Citadines Shinjuku Tokyo

3.5 star property
Suburban aparthotel with 24-hour fitness, near Isetan Department Store Shinjuku

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Citadines Shinjuku Tokyo

Photo gallery for Citadines Shinjuku Tokyo

Property entrance
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Room amenity

Overview of Citadines Shinjuku Tokyo

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Kitchenette
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
Main amenities
  • 160 apartments
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Kitchenette
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Studio (Twin)

  • 25 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Studio (Double)

  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Executive Studio (Double)

  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Executive Studio (Twin)

  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds


  • Sleeps 2


  • Sleeps 2


  • Sleeps 2


  • Sleeps 2

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 15 min walk
  • Waseda University - 30 min walk
  • Meiji Jingu Shrine - 34 min walk
  • National Stadium - 2 min drive
  • Meiji Jingu Stadium - 3 min drive
  • Tokyo Metropolitan Government - 3 min drive
  • Omotesando Hills - 5 min drive
  • Yoyogi Park - 5 min drive
  • Tokyo Midtown - 5 min drive
  • Roppongi Hills - 5 min drive

Getting around

  • Haneda Airport (HND) - 38 min drive
  • Shinjuku Station - 16 min walk
  • Seibu-Shinjuku Station - 17 min walk
  • Sendagaya Station - 19 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-sanchome Station - 8 min walk
  • Akebonobashi Station - 11 min walk


  • 切麦や 甚六 - 4 min walk
  • AUREOLE - 6 min walk
  • 一条流がんこラーメン 総本家 - 13 min walk
  • 小笠原伯爵邸 - 15 min walk
  • 餃子の福包新宿店 - 8 min walk

About this property

Citadines Shinjuku Tokyo

When you stay at Citadines Shinjuku Tokyo, you'll be just a 5-minute drive from Shinjuku Gyoen National Garden and Tokyo Imperial Palace. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and wired Internet are added perks. Apartments feature kitchenettes, deep soaking tubs, and flat-screen TVs. Fellow travelers say good things about the walkable location and spacious guestrooms. Public transportation is just a short walk: Shinjuku-gyoemmae Station is 7 minutes and Shinjuku-sanchome Station is 8 minutes.


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance


  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed

Property amenities


  • Free WiFi

Parking and transportation

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Cribs (infant beds): JPY 550 per day
  • Children stay free (see details)


  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils


  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 1320 for adults and JPY 660 for children


  • Bed sheets provided
  • Rollaway/extra beds: JPY 4840 per day


  • Shower/tub combination
  • Toilet with electronic bidet
  • Deep soaking bathtub
  • Hair dryer
  • Free toiletries
  • Towels provided
  • Slippers


  • Flat-screen TV with satellite service
  • TV in a common area


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk


  • Air conditioning


  • No pets allowed


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city center
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness center

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards


  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1320 for adults and JPY 660 for children

Children & extra beds

  • Cribs/infant beds are available for JPY 550 per day
  • Rollaway beds are available for JPY 4840 per day


  • Self parking costs JPY 2750 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Does Citadines Shinjuku Tokyo offer free cancellation for a full refund?
Yes, Citadines Shinjuku Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Citadines Shinjuku Tokyo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Citadines Shinjuku Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at Citadines Shinjuku Tokyo?
Yes. Self parking costs JPY 2750 per night.
What are the check-in and check-out times at Citadines Shinjuku Tokyo?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Citadines Shinjuku Tokyo and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Citadines Shinjuku Tokyo have private spa tubs?
Yes, each apartment has a deep soaking bathtub.
Does Citadines Shinjuku Tokyo have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and cookware.
What's the area around Citadines Shinjuku Tokyo like?
Citadines Shinjuku Tokyo is in Shinjuku, a short 7-minute walk from Shinjuku-gyoemmae Station and 15 minutes' walk from Shinjuku Gyoen National Garden. The local area is walkable and popular with nature enthusiasts.







Staff & service




Property conditions & facilities




10/10 Exceptional

Japan Stay
The stay was really great it was basically a small apartment with fridge and microwave and stove to make whatever you needed if you didn't want to eat out. We loved out stay here and would recommend staying here. There were train stations near by and could get anywhere around tokyo fairly quickly.
Kirsti, 6-night trip with friends
Verified guest review

10/10 Exceptional

Looking for a great hotel?
Ticked all the boxes for a great stay!
Kathleen, 5-night trip with friends
Verified guest review

6/10 Good

Glenn, 5-night family trip
Verified guest review

8/10 Very Good

Great space, staff helpful but not always knowledgeable.
7-night family trip
Verified guest review

10/10 Exceptional

Nice property!
Stayed for a few days. There are many restaurant locations around, including the most fabulous vegan bakery! The room is small, as advertised, but it suits the needs for a proper city break. A large grocery store is across the street for stocking the kitchen.
Alex, 3-night trip
Verified guest review

10/10 Exceptional

Samuel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Our room is just nice for 3pax. The room is clean. They do not give complimentary bottled water in the room. instead they have water dispenser in the lobby so you could top up your water bottle. They also have coffee dispenser. Location is near shinjuku gyoenmae station about 5 min walk. There is nearby shop and eatery too.
Mary Anne, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Would stay there again
Linda, 1-night trip
Verified Expedia guest review

8/10 Very Good

We had a room with a view. Laundry came in handy. All staff helpful. Quick walk to transportation and the park. I would stay here again.
Linda, 9-night trip
Verified Expedia guest review

8/10 Very Good

Excellent property within a few minutes walk of a Metro station or 15 minutes walk from Shinjuku station itself. Staff are efficient, but not quite as attentive as what we were used to in other Japanese hotels.
Walter, 3-night romance trip
Verified Expedia guest review