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All properties in Playa del Carmen, Quintana Roo, Mexico

Mahekal Beach Front Resort & Spa

4-star beachfront hotel with spa, near Mamitas Beach Club

  • Free WiFi in lobby
From
P9,635

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1 / 320Mahekal Beach Front Resort & Spa
38 St And The Beach, Playa del Carmen, 77710, QROO, Mexico
9.0.Superb.
  • It was a great getaway. We enjoyed every minute. Location is quiet and calm just off the…

    Jul 18, 2021

  • Very clean, quiet and elegant place. Great food and very helpful staff.

    Jul 14, 2021

See all 892 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Shopping
Convenient
  • Free WiFi
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 195 guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 beach bars
  • Full-service spa
  • 4 outdoor pools

What’s around

  • In Downtown Playa del Carmen
  • Mamitas Beach Club - 1 min walk
  • Quinta Avenida - 4 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Nuestra Senora del Carmen Catholic Church - 19 min walk
  • Plaza Las Americas - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, Garden View
  • Room, Garden View (Palapa)
  • Room, Ocean View
  • Room, Ocean View (Palapa)
  • Premium Ocean Front
  • Treehouse
  • Treehouse Palapa
  • Mahekal Deal of the day

Location

38 St And The Beach, Playa del Carmen, 77710, QROO, Mexico
  • In Downtown Playa del Carmen
  • Mamitas Beach Club - 1 min walk
  • Quinta Avenida - 4 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Mamitas Beach Club - 1 min walk
  • Quinta Avenida - 4 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Nuestra Senora del Carmen Catholic Church - 19 min walk
  • Plaza Las Americas - 35 min walk
  • Mario Villanueva Stadium Madrid - 9 min walk
  • Quinta Alegría Shopping Mall - 14 min walk
  • Xcaret Eco Theme Park - 7.5 mi / 12.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
Guests may be subject to health screenings for COVID-19 at the property.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
  • Offsite parking nearby (USD 7 per day)
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals on site
  • Playground on site
  • Scuba diving on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Number of meeting rooms - 3
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 33
  • Year Built - 1982
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony or patio
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Activities and facilities/equipment
Land activities
  • Bicycling
  • Fitness facilities

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Pilates classes/lessons
  • Yoga classes/lessons
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Minibar
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities
  • Gratuities
  • Taxes

Spa

Revive has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Bicycle rentals on site
  • Playground on site
  • Scuba diving on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the #20 in Mexico, 2021 Travel + Leisure 500.

Small print

Also known as

  • Mahekal
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Front & Spa Del Carmen
  • Mahekal Beach Front Resort Spa
  • Mahekal Beach Front Resort & Spa Hotel
  • Mahekal Beach Front Resort & Spa Playa del Carmen
  • Mahekal Beach Front Resort & Spa Hotel Playa del Carmen
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs USD 7 per day

Breakfast costs between USD 12 and USD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 134 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 12 costs USD 134 (roundtrip)

There is a service fee of USD 30 per night

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the spa tub.

Children under 17 years old are not allowed in the spa without adult supervision.

Guests under 13 years old are not allowed in the spa.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.

Parties and events are allowed on site.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100.00 per night

  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 5 to 12 years old)
  • Service fee: USD 30 per person, per night
  • Resort fee: USD 35 per accommodation, per night

Resort fee inclusions:

  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage
  • Internet access (may be limited)
  • In-room safe

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mahekal Beach Front Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Yes, there are 4 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views. Nearby restaurants include La cueva del Chango (3-min walk), La Piola (4-min walk), and Gluay Maai Thai (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 134 per person roundtrip.
  • Have fun with onsite activities like beach yoga and scuba diving. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Mahekal Beach Front Resort & Spa also has 3 poolside bars, 3 beach bars, and a fitness center, as well as beach cabanas, spa services, and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Awesome hotel

    The hotel is amazing and a perfect mix of luxury and laid back atmosphere. The little “huts” that house rooms are beautiful, with your own deck and hammock. The rooms are big, with plenty of windows and light, and a big confortable bathroom. It is an all inclusive but the food is fantastic. We didn’t go to any “buffet” dinner so I couldn’t talk about that, but the s la carte breakfast, lunch and dinner was excellent. Location is fantastic. Two blocks from the 5th Avenue and on 38th avenue which has nice restaurants and bars. Hotel is super quiet though (at least the room we were in). Finally, service is very good. Waiters and staff are helpful and friendly and we enjoyed our time there talking with Manuel, Roger and Manolo.

