Help Center

Skip to Main Content.

Hotels.com® Rewards

List your property Support Trips

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign up, it’s free

Help Center

Hi, Traveler

How can we help?

Sign in for customized help

Explore help articles

Refunds & Charges

Stays

Account

Privacy

Security

Loyalty & Rewards

Travel Alerts

Top destinations
Top Countries & Regions
Support & FAQs
For Suppliers, Affiliates and the Media
Policies
Other information

* Some hotels require you to cancel more than 24 hours before check-in. Details on site.

© 2025 Hotels.com is an Expedia Group company. All rights reserved.
Hotels.com and the Hotels.com logo are trademarks or registered trademarks of Hotels.com, LP in the United States and/or other countries. All other trademarks are the property of their respective owners.