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Paradisus by Melia Cancun - All Inclusive

Photo gallery for Paradisus by Melia Cancun - All Inclusive

Exterior
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
4 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Paradisus by Melia Cancun - All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Paradisus by Melia Cancun - All Inclusive

4.5 star property
All-inclusive beachfront property with golf course, near Museo Maya Trailhead

8.2/10 Very Good

1,867 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 33 min walk
  • La Isla Shopping Mall - 43 min walk
  • Forum Beach - 13 min drive
  • Cancun Convention Center - 15 min drive
  • Tortuga Beach - 18 min drive
  • Langosta Beach - 20 min drive
  • Playa Tortugas - 23 min drive
  • Puerto Cancun Marina Town Center - 25 min drive
  • Plaza Las Americas - 30 min drive
  • Ultramar Ferry Puerto Juárez - 35 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Area shuttle

Restaurants

  • Restaurante Benazuza - 13 min walk
  • Nebbiolo - 14 min walk
  • Puerto Madero - 17 min walk
  • Xkat-ik - 18 min walk
  • The Club Grill - 18 min walk

About this property

Paradisus by Melia Cancun - All Inclusive


Property Location
With a stay at Paradisus by Melia Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Aquaworld and Maya Cancun Museum. This 4.5-star property is 2.1 mi (3.4 km) from Cancun Interactive Aquarium and 2.6 mi (4.2 km) from El Rey Ruins.

Rooms
Make yourself at home in one of the 657 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

Amenities
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities, which include a health club. Additional features at this property include concierge services, babysitting/childcare (surcharge), and an arcade/game room.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at Naos, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this property consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 657 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 7 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Volleyball
  • Golfing
  • Concerts/live shows
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 9 holes of golf
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Roll-in shower (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite live performances

Spa

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Malva Food Bazar - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Enso - This theme restaurant specializes in Thai cuisine. Guests can enjoy drinks at the bar. Open select days.
Mole - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Vento - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Bana - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses a grey water recycling system and eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Does Paradisus by Melia Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Paradisus by Melia Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Paradisus by Melia Cancun - All Inclusive?
As of November 26, 2022, prices found for a 1-night stay for 2 adults at Paradisus by Melia Cancun - All Inclusive on December 19, 2022 start from P 17,289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Paradisus by Melia Cancun - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Paradisus by Melia Cancun - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Paradisus by Melia Cancun - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Paradisus by Melia Cancun - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Paradisus by Melia Cancun - All Inclusive?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Paradisus by Melia Cancun - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
What is there to do at Paradisus by Melia Cancun - All Inclusive and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes aerobics, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Paradisus by Melia Cancun - All Inclusive also has 7 bars, a sauna, and a health club, as well as an arcade and a garden.
Are there restaurants at or near Paradisus by Melia Cancun - All Inclusive?
Yes, Malva Food Bazar offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Restaurante Benazuza (13-min walk), Nebbiolo (14-min walk), and Oceano (2.1 mi).
What's the area around Paradisus by Melia Cancun - All Inclusive like?
Paradisus by Melia Cancun - All Inclusive is a short 5-minute walk from Aquaworld and 17 minutes' walk from Maya Cancun Museum. Travelers say this property is in a good location.

Overall score and ratings

8.2

Very Good

8.9/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

Everything was not too bad. My family had good time. One thing I want to draw attention is bellboy service. I paid bothway transportation tickets at the airport. I asked bellboy to call my taxi to the airport. He took my ticket and I thought he will call my taxi company. Taxi arrived shortly after. I asked bellboy if he given my ticket to the drvier and he said Yes. When I got to the airport, the driver wasn't aware of ticket and perhaps he was not even a taxi company that I paid for. Later I found out bellboy called his own and took commission from driver which could be norm in Cancun. I had to paid another $40 out of my pocket.
yesl, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Beautiful location, great ocean views, great employees, very friendly, helpful and courteous.
Martin, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great employees, very welcoming!
Very pleasant stay. First we had an old room and that was unacceptable for the price we were paying but once we relocated to an updated room it made all the difference. The food at all the restaurants was good and the service and employees were all so polite, gracious and helpful. The ocean view was amazing!
Martin, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Raul Fernando, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Worst Resort
Worst ever hotel stayed in. No cleanliness, worst service. Food quality was worst and bugs in dining area.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anny, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had a amazing time and victor was amazing showing us everything and made all the reservations for me , food add drinks was great all the staff was very nice to us
Maria, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Buen hotel, en un paraíso
El hotel es muy bonito, con decoración moderna y hace énfasis en un paraíso natural. Las comidas estuvieron bien, hay varios restaurantes para escoger con opciones novedosas. La habitación estaba limpia y cómoda, pero el aire acondicionado hacía mucho ruido y esto no permitía descansar del todo bien, deben preocuparse por mejorar estos equipos. El personal es amable y tratan atender con calidez y dedicación. También sugiero tener bicicletas para prestar a los huéspedes.
Maria del Sol, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ingreed, 4-night trip
Verified Hotels.com guest review