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Hotel Bardo

5.0 star property
Luxury hotel in Tulum City Center with spa and outdoor pool
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Hotel Bardo

Photo gallery for Hotel Bardo

Exterior
Outdoor pool
Outdoor pool
Premium bedding, down comforters, pillowtop beds, minibar
Exterior

Overview of Hotel Bardo

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Communal living room
  • Front-desk safe
Feel at home
  • Private pool
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Deluxe Cabin

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Cabin

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Villa

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 5 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Gran Cenote - 6 min drive
  • Tulum Beach - 13 min drive
  • Las Palmas Public Beach - 17 min drive
  • Playa Paraiso - 19 min drive
  • Soliman Bay - 25 min drive
  • Xel-Há Park - 17 min drive
  • Dos Ojos Cenote - 24 min drive
  • Sian Ka'an Biosphere Reserve - 78 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • Palma Central - 7 min walk
  • El Camello Jr - 9 min walk
  • Taqueria el Sabor Mexicano - 11 min walk
  • Fondo de Bikini - 12 min walk
  • Bal Nak' - 13 min walk
Map

About this property

Hotel Bardo

When you stay at Hotel Bardo, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a terrace.

Languages

English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets allowed (dogs only, up to 44 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Full-service spa
  • Lockers available

Accessibility

  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private pool
  • In-room massage
  • Yard
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.

Dining

Milam - Onsite fine-dining restaurant.
Bardo's Bar - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10–20 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Does Hotel Bardo offer free cancellation for a full refund?
Yes, Hotel Bardo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Bardo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Bardo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Bardo?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Bardo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Bardo?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Bardo and nearby?
Hotel Bardo has a spa and private plunge pools, as well as a garden.
Are there restaurants at or near Hotel Bardo?
Yes, there's an onsite restaurant, Milam.
Does Hotel Bardo have any outdoor private spaces?
Yes, every room features a private pool, a private plunge pool, and a yard.
What's the area around Hotel Bardo like?
Hotel Bardo is in Tulum City Center, a short 18-minute walk from Dos Aguas Park.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Relaxation
We had a great stay at Bardo. The hotel is very relaxing and avoids the party crowds of tulum beach area. I would say you do need a car to stay here bc it’s not really walkable to much. The property itself is so relaxing and we ended up eating dinner and breakfast at the restaurant so we never left during our one night stay.
Danielle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trent, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Derrick, 3-night trip
Verified Hotels.com guest review

6/10 Good

My stay was okay. The property has good qualities like the staff, which are very friendly and helpful. The only downside is how many bugs and spiders are in the rooms. But I guess that’s to be expected in the jungle.
Verified Expedia guest review

10/10 Exceptional

Everything at Hotel Bardo was amazing. We stayed 3 days for our 10 year wedding anniversary. The room, food, pool and hospitality was of excellent service. I would highly recommend this hotel to anyone!
Justin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tabitha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

If you’re looking for a place to get away from the hustle and bustle this is the place. The hotel is beautiful and the staff is friendly and welcoming. I will definitely stay here again when I’m in Tulum.
Tiffany, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel!! will defiantly come back!
Chana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I absolutely loved my stay here! The hotel is very chic. The villas are nicely designed, decorated, and well-maintained! You could feel how much effort they put it to make sure you have a great experience. The sheets smell clean and soft. I love their daily yoga class and the food offered in their restaurant. The concierge service is very helpful. They even offer bikes to ride around. Parking was easy and conviennent! Absolutely loved my stay here!
Yuen, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome!! 5 Stars
Hotel Bardo was one of the best hotel stays ever! The service was top tier and staff was very accommodating and professional! Also the restaurants on the property were really good it’s a 10/10 for me! I can’t wait to go back!
Lanell, 4-night trip
Verified Hotels.com guest review