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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
2 outdoor pools, a rooftop pool, cabanas (surcharge), pool umbrellas
Minibar, in-room safe, blackout drapes, iron/ironing board
Living area
6 restaurants, international cuisine

Overview of Wyndham Alltra Playa del Carmen Adults Only All Inclusive

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free WiFi
  • Spa
  • Air conditioning
Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
Main amenities
  • 287 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Beach cabanas
  • Beach towels
  • Beach bar
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 24 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

  • 40 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

  • 40 sq m
  • Studio
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Balcony view

Junior Suite, 2 Queen Beds, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Oceanfront

  • 48 sq m
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Oceanfront (Master)

  • 95 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 52 sq m
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 98 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk
  • Quinta Avenida - 18 min walk
  • Mamitas Beach - 1 min drive
  • Central Square - 1 min drive
  • Playacar Golf Club - 6 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Xplor Theme Park - 10 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km

Restaurants

  • La Parrilla Playa - 2 min walk
  • Lobby Bar - 1 min walk
  • Los Aguachiles - 2 min walk
  • Pelicano's - 2 min walk
  • Spice - 4 min walk
Map

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

All inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • On the beach
  • Beach cabanas (surcharge)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Rooftop pool
  • Umbrellas
  • Sun loungers
  • Full-service spa
  • Pool cabanas (surcharge)
  • Spa open daily
  • Prenatal massage
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sports massage
  • Couples treatment room(s)
  • Hot stone massages
  • Body scrubs
  • Manicures and pedicures
  • Body treatments

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • On site car rental

Restaurants on site

  • Ventanas
  • Zarape
  • Bella
  • Brasas
  • Off The Hook

Food and drink

  • Coffee/tea maker
  • Water dispenser

Dining

  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges, 1 beach bar and 1 swim-up bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Shampoo
  • Towels provided
  • Soap
  • Eco-friendly toiletries

Entertainment

  • 55-inch LED TV with cable service

Outdoor areas

  • Rooftop terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Work spaces

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Hair salon

Location highlights

  • Near the ocean
  • Near the boardwalk
  • In the shopping district

Things to do

  • Fitness center
  • Wine tasting room
  • Yoga classes on site
  • Golf nearby
  • Theme parks nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Outdoor lighting

General

  • 287 rooms
  • 3 floors
  • 4 buildings
  • Built in 1999
  • Romance packages available

Special features

Dining

Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Brasas - Onsite steakhouse. Reservations are required. Open daily.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert).

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, there's no onsite parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.
What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?
Onsite recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars, 3 bars, and a fitness center, as well as beach cabanas and a garden.
Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine.
What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 2-minute walk from Mamitas Beach and 18 minutes' walk from Quinta Avenida. Travelers say the area is walkable and good for shopping.