Wyndham Garden Playa del Carmen

Property class: 4
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

When you stay at Wyndham Garden Playa del Carmen, you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Playa Garden, which serves breakfast. A 24-hour fitness center, a fitness center, and a garden are other highlights. Fellow travelers say great things about the helpful staff and location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is P3,653
P4,634 total
includes taxes & fees
Sep 22 - Sep 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a view of the outdoors through a large window.

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

A modern living room with a glass-top dining table, leather sofas, and a large window with curtains.

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, a TV, and a lamp.

Superior Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard with View

7.2 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard with View

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

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About the neighborhood

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 16 min walk - 1.4 km
  • Xaman Ha Aviary - 16 min walk - 1.4 km
  • Playacar Beach - 17 min walk - 1.5 km
  • Playa del Carmen Main Beach - 19 min walk - 1.6 km
  • Playacar Golf Club - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.4 km

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Nativo - ‬10 min walk
  • ‪bendito pecado - ‬14 min walk
  • ‪La brioche - ‬14 min walk
  • ‪Mezcla Pdc - ‬8 min walk

About this property

Wyndham Garden Playa del Carmen

  • When you stay at Wyndham Garden Playa del Carmen, you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Playa Garden, which serves breakfast. A 24-hour fitness center, a fitness center, and a garden are other highlights. Fellow travelers say great things about the helpful staff and location.

At a glance

Hotel size

    • 196 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Free daily reception

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 51
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Lowered electrical outlets in bathroom
  • Grab bar in shower
  • Shower grab bar height (inches): 43
  • Visual fire alarm
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Playa Garden - This restaurant serves breakfast only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Also known as

Holiday Inn Express Hotel Playa Carmen

Holiday Inn Express Playa Carmen

Wyndham Garden Playa Carmen Hotel

Wyndham Garden Playa Carmen

Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen

Holiday Inn Playa Del Carmen

Playa Del Carmen Holiday Inn

Express Playacar Riviera Maya

Wyndham Garden Playa Del Carmen Riviera Maya Mexico

Holiday Inn Express Playa Del Carmen

Frequently asked questions

Does Wyndham Garden Playa del Carmen offer free cancellation for a full refund?

Yes, Wyndham Garden Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wyndham Garden Playa del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at Wyndham Garden Playa del Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Wyndham Garden Playa del Carmen?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Wyndham Garden Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon.

Is there an onsite casino at Wyndham Garden Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at Wyndham Garden Playa del Carmen and nearby?

Wyndham Garden Playa del Carmen has an outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Wyndham Garden Playa del Carmen?

Yes, there's an onsite restaurant, Playa Garden.

What's the area around Wyndham Garden Playa del Carmen like?

Wyndham Garden Playa del Carmen is in Playacar, a short 19-minute walk from Playa del Carmen Main Beach and 15 minutes' walk from Quinta Avenida. Travelers love the hotel's prime location.

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Reviews

Wyndham Garden Playa del Carmen Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

8.2

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Breakfast
Bed
Service staff
Furniture
Restaurant
Bathroom
Value
Beach
Air conditioning

Reviews

Verified review

6/10 Good

Convenient, good for the price, restaurants near by.
Verified review

8/10 Very good

The hotel is dated, the shower was rusted, the desk was chipped. But it has a great location if you do not have a car; you can walk to the mall, the 5th Ave, restaurants, and grocery store. The breakfast is very good, and the staff was always very nice.
Verified review

6/10 Good

Breakfast was good, beach is within walking distance for 15-20 min. Hotel really needs some attention since everything looks worn out. I won't stay
Verified review

4/10 Fair

The hotel staff were extremely nice. Unfortunately the bed sheets, towels and shower curtains were stained and worn out. The shower was dirty. Breakfast wasn’t the best either.
Verified review

8/10 Very good

Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great.
Verified review

4/10 Fair

The staff were rude and unprofessional. The service was okay, management appeared indifferent towards my family. Staff overlooked us at times. The hotel needs an upgrade. The breakfast was okay and minimal. We did enjoy like the location to the beach.
Verified review

6/10 Good

Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Verified review

8/10 Very good

Front desk attendant was more than helpful. Breakfast was so so, big room full of families. Didn't expect much it was a free breakfast. Room was a tad worn down didn't care, the whole hotel was clean to my expectations. Pool area chairs in good condition and clean. Thank you for the stay and your assistance with the early morning cab.
Verified review

6/10 Good

Room was nice cool and combtarble beds
Verified review

4/10 Fair

Rooms were cleaned every day. No safe in our room. Some staff were training and lines could be very long at check in/out. Pool was never busy but many times towels were unavailable. Breakfast was mediocre with local fare and scrambled eggs/pancakes every day. Lots of good fresh fruit and pastries though. Would not come back
Verified review

10/10 Exceptional

This was my second time staying at the Wyndham Hotel in Playa del Carmen, and overall, I had a pleasant experience once again. The location is fantastic, and the staff remains welcoming and friendly. However, I did notice that the bathroom curtains looked quite old, with visible stains and a bit of mold. Additionally, the towels looked quite old and yellowish. Aside from these areas for improvement, my overall experience was enjoyable.
Verified review

8/10 Very good

The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape. Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef
Verified review

4/10 Fair

As soon as we open the room to the room a roach came crawling out. Then the shower was soapy and when water would be turn on, it would not drain properly. Also, for laundry you have to be on a schedule to use washer and dryer, it would be nice to have at least one washer/dryer that you don’t have to be in schedule as we didn't have the time for that. Food was edible.
Verified review

8/10 Very good

The location of the hotel is very convenient if you want to travel around and have a rental car. In general we had a nice stay, however our room was very basic, room was nice and spacious, but lacked little amenities or services that I was expecting. To make myself clear, this is a good hotel, but has way too much room for improvement. My room was rather large in size, however we did not have a sitting area, there was only a desk and a desk chair, most hotels have a nice chair/sofa for you to sit down and get dress or relax. We did not have a safe, nor a hair dryer. We had to ask the front desk to get a luggage rack and an ice bucket. I was not expecting resort level services, but I was certainly expecting the basic amenities to get a nice sleep and the room equipped to comfortably be able to get a good night sleep, and to have the resources to cleanup comfortably and keep my valuables safe. Not so bad, but could improve.
Verified review

8/10 Very good

I canceled my booking
Verified review

10/10 Exceptional

Great place to stay
Verified review

10/10 Exceptional

Excelente hotel
Verified review

6/10 Good

The breakfast is ok but not great, sometimes the food and the coffee were cold. Just a little improvement there and it will be a great stay.
Verified review

2/10 Poor

Room old towel old
Verified review

8/10 Very good

friendly staff.
Verified review

10/10 Exceptional

Very good
Verified review

10/10 Exceptional

I love it
Verified review

10/10 Exceptional

I enjoyed my week there.
Verified review

8/10 Very good

It’s a 20-minute walk to the Ado bus station and downtown. The hotel was nice and well-maintained—a great value for the price. Breakfast had a Mexican theme, though the selection of eggs and omelets could have been a bit more varied. The bike rental option was great; since it’s close to the main street, you can walk 5 minutes to catch the mini-bus to Cenote Azul or hop on a minibus to Tulum.
Verified review

10/10 Exceptional

great