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All properties in Punta Sam, Quintana Roo, Mexico

Atelier Playa Mujeres - All Inclusive

Adults-only beachfront property with golf course, near Playa Mujeres Golf Club

  • Free WiFi and free parking
From
P23,594

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Beach
  • Beach
  • Rooftop Pool
Rooftop Pool. Image 1 of 198.
1 / 198Rooftop Pool
9.4.Exceptional.
  • Our stay at the resort was amazing. The layout of the suite was very nice and spacious.…

    Jan 8, 2021

  • Great concept hotel. Amazing stay and all inclusive best features

    Jan 2, 2021

See all 501 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Walkable
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 431 guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • 8 restaurants and 3 poolside bars
  • Full-service spa

What’s around

  • In Playa Mujeres
  • Playa Mujeres Golf Club - 16 min walk
  • Gran Puerto Pier - 6.4 mi / 10.4 km
  • Norte Beach - 7.7 mi / 12.3 km
  • Market 28 - 9.4 mi / 15.2 km
  • Dolphin Discovery - 10.8 mi / 17.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite - 2 Double
  • Junior Suite Ocean View - King
  • Junior Suite - King
  • Junior Suite Ocean View - 2 Double
  • Inspira Master Suite Ocean Front
  • Inspira Junior Suite Swim Out Ocean View King
  • Inspira Junior Suite Swim Out Ocean View Double
  • Inspira Junior Suite Swim Out - King
  • Inspira Junior Suite Swim Out -2 Double
  • Inspira Junior Suite Ocean Front
  • Inspira Rooftop Suite

Location

  • In Playa Mujeres
  • Playa Mujeres Golf Club - 16 min walk
  • Gran Puerto Pier - 6.4 mi / 10.4 km

What’s around

Landmarks

  • In Playa Mujeres
  • Playa Mujeres Golf Club - 16 min walk
  • Gran Puerto Pier - 6.4 mi / 10.4 km
  • Norte Beach - 7.7 mi / 12.3 km
  • Market 28 - 9.4 mi / 15.2 km
  • Dolphin Discovery - 10.8 mi / 17.4 km
  • Cancun Convention Center - 14.5 mi / 23.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

At a glance

Size

  • 431 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19 to US citizens at no charge. PCR screening for COVID-19 is available (surcharge).

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 22 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink

  • 8 restaurants
  • 8 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Swim-up bar
  • 24-hour room service

Things to do

  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Free pool cabanas
  • Fitness facilities
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Golf driving range on site
  • Beach umbrellas
  • Swim-up bar
  • Health club
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 48437
  • Conference space size (meters) - 4500
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-width doorways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch Smart TV
  • Pay movies
  • Premium TV channels
  • Tablet computer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Snorkeling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

NUUP Spa Playa Mujeres has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner.

El Trompo - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Open daily.

El Suspiro - This restaurant specializes in seafood and serves breakfast and lunch. Open daily.

Takeshi - This diner specializes in Asian cuisine and serves dinner only. Open daily.

Cilento - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Small print

Also known as

  • Atelier Playa Mujeres All Inclusive All-inclusive property
  • Atelier Playa Mujeres - All Inclusive All-inclusive property
  • Atelier All Inclusive All-inclusive property
  • Atelier Playa Mujeres All Inclusive
  • Atelier All Inclusive
  • Atelier Inclusive inclusive p
  • Atelier Playa Mujeres All Inclusive
  • Atelier Playa Mujeres - All Inclusive Punta Sam

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets are allowed for an extra charge of USD 350 per pet, per week

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Atelier Playa Mujeres - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 350 per pet, per week. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 8 onsite restaurants, featuring Mexican cuisine.
  • No, this property doesn't have a casino, but Dubai Palace Casino (24-min drive) and PlayCity Casino (29-min drive) are both nearby.
  • Tee off at the onsite golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Atelier Playa Mujeres - All Inclusive also has 3 poolside bars and 8 bars, as well as a health club and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    The food was great and the service was excellent as well.. the hotel is very naturelly

    Esterlin, 4 night trip, Dec 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    There are not adequate words to describe how fabulous our stay was! The staff was beyond friendly and helpful. The property itself was so well maintained and absolutely spotless! The resort took every precaution to follow COVID guidelines and we never felt unsafe. We reserved a swim up suite and it was pure heaven. We loved having the option to go hang out at the pool with others but then also come back to our room and avoid the business of other vacationers. The food was absolutely incredible! Drinks were delicious as well. After being stuck at home for months and months during a pandemic, Atelier was by far the best decision we made! We are already planning our next trip down and counting the minutes.

    4 night family trip, Dec 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful resort, clean, friendly staff. We will be coming back!

    4 night trip with friends, Dec 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Wow this place is one of the best all inclusive resorts I’ve been to. Everything was perfect!

    2 night family trip, Dec 28, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Worst experience in Cancun!

    It’s does t worth what you pay for it!!!. The service it’s not good and the hotel is noisy all the time. The food quality is acceptable nothing compared to the hotels in the area, the drinks terrible full of sugar. The worst part it’s that for NYE they let us now the last day that we have to make reservations for dinner, when I called everything was taken so I had to order room service!!! When I try to talk to the staff the simply ignore you! Save your money and go to any other hotel !!!

    Matthew, 8 night trip, Dec 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff and welcoming upon arrival were absolutely amazing! The resort is top-notch! Gourmet food and service that's 24 hours! This was our second time here! Highly recommend! Love love this place. Oh, stay in the roof top suite! you won't regret it!

    Bobby Junior, 7 night romance trip, Dec 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Such a beautiful place! Amazing services and food was so good! Vegan friendly too!

    Horacio, 7 night romance trip, Dec 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This is the second time we’ve been to Atelier and it didn’t disappoint once again! First class from top to bottom! Can’t wait to go back again!

    7 night romance trip, Dec 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful resort! Looking forward to returning next year

    Stephanie, 3 night trip with friends, Dec 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Atelier Playa Mujeres exceeded our expectations! It’s an amazing, modern, new hotel with everything you need for a great vacation. The room is beautiful: very comfortable bed and pillows, bathtub to soak after a day on the beach, spacious shower and a balcony to enjoy the outside views. We loved everything about this hotel - the delicious food, amazing cocktails (top shelf premium liquor), but what made the most difference for us was the service. It was fantastic! Everyone is not only profesional but also kind and very friendly. The staff goes above and beyond to make the visitors feel welcomed. We highly recommend Atelier Playa Mujeres and we are definitely coming back! 

    Franklin, 4 night romance trip, Nov 30, 2020

    Verified Expedia guest review

See all 501 reviews