    Jose, 4 night trip, May 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful rooms, seaweed beach

    The rooms are gorgeous..we stayed in the beach house and in a beach facing 2nd story room. The food was fine, typical to inclusive resorts. Here’s the thing...the beaches in Quintana Roo are full of seaweed. FULL. It smells..it makes the water unswimmable. It’s a planet tragedy all caused by warming waters. It smells of sewage and there is little to nothing the resort can do about it because there is so much of it.

    Brodi, 3 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Serene tropical beach escape

    Beautiful, serene tropical beach resort with impeccable service. The food at the restaurants was only so-so but that doesn’t take away from the overall amazing experience here. 5 stars! we will return

    Britta, 3 night trip, May 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best of Playa

    If you want to stay in the nicest spot close to the best amenities this is the #1 option in Playa. Nice bars restaurants + 5th avenue are a short walk. Playa beaches are suffering with seaweed which is not unduly unpleasant however provide a 3' strip to cross on your way from sunbed to the sea also storms have removed sand and the beach can be narrow. Mahekal has a private beach and the weed is cleared daily this is a big plus. Highly recommend a beach view palapa with half board, there are cheaper options however the extra cash spent is worth it. Breakfast on our first day was a buffet as well as a la carte however I believe to to a lack of guests they reverted to a menu thereafter, was still good with choices and was adequate. On half board you can choose lunch or dinner for your second meal and if eating in Fuego the more exclusive on site restaurant you have an allowance of approx. $27.00 per head towards your meal deducted when checking out. The food in Fuego was not bad, foodies may find it a little underwhelming however the venue and service are excellent. After each meal you receive a check and rightly so encouraged to add a tip of, the service provided is excellent 20%+ however with the relatively high sticker pricing on the food this can start to look expensive. Taking into account the staff + accommodations + facilities and location I can highly recommend and feel I will certainly return.

    David, 7 night trip, Apr 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Service. Beach area gets very crowded.

    3 night romance trip, Apr 23, 2021

    Verified Expedia guest review

  • 6.0.Good

    First of I have to give a very excellent Customer service on all the staff. Friendly accommodating respectful. If your looking for an escape from the outside world not Tv fridge microwave the regular amenities hotels have. Then this is for you. They have a bit of a ant problem and other unknown bug. Not having cold water readily available to me was very annoying. Especially at night when I wake up thirsty. I also wanted to point out the restaurant is not at full running capacity. So restaurant right now is extremely limited. The food was good. Very disappointed in the wagyu steak I ordered. Don’t think it was wagyu no season no taste extremely full of fat opposite of a wagyu. The thing I was very impressed with is the employees working there so very help full.

    1 night trip with friends, Apr 22, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Service was AMAZING!! The staff is always atentive and responds quickly. The work so hard to please. We got a room at the edge of the reaort and it is next ro a beach club. The music was so loud the walls vibrated. It went on until very late we xould not sleep until 3a.m. this was only one day out of a 4 day stay. They offered to change our room but it was 1 a.m. so we stayed and dealt with it until we could fall asleep. Other than that, it was a great experience.

    4 night trip with friends, Apr 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Such a beautiful place. Amazing service and staff, they take pride in their resort and truly creating a magical experience for guests. We will be back hopefully sooner than later!

    5 night romance trip, Apr 14, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    APRIL 2021

    Spent our 25th Anniv here.Absolutely beautiful place. Grounds and location are well kept. The staff are very helpful, nice and accommodating. We had trouble with our AC one night and they were there immediately to make amends. The tood is so well prepared and delicious. NEVER had a bad meal.

    JANE, 4 night trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is our 5th stay at this spot and love that we can walk to town yet far enough out that it is peaceful. The staff is very attentive when it comes to food and beverages and everything is very tasty. We stayed at a beach front palapa which has a wonderful day bed under the canopy if you want to be out of the sun or just take a nap. Always enjoy our stay here.

    9 night romance trip, Apr 10, 2021

    Verified Expedia guest review

See all 892 reviews