reservation. She said well, let me see if I have any room available. I understand staff is foreign and not qualified but it just made me feel so not welcome. We asked for an iron that never arrived. When leaving, my friend and I said to both girls in the front desk, thank you for everything have a good day. Only one of them replied. The place is amazing, I think staff can be invited to complement that same experience.
Alfonso, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Sophia, one of the receptionist, was amazing and made our stay wonderful! The only downside is the hotel is pretty far away from everything and the restaurant is super over priced.
Shellie, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Sofia, 6-night trip
Verified Expedia guest review

6/10 Good

The room was beautiful. The view was amazing. Had my own private pool but my area was not very private. My neighbors constantly walked by my room and always had to take a peek. I either had to close my curtains for privacy and lose my view, or keep my curtains open and deal with the constant stares. The room was like glamping very outdoorsy. Even with all the doors closed you were still exposed to all the outdoor elements. The worst was the bugs. There were lots of bugs. They were even in my bed. If you're susceptible to mosquitos you won't like it here. And to top it off on my last day I found a water bug in my bathroom. Oh and the place is literally on the beach so sand is everywhere.
Sheana, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Rachel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The way the villas are arranged at Ikal is just amazing. The outdoor garden space, showers, and bathrooms are so refreshing. It's like you're glamping but with all the necessary amenities. It is something I have never experienced before. The property also had scooters and bikes onsite for rent. The restaurant provided breakfast, lunch, and dinner. The staff was very helpful when it came to questions, recommendations, and help with anything in general. They were easy to contact by Whatsapp and by going to the front office. The staff did everything necessary to accommodate my needs and requests during my stay. Niki helped us with most of our requests and he was excellent! He was always patient with us and provided excellent customer service! I can't say thanks enough.
Mark, 4-night romance trip
Verified Expedia guest review

2/10 Poor

AVOID! This was by far the worst experience ever. The staff is extremely rude and not accommodating. The AC doesn't work and we had dead bugs on our bed. We were originally suppose to stay from Sunday- Friday but, decided to head back home on Tuesday. Power went out Tuesday morning around 4am and there wasn't any staff available to assist us since staff leaves at 9:00pm and returns the next morning at 7:00am. We were left with no power and no communication with anyone. When staff finally arrived they apologized for the power outage. They did not make any accommodations and refused to give us a refund. The beach is dirty and consists of motorized boats. This place is nothing like the photos. Please don't be fooled like we were. Please save your money and save yourself the headache. Do not book! I have never left a negative review on anything . I do not want someone going through the same experience we had.
Kayla Chrisny, 5-night romance trip
Verified Expedia guest review