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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property
Adults-only hotel with outdoor pool, near Port of San Juan

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
Outdoor pool
Courtyard
In-room safe, desk, laptop workspace, iron/ironing board
Rooftop bar, ocean views, open select days

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Bathrobes
The price is P10,565
P15,047 total
includes taxes & fees
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Bathroom shower

Suite, 1 King Bed (Veranda)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

Highlights

Air conditioning
Smart TV
Hair dryer
Private bathroom
Bathrobes
Champagne service
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

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The price is P7,573
P9,885 total
includes taxes & fees
Nov 27 - Nov 28
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About the neighborhood

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901

What's nearby

  • San Juan Gate - 2 min walk - 0.2 km
  • Port of San Juan - 7 min walk - 0.6 km
  • Castillo San Felipe del Morro - 12 min walk - 1.0 km
  • Pan American Pier - 3 min drive - 2.4 km
  • Puerto Rico Convention Center - 7 min drive - 5.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Barrachina - ‬2 min walk
  • ‪Cafe El Punto - ‬2 min walk
  • ‪El Batey - ‬2 min walk
  • ‪El Meson Sandwiches - ‬1 min walk
  • ‪Birra y Empanadas - ‬2 min walk

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Palacio Provincial San Juan, Curio Collection by Hilton features a rooftop terrace and puts you within a 10-minute walk of Port of San Juan. Guests can take a dip in the outdoor pool or grab a bite to eat at Consular, which serves breakfast, lunch, and dinner. Other highlights include a fitness center and a bar/lounge. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Consular - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Atelier Rooftop Terrace - This poolside rooftop bar serves light fare only. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 59.95 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Concierge service
    • Faxes
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Partner property beach club access
    • Phone calls (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Frequently asked questions

Does Palacio Provincial San Juan, Curio Collection by Hilton offer free cancellation for a full refund?
Yes, Palacio Provincial San Juan, Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Palacio Provincial San Juan, Curio Collection by Hilton?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Palacio Provincial San Juan, Curio Collection by Hilton?
No, this hotel doesn't have a casino, but Sheraton Casino (6-min drive) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.
What is there to do at Palacio Provincial San Juan, Curio Collection by Hilton and nearby?
Palacio Provincial San Juan, Curio Collection by Hilton has an outdoor pool and a fitness center.
Are there restaurants at or near Palacio Provincial San Juan, Curio Collection by Hilton?
Yes, Consular offers ocean views and poolside dining.
What's the area around Palacio Provincial San Juan, Curio Collection by Hilton like?
Palacio Provincial San Juan, Curio Collection by Hilton is a short 7-minute walk from Port of San Juan and 2 minutes' walk from San Juan Gate. The local area is walkable and popular for its beaches.

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The Palacio, a hotel located in a beautiful historic building, was an excellent choice for our stay in San Juan. Our basic criteria for rating a hotel is simple; bed, shower and location. In all these respects the Palacio excelled. That is not to say it was flawless. The room was relatively loud. You are in the heart of old San Juan after all. If street noise bothers you, request a room on the second floor. The hotel restaurant was mediocre. We experienced rainy days throughout our stay and the restaurant was partially uncovered. That meant splashing water. The intense action of the overhead fans meant that our food was cold almost immediately. These are admittedly small issues and the overall excellence of the staff overcame them. Our plans were continuously changing and the staff assisted us repeatedly. Despite the uncertain weather and our small complaints, we recommend highly.
Charles, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful, very welcoming atmosphere. Right in the heart of Old San Juan, within walking distance of everything. Then, after we left, we discovered we had left some medication in the fridge, and they same-day couriered it to our current location at no charge to us.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marysol, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is the first time I stayed in a hotel in Old San Juan. I have been in PR many times, but I always stayed in the Condado area. I had always wanted to spend a couple of days right in the middle of Old San Juan in a colonial building. Palacio Provincial was amazing. Not only the facility was spectacular and in a great location, but the kind of service I received was first class. I wan to thank all staff, and especially the front desk professionals. They are attentive, friendly, and very welcoming. I hope to come back soon. Gracias team!
Hilaria, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Donald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved this hotel! The staff were so friendly and always available. The location is excellent for shopping and restaurants. Everything is walkable because of where the hotel is located. Just a wonderful experience!
Evette, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Room 241 and 242 are right beneath the A/C and generator. It was loud and could be heard throughout the night. This is something that should be disclosed. I suffer from insomnia and the noise was terrible.
Maggie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

ok
Maria Valentina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sara, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Antonius, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding luxury property in the heart of old San Juan. Loved everything about it.
Robert, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is beautiful, my room was super clean the bed was comfortable. The staff was very helpful. The roof top at top of the hotel is a nice spot to releas in the afternoon. Excellent location. I loved everything about it.
Andrea, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Heidi Coleen, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

Absolutely loved the location
Maria, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Marcello, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Freddie, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I recently stayed at the Palacio and had a mixed experience. The property itself is beautiful and well-maintained, but the staff's approach to security was quite off-putting. My 19-year-old daughter, a student in San Juan with her own apartment, joined us because we chose to stay in Viejo San Juan to enjoy each other's company. However, the staff insisted on seeing her ID. Despite explaining that only my husband and I were staying, they continued to question everyone in our party. This level of scrutiny made me feel like a liar and was both excessive and intrusive. Additionally, this property does not have parking, which was inconvenient. While I understand the need for security, the way it was handled and the lack of parking left a lot to be desired.
Adela, 1-night romance trip
Verified Expedia guest review

2/10 Poor

BE CAREFULL when visiting this hotel they have hidden fees dant doesnt show eve in expedia after my check out i realize about a charge of 55 extra dollars when i call the hotel they told me that this is a hilton fee that never appear and even in my check in agent told me that everything was paid only need a deposit of 59 for incidentals this is a fraud think twice before go to this hotel
Genesis, 1-night trip
Verified Expedia guest review

8/10 Very Good

Excelllent
Ana, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, staff, and hotel amenities. The rooftop pool was really nice as well as the gym and restaurant. Only thing we didn’t love was that the rooms were VERY dark even with all the lights on. Not sure if this is because we stayed on the first floor and the windows were blocked because of the street. Overall would recommend and enjoyed our stay.
Claudia, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Nancy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Pool and rooftop atmosphere is fantastic!
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and location
Diana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

yadira, 4-night trip
Verified Expedia guest review