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Hyatt Zilara Cancun - Adults Only - All Inclusive
Adults-only beachfront aparthotel with spa, near La Isla Shopping Mall
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Hyatt Zilara Cancun - Adults Only - All Inclusive
Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive
Overview of Hyatt Zilara Cancun - Adults Only - All Inclusive
9.4
Exceptional
Property highlights
- Restaurant
- Bar
- Pool
- Spa
- Air conditioning
- Laundry facilities
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500
Main amenities
- 307 apartments
- Daily housekeeping
- On the beach
- 6 restaurants and 5 bars/lounges
- Full-service spa
- 2 outdoor pools
- Health club
- Sauna
- Steam room
- Beach umbrellas
- Beach cabanas
- Beach sun loungers
Feel at home
- Private bathroom
- Separate bathtub and shower
- Television
- Garden
- Terrace
- Daily housekeeping
Room options
View all photos for Ocean View Junior Suite Double
Ocean View Junior Suite Double
View all photos for Ocean View Swim Up Suite King
Ocean View Swim Up Suite King
View all photos for Junior Suite Double
Junior Suite Double
View all photos for Junior Suite King
Junior Suite King
View all photos for Ocean View Junior Suite King
Ocean View Junior Suite King
View all photos for Ocean Front Junior Suite Double
Ocean Front Junior Suite Double
View all photos for Ocean Front Junior Suite King
Ocean Front Junior Suite King
View all photos for Ocean Front Luxury Suite King
Ocean Front Luxury Suite King
View all photos for Presidential Suite
Presidential Suite
About this area
What's nearby
- In Zona Hotelera
- La Isla Shopping Mall - 15 min walk
- Chac Mool Beach - 2 min drive
- Forum Beach - 2 min drive
- Cancun Convention Center - 2 min drive
- Gaviota Azul Beach - 3 min drive
- Aquaworld - 5 min drive
- Tortuga Beach - 6 min drive
- Iberostar Cancun Golf Course - 6 min drive
- Langosta Beach - 7 min drive
- El Rey Ruins - 8 min drive
Getting around
Restaurants
- Lorenzillo's - 5 min walk
- Bubba Gump Shrimp Co. - 2 min walk
- Cambalache - 16 min walk
- Maria's restaurant - 3 min walk
- Blancintl - 12 min walk
About this property
Hyatt Zilara Cancun - Adults Only - All Inclusive
All inclusive
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Snorkeling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Japanese, Korean, Spanish
Sustainability
Sustainability practices
Energy-saving switches
Comprehensive food waste policy
LED lighting (80% minimum)
Vegan dining options
Vegetarian dining options
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
At a glance
Arriving/Leaving
- Check-in time from 3 PM - midnight
- Express check-in available
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- Front desk staff will greet guests on arrival
- It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Property amenities
Beach
- On the beach
- Beach cabanas (surcharge)
- Beach towels
- Beach massages
- Beach sun loungers
- Beach umbrellas
Pool/Spa
- 2 outdoor pools
- Sun loungers
- Umbrellas
- Spa tub
- Sauna
- Steam room
- Massages
- 11 treatment rooms
- Hydrotherapy
- Facials
- Aromatherapy
- Reflexology
- Manicures and pedicures
- Body treatments
- Prenatal massage
- Couples treatment room(s)
- Sports massage
- Detox wraps
- Body scrubs
Internet
- Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
- Limo/town car service
- On site car rental
Restaurants on site
- La Adelita Cantina
- Asiana
- Maria Marie
- Punta Vista
- Spice
Food and drink
- Coffee/tea maker
Dining
- 6 restaurants and 1 coffee shop/cafe
- 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
- Stocked minibar (free)
- Snack bar/deli
- Coffee/tea in a common area
- 24-hour room service
Bedrooms
- Premium bedding
- Hypo-allergenic bedding
- Pillow top mattress
- Bed sheets provided
- Pillow menu
Bathrooms
- Separate bathtub and shower
- Rainfall showerhead
- Jetted bathtub
- Eco-friendly toiletries
- Free toiletries
- Hair dryer
- Towels provided
Entertainment
- LED TV with cable service
- Evening entertainment
- Concerts/live shows
- Pool or billiards table
- Foosball table
- Karaoke
- TV in a common area
Outdoor areas
- Furnished balcony/patio
- Terrace
- Garden
- Picnic area
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- 24-hour business center
- 7 meeting rooms
- Desk
- Conference center (6781 square feet of space)
Climate control
- Air conditioning
- Ceiling fan
Pets
- No pets allowed
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Elevator
- In-room accessibility (select rooms)
- Wheelchair accessible (with limits)
- Wheelchair-accessible registration desk
- Designated smoking areas
Services and conveniences
- Concierge services
- Tour/ticket assistance
- Daily housekeeping
- Multilingual staff
- Iron/ironing board
- Phone
- Luggage storage
- Blackout drapes/curtains
- Safe at front desk
- Laptop-compatible safe
Location highlights
- In the shopping district
- In the entertainment district
Things to do
- Health club
- Beach yoga on site
- Pilates classes on site
- Yoga classes on site
- Racquetball/squash on site
- Golf nearby
Safety features
- Carbon monoxide detector
- Fire extinguisher
- First aid kit
- Security system
- Smoke detector
General
- 307 rooms
- 8 floors
- 1 building
- Built in 2007
- At least 10% of profits reinvested in community & sustainability
Special features
Spa
The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
La Adelita Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Maria Marie - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Punta Vista - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Spice - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Policies
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
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Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
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Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
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Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only