Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

El Paraiso Hotel Tulum

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • On beach
  • Beach towels
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780, Mexico

3.5-star beachfront hotel with restaurant, near Playa Paraiso
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • On beach
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Nice hotel close to the beautiful beach! Unfortunately, It was not at the location I…Nov 10, 2020
  • It’s hard to rate my stay taking that the manager is not polished, nice or pleasant. Her…Nov 8, 2020

El Paraiso Hotel Tulum

from P10,627
  • Deluxe Suite, 1 King Bed with Sofa bed
  • Deluxe Suite, 2 Queen Beds
  • Superior Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds

What’s around El Paraiso Hotel Tulum

Landmarks

  • On the beach
  • Playa Paraiso - 1 min walk
  • Tulum Mayan Ruins - 18 min walk
  • Las Palmas Public Beach - 3 min walk
  • Playa Ruinas - 22 min walk
  • SFER IK - 35 min walk
  • Tulum National Park - 2.5 mi / 4 km
  • Tulum Beach - 2.7 mi / 4.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Water dispenser
Things to do
  • Free beach cabanas
  • Beach umbrellas
  • Spa services on site
  • Free bicycles on site
  • Beach towels
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Designated smoking areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Dining

Sensaciones El Paraiso - This beachfront restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

El Paraiso Hotel Tulum’s small print

Also known as

  • El Paraiso Hotel Tulum Hotel
  • El Paraiso Hotel Tulum Tulum
  • El Paraiso Hotel Tulum Hotel Tulum

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for El Paraiso Hotel Tulum

  • Does El Paraiso Hotel Tulum offer free cancellation for a full refund?
    Yes, El Paraiso Hotel Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at El Paraiso Hotel Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at El Paraiso Hotel Tulum?
    Yes, there's free self parking.
  • Are pets allowed at El Paraiso Hotel Tulum?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at El Paraiso Hotel Tulum?
    You can check in from 3:00 PM - 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near El Paraiso Hotel Tulum?
    Yes, Sensaciones El Paraiso offers beachfront dining and ocean views. Nearby restaurants include Kitchen Table (9-min walk), Mi Amor (14-min walk), and El Capitan (3 mi).

Recent reviews

Very good 8.2 From 15 reviews

Exceptional 10.0
Paradise
This place is literally Paradise. I can't hardly wait to come back. Best beds ever. And very easy access to the beach.
Rosie, us1 night trip with friends
Exceptional 10.0
A unique gem in Tulum
We booked the hotel by mistake and didn't realize it until we arrived. Glad we made the error. It's a great, small hotel! Rooms are spacious, beds are very comfortable, good WiFi and the AC worked perfectly. The made-to-order breakfast was a very pleasant plus. Note: Other than breakfast, there is no restaurant at the hotel. Outstanding service by the staff from check in to check out. Originally, we wanted to be in the heart of Tulum's hotel row. Instead, El Paraiso is in the national archeological zone and is on the opposite end from the hustle and bustle of the hotel zone. The beach at the hotel is wide and well maintained. It has been rated as the best beach in Mexico. I agree with that rating. Hotel guests have free access to the beach club. Menu has plenty of options and the prices are much more reasonable than beach clubs on the main strip. Service ends at 4:30 p.m. though people are welcome to stay longer. A few beautiful, low-key restaurants are nearby.
Michael, mx1 night trip
Very good 8.0
The location of the hotel is amazing. The beach is great and not too far from the Mayan Ruins. The hotel also provides bikes.
TashaH, us3 night family trip
Exceptional 10.0
Beautiful place love it and everyone that works there
us2 night romance trip
Very good 8.0
Overall it was really nice vacation. The room are old basic .
us2 night family trip
Exceptional 10.0
Enjoyed every moment. Staff was friendly and attentive and property very clean from rooms to beach front.
Munoz, us5 night family trip
Exceptional 10.0
Excelente hotel, limpio, bien ubicado y a pasos de la mejor playa de Tulum!!
Isabel, mx4 night trip
Very good 8.0
Atención cálida y bonitas instalaciones.
El hotel está muy bien ubicado, la playa excelente, la habitación muy cómoda, los espacios comunes muy agradables, el desayuno es muy bueno y la calidez del personal es extraordinaria... El único inconveniente es que no cuentan con nadie en recepción durante la noche, tuvimos un tema médico por la noche (no hay servicio médico en el hotel) y la respuesta fue hasta el otro día por la mañana. Una mención especial a Octavio que estuvo pendiente de nuestras necesidades y nos hizo recomendaciones muy buenas.
Carlos, us2 night family trip
Exceptional 10.0
Definitivamente un lugar perfecto para la relajación y paz hotel que tiene un club de playa y cómodas instalaciones
Pickyguy, mx1 night family trip
Very good 8.0
Jorge Luis, mx2 night trip with friends

El Paraiso Hotel Tulum