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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Hotel Lunata

3-star3 stars
5ta Avenida entre Calles 6 y 8, Playa del Carmen, QROO, 77710, Mexico

3-star hotel within walking distance of Playa del Carmen Main Beach
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Hotel is perfectly located within the "what to do's" of Playa de Carmen. The hotel is…Dec 24, 2020
  • The hotel is pretty. The courtyard is nice to relax in and smoke a cigar. The…Dec 12, 2020

Hotel Lunata

from P2,430
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Junior Suite, 2 Double Beds

What’s around Hotel Lunata

Landmarks

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 7 min walk
  • Mamitas Beach Club - 10 min walk
  • Grand Coral Golf Riviera Maya - 3.8 mi / 6.2 km
  • El Camaleon Mayakoba Golf Course - 5.9 mi / 9.5 km
  • Xplor Theme Park - 6.3 mi / 10.1 km
  • Xcaret Eco Theme Park - 6.7 mi / 10.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 8:00 AM - 11:00 PM. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (MXN 200 per day)

  • Offsite parking nearby (MXN 200 per day)

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 24-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hotel Lunata’s small print

Also known as

  • Hotel Lunata
  • Hotel Lunata Hotel
  • Hotel Lunata Playa del Carmen
  • Hotel Lunata Hotel Playa del Carmen
  • Hotel Lunata Playa del Carmen
  • Lunata
  • Lunata Hotel
  • Lunata Playa del Carmen
  • Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico
  • Lunata Hotel Playa Del Carmen
  • Lunata Playa Del Carmen
  • Hotel Lunata Riviera Maya/Playa Del Carmen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: MXN 1000 per accommodation, per stay

Optional extras

Self parking costs MXN 200 per day

Parking is available nearby and costs MXN 200 per day

Full breakfast is offered for an extra charge of MXN 100 for adults and MXN 100 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 975 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Lunata

  • Does Hotel Lunata offer free cancellation for a full refund?
    Yes, Hotel Lunata does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Lunata?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Lunata?
    Yes. Self parking costs MXN 200 per day.
  • Are pets allowed at Hotel Lunata?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Lunata?
    You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Lunata?
    Yes. Nearby restaurants include La Famiglia (3-min walk) and Las Brisas (4-min walk).
  • Is airport shuttle service offered by Hotel Lunata?
    Yes, an airport shuttle is available. The charge is MXN 975 per vehicle roundtrip.
  • What is there to do at Hotel Lunata and nearby?
    Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Enjoy amenities like a picnic area and a garden.

Recent reviews

Superb 9.2 From 43 reviews

Exceptional 10.0
Very tradional to Mexican culture place, love the look and how friendly they welcome you.
Elia, us4 night family trip
Very good 8.0
This hotel has a great location if you are looking into enjoying playa del Carmen and everything this little town has to offer such as clubs, restaurants and shops. It is very small but very well put together. It does not have a bench front, but you can easily go to mamitas beach club which is walking distance and have a beautiful time at the beach. Unfortunately Playa del Carmen is going thru some renovations, some parts of Quinta Avenida is completed but not in front of this hotel just yet. I would call the hotel to confirm what’s the progress of this work.
Fernando, us3 night romance trip
Good 6.0
This is a cute hotel in the middle of 5th Avenue but it lacks several things. They have a lot of unused space that could be developed. Maybe a small pool or even a garden with seating. They advertise breakfast but you actually pay them for breakfast and breakfast is served at a restaurant a couple of blocks away. Staff was very nice and accommodating. It served its purpose but I probably wouldn’t stay there again.
Wanda, us4 night trip
Exceptional 10.0
Great hotel.
Great hotel. The checkin staff were amazing. Very accommodating and helpful. We would highly recommend the hotel that’s super close to everything while being quiet enough to get a good sleep We will return for sure!
Joe, ca1 night trip
Exceptional 10.0
The hotel is very close to all amenities. Friendly staff. Rooms were clean. Definetly considering staying here again next time I am in Playa del Carmen.
Bale, us8 night family trip
Exceptional 10.0
Lovely little property. Well taken care off. Reflects it’s Mexican culture beautifully. The staff were wonderful. They were friendly, helpful and efficient. It gets a tiny bit noisy at night but that js expected as you’re literally on 5th Ave. The benefit being that you’re also in the heart of the fab restaurants, quaint shops and the beach. Our only regret is not staying longer. Thanks guys!
ca1 night family trip
Exceptional 10.0
Absolutely great hotel! Firstly it is in a very good location, right on the main shopping street and super close to the beach. The rooms were very clean and had everything we needed. The staff was super helpful! We got injured in Tulum and needed assistance with our luggage and I also needed some bandages. The receptionist helped us a lot by making sure we are comfortable. We coudnt stay all nights that we booked because we had to return home because of the injuries. Even though our booking was non refundable, hotel manager was very kind and let us rebook these nights when we come back. We are already looking into the flights and looking forward to staying in Hotel Lunata!
us5 night romance trip
Exceptional 10.0
I love the hacienda feel of the hotel! We enjoyed our stay. It is conveniently close to all of the restaurants, shopping and bars around the area. The staff was very attentive and friendly.
XD, us4 night trip with friends
Exceptional 10.0
Perfect Mexican style hotel located in a perfect spot in playa del Carmen.
Germán, us2 night family trip
Exceptional 10.0
The staff were super friendly and with very spaciousness rooms. At night the front to the hotel is locked and guarded by a security personal making it very safe.
us5 night trip with friends

Hotel Lunata