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Hyatt Zilara Riviera Maya Adults Only All Inclusive

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Escape to the sun-kissed shores of Hyatt Zilara Riviera Maya Adults Only All Inclusive, where luxury meets tranquility. Indulge in a rejuvenating hot stone massage at the spa, or sip on a refreshing cocktail at the swim-up bar and poolside bar. With designer stores, live concerts and shows, fitness classes and yoga classes available daily - there is something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Free use of bicycles
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Hot tub
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is P19,407
P23,693 total
includes taxes & fees
May 20 - May 21

Why we love this property

Paradise on the beach
Bask in white sand luxury at this all-inclusive waterfront hotel. Beach yoga and a free beach club await, complete with cabanas and towels.
Work hard, play harder
Business travelers thrive with meeting rooms and desk spaces. After hours, indulge in spa treatments, hit the beach club, or unwind at four stylish bars.
Waterfront spa escape
The full-service spa offers aromatherapy, massages, and body treatments in couples rooms. A sauna, hot tub, and beach yoga complete this waterfront haven.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View Double

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Tropical View Swim Out King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Tropical View Swim Out King

9.6 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Master Suite Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Master Suite Ocean Front King

  • Sea view
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Double

View from room

Club Level Junior Suite Ocean Front Double

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Level Junior Suite Ocean Front King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Ocean Front King

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Private Pool King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Ocean Front Private Pool King

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Pool View Swim Out King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Pool View Swim Out King

8.8 out of 10
Excellent
(9 reviews)
  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

A hotel room with a large bed, a ceiling fan, a wooden headboard, a macrame wall hanging, a nightstand with a vase of flowers, and a view of palm trees through a sliding door.

Junior Suite Ocean View King

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Junior Suite Ocean Front Swim Out King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Junior Suite Ocean Front Swim Out King

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Level Presidential Suite King

Premium bedding, down comforters, free minibar, in-room safe

Club Level Presidential Suite King

  • Garden view
  • 147 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior detail
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The price is P11,152
P13,704 total
includes taxes & fees
May 20 - May 21
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About the neighborhood

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.9 km
  • Gran Coyote Golf - 9 min drive - 6.7 km
  • Tres Rios Ecopark - 9 min drive - 4.5 km
  • Playa Paraiso Golf Course - 12 min drive - 13.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 13 min drive - 13.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive
  • Tulum Intl. Airport (TQO) - 110 min drive
  • Cozumel Intl. Airport (CZM) - 14 miles/22.5 km

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Seafood - ‬9 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Festival - ‬7 min drive
  • ‪Jaal-Ha - ‬9 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

  • At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games

    • Aerobics
    • Bartending
    • Language
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
    • Limited self and valet parking on site
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Access to nearby outdoor pool
  • Free use of nearby fitness center

Working away

  • 2 meeting rooms
  • Conference space (6747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2003
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 54
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Capri Grille - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Tempest - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Comedor - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant - This theme restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Hyatt Zilara Riviera Maya

Secrets Capri Riviera Cancun

Secrets Capri Riviera Cancun Optional All Inclusive

Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

Is there an onsite casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Hyatt Zilara Riviera Maya Adults Only All Inclusive and nearby?

Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Riviera Maya Adults Only All Inclusive also has 4 bars, an outdoor pool, and a fitness center, as well as beach cabanas, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Zilara Riviera Maya Adults Only All Inclusive like?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is located on the waterfront in Riviera Maya. Popular attractions include Maroma Beach, which is 20 minutes away by car.

