See all properties

Caribe Hilton

4.5 star property
Beachfront resort with spa, near Luis Muñoz Rivera Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Premium bedding, in-room safe, desk, laptop workspace
10 restaurants, international cuisine
View from room
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
The price is P16,473
P20,652 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Room, 2 Double Beds (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Garden Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Garden Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 129 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Beach Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Ocean View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 185 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Living area

Presidential Room, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 191 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Wave Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Deep soaking bathtub
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
2 bedrooms
  • 129 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Living area

Suite, 1 King Bed, Ocean View (Beach Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Wave Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Living area

Honeymoon Suite, 1 King Bed (Wave Wing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, cabanas (surcharge), pool umbrellas

The Royal Sonesta San Juan

Pool
Spa
Pet friendly
Parking available
9.0 out of 10, Wonderful, (1626)
The price is P19,379
P25,771 total
includes taxes & fees
Dec 1 - Dec 2
The Royal Sonesta San Juan
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1 San Geronimo Street, San Juan, 00901

What's nearby

  • Escambron Beach - 9 min walk - 0.8 km
  • Condado Beach - 11 min walk - 0.9 km
  • Distrito T-Mobile - 17 min walk - 1.5 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 5 min drive - 3.3 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Balneario El Escambrón - ‬9 min walk
  • ‪Fogo de Chão - ‬3 min walk

About this property

Caribe Hilton

At Caribe Hilton, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute walk of Escambron Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 10 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights include a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the pool and helpful staff.

Languages

English, German, Spanish

At a glance

Hotel size

  • 652 units
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 6 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Covered onsite self parking (USD 25 per night; includes in/out privileges)
  • Onsite valet parking (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Swim-up bar
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Paddleboard on site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Helicopter/airplane tours
  • Scooter/moped rentals
  • Scuba diving
  • Snorkeling
  • Paddleboard on site
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Ziplining nearby

Working away

  • 24 meeting rooms
  • Computer station
  • Conference space (65003 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1949
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • Designer stores on site
  • Full-service spa
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 27-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches

Special features

Spa

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Caribar - This beachfront lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Mojito's - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Ice Cream Cookie & Co - Onsite café. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 45.78 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 34 for adults and USD 18 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Parking

  • Covered self parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 32 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
Hilton Hotel Caribe
Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

Does Caribe Hilton offer free cancellation for a full refund?
Yes, Caribe Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Caribe Hilton?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Caribe Hilton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Caribe Hilton?
Yes. Self parking costs USD 25 per night. Valet parking costs USD 32 per day.
What are the check-in and check-out times at Caribe Hilton?
Check-in start time: 4 PM; Check-in end time: 6 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Caribe Hilton?
No, this resort doesn't have a casino, but Sheraton Casino (15-min walk) and Casino del Mar at La Concha Resort (6-min drive) are both nearby.
What is there to do at Caribe Hilton and nearby?
Have fun with onsite activities like snorkeling, volleyball, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and helicopter/airplane tours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Caribe Hilton also has 2 bars, a sauna, and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Caribe Hilton?
Yes, there are 10 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
Does Caribe Hilton have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Caribe Hilton like?
Caribe Hilton is located on the waterfront in San Juan Antiguo, a short 19-minute walk from Pan American Pier and 11 minutes' walk from Condado Beach. The local area is walkable and popular for its beaches.

Caribe Hilton Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Jesus Gerardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eimir, 1-night family trip
Verified Hotels.com guest review

6/10 Good

jesus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had the best time. Staff was friendly and room was clean. No complaints !
Akilah, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It is our go to hotel in San Juan.
elizabeth, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RADAMES, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

food wasnt great and pricey..really bad with food not traditional at all
Edmundo, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Not worth it
Hotel was not worth the money. It is old and out dated. There is nothing amazing about this place. Place is falling apart. Leaks everywhere and moldy corners. Room tiles broken, shower pressure was terrible and the drain metal was poking out and you wouls get hurt if stepped on. We complained but they said engineering had to go and we had to wait for them. We didnt stay long in san juan and wanted to enjoy our time there and not wait for engineering. Housekeeping can go in when we are out but not engineering? Makes no sense. Honestly, will not stay here again. There are 10 times better hotels for the same price.
Enrique, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heriberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paradise!!
Beautiful place would definitely recommend to a friend !!
Lindsey, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The resort from hell
No was placed by the elevator booked 3 rooms one for my elderly parents for their anniversary they always dreamed to come on a tropical vacation and have an ocean view we have a view of the parking lot and are booked near the elevator where people routinely walk by making noise late at night. Last night there was a domestic violence situation with heavy argument and a man banging on a hotel door screaming to get in this happened around 4 am and caused a lot of discomfort my mom has severe anxiety and does not feel safe staying in her room
John, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Erica, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pool was very dirty.
Patrick, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Vilma, 1-night trip
Verified Hotels.com guest review

6/10 Good

I liked that it really felt like I was at a resort. The pool area and beach were breathtaking. What I did not like was that there wasn’t any affordable or kid friendly food options besides Starbucks. Everything else was super expensive. I ate at the little restaurant outside of the hotel most of my nights there(Piola pizza). Also they charge a fee that you do get back but it was not listed on the charges like the resort fee is. So I was prepared for the resort fee but was surprised by the nightly incidental fee, which is $100 a night. I stayed about a week so that was a large chunk of money I was not prepared to pay. I had to move rooms initially as well because the room I was given at first had several things broken and I wanted my incidental money back at the end of my stay so I insisted on a room change, which I was given after they offered just to come up and fix the broken items. I liked that it wasn’t far from many attractions. Most Uber rides were around $5. It was a beautiful resort but I will not be staying again. Price point was too high and the rooms are small, the pictures are deceiving.
JESSICA S, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Was unaware parking was separated
Esteban, 6-night trip
Verified Expedia guest review

8/10 Very Good

Taylor, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Such an amazing stay. The hotel is beautiful. Had an amazing beautiful private beach. Peaceful and beautiful pool. Perfect for my honeymoon. Staff and housekeepers were absolutely great always had stocked towels and clean room.
Alyssa, 12-night romance trip
Verified Expedia guest review

6/10 Good

Had its own gated property
Natrea, 4-night romance trip
Verified Expedia guest review

6/10 Good

Marlene, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and great hotel. Very clean and great restaurants
Julio, 3-night family trip
Verified Expedia guest review

4/10 Fair

No night life, no dj ,or band garbage cans were full pool very dirty they didnt vacuum the room elevator had same garbage in it for 3 days and in room the molding had peeling paint and glass door in Bathroom was broken. Very disappointed with the Hilton i expected alot better
Robert P, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place to stay and staff was great! The rooms can be painted. Few things need to be fixed like walls with small holes. My bathroom needed to be cleaned over. But overall it is a beautiful place to stay. I will return. I wish i was staying longer was just to much for one night.
jessica Louann, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I will definitely stay here again. The place is quiet. Definitely good with family with children.. Wish they had Puerto Rican traditional food. Overall, my experience was wonderful. Customer service was excellent. Anything I needed or asked for I got..
Miroslavy, 3-night family trip
Verified Expedia guest review