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Reviews

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was described as pristine, beautiful, clean, and relaxing with plenty of available sun beds and excellent service. (73 reviews)
  • The pool area was beautiful, relaxing, and offered various options to sit, soak, or swim with excellent service from attentive staff. (69 reviews)
  • The spa was highly praised for its wonderful staff, beautiful facilities, and exceptional treatments, including massages and hydrotherapy. (29 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Drinks
Restaurant
Entertainment
Buffets
Recreation
Spa

Reviews

Verified

8/10 Very good

The hotel staff was amazing and hotel was very clean. Room service was excellent. The only thing is one night we had no water.
Rhonda, 3-night trip
Verified

8/10 Very good

Staff was attentive. Quality alcohol. Clean rooms
Kenneth, 6-night trip
Verified

10/10 Exceptional

We loved our trip! The room was clean, food was very good and the staff was amazing!! Hope to come back soon
Jason, 3-night trip
Verified

10/10 Exceptional

Service, cleanlines food is all great. Best area on the beach and they clean it all day long. It is quieter resort and smaller, so less food options, but that was perfect for us. Spa and Hydrothreapy are very nice. No need to worry about reserving chairs by the pool or beach. It is a great resort.
Mitchell, 6-night trip
Verified

10/10 Exceptional

Good value resort. We had a great time. Love the hard work staff put into everything that was offered. I would recommend it for a fun family stay.
Nadeem, 7-night trip
Verified

10/10 Exceptional

Awesome hotel and staff - thoroughly enjoyed our 5 days at the resort!
Robert David, 4-night trip
Verified

10/10 Exceptional

The room was very clean. They came and cleaned everyday. The staff was truly friendly and very helpful. They were the best. We were greeted and felt very welcome from the moment we arrived.
Anthony, 4-night trip
Verified

10/10 Exceptional

Friendly staff, clean rooms, and delicious food
Joel, 5-night trip
Verified

8/10 Very good

Clean rooms
Henil Himmatlal, 5-night trip
Verified

10/10 Exceptional

Great resort with amazing food !The rooms were clean and spacious. Very friendly and attentive staff Beautiful beach. Highly recommend.
Beata, 5-night trip
Verified

10/10 Exceptional

Very courteous staff, very clean overall.
Travis K, 6-night trip
Verified

8/10 Very good

Room was clean, staff very friendly, Itialian restaurant was excellent. Be aware it gets very quiet at 10ish pm….. but the town is only 20 mins away and very lively.
John, 7-night trip
Verified

10/10 Exceptional

Very relaxing! Well kept beach area!! Food was amazing!! Drinks were amazing!! Clean environment.
Karen Marcella, 6-night trip
Verified

10/10 Exceptional

Our stay at the hotel Hyatt Zilara was wonderful. It was very clean and the food was delicious!!! The services was very friendly. We will definitely be back!!!
Delicious food!!!
Sylwia, 5-night trip
Verified

10/10 Exceptional

Amazing staff, great food, beautiful beach & pool! Smaller resort that is easy to get around including to the beautiful beach.
Verified

10/10 Exceptional

We had never been to this area so picking this place was a shot in the dark. To our relief, this property was very nice. The food was better than expected. Anything we needed or asked about was addressed. We would definitely stay here again
Pamela, 5-night trip
Verified

10/10 Exceptional

Staff was great and pleasant everyday and always willing to help. Roo
Jean-Paul, 5-night trip
Verified

10/10 Exceptional

Great resort and exactly what we were looking for in a quiet relaxing vacation.
Kristian, 8-night trip
Verified

10/10 Exceptional

Staff was amazing
Mohamed, 4-night trip
Verified

8/10 Very good

Food was great, clean, staff amazing - only thing is age group is a little on the older side. If you want relaxing trip this is it; if party, then go elsewhere
Marisol, 3-night trip
Verified

10/10 Exceptional

Great property, wonderful staff, and very friendly.
Parvir Singh, 6-night trip
Verified

10/10 Exceptional

This resort is super special! Super clean, newer looking, fabulous staff, gorgeous pool, good food, and white sand beaches!
Louis, 3-night trip
Verified

10/10 Exceptional

We enjoyed everything and the staff made our stay unforgettable.
Aaron, 4-night trip
Verified

10/10 Exceptional

Amazing staff! Clean property! Perfect size - not too big/small!
Kaeli, 5-night trip
Verified

10/10 Exceptional

Beautiful beaches and excellent food
monica, 3-night trip