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Hakone Hisui

4.0 star property
Immerse yourself in serene surroundings where natural beauty meets relaxation. Savor local flavors at ICHIYUU restaurant or soak up tranquility at the indoor mineral hot spring.

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Photo gallery for Hakone Hisui

Hot springs
Minibar, in-room safe, individually decorated, individually furnished
Garden
Exterior
Separate tub and shower, free toiletries, hair dryer, bathrobes
Perched on the edge of Hakone Kowakien Yunessun, Hakone Hisui offers an idyllic retreat with a complimentary breakfast and rejuvenating indoor mineral hot spring. Unwind in the sauna or indulge in a body treatment, while enjoying shopping on site and free WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Onsen
  • Air conditioning

Main amenities (12)

  • Restaurant and bar/lounge
  • Hot springs
  • Sauna
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Elevator

Room options

Similar properties

Hot springs

Hotel Indigo Hakone Gora by IHG

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, (670)
The price is P14,804
P18,401 total
includes taxes & fees
Feb 28 - Mar 1
Hotel Indigo Hakone Gora by IHG
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About the neighborhood

Map
837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631

What's nearby

  • Hakone Venetian Glass Museum - 17 min walk
  • Pola Museum of Art - 3 min drive
  • Ōwakudani - 4 min drive
  • Hakone Ropeway - 7 min drive
  • Hakone Kowakien Yunessun - 9 min drive

Getting around

  • Narita Intl. Airport (NRT) - 123 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Hakone Gora Station - 12 min drive
  • Hakone Ohiradai Station - 12 min drive

Restaurants

  • ‪ごはんと板前料理銀の穂 - ‬4 min walk
  • ‪菊壱 - ‬7 min walk
  • ‪箱根九十九 - ‬5 min walk
  • ‪かま家 - ‬3 min walk
  • ‪カフェテラッツァうかい - ‬18 min walk

About this property

Hakone Hisui

When you stay at Hakone Hisui, you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Ōwakudani. Guests can indulge in massages, facials, or body treatments, and ICHIYUU serves breakfast and dinner. Other features include a bar/lounge, a sauna, and a terrace.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 8 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Hot springs
  • Karaoke
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Sauna

Accessibility

  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe

Special features

Spa

Services include facials and body treatments. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

ICHIYUU - This restaurant serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakone Hisui
Hakone Hisui Inn
Hisui Inn
Hakone Hisui Hotel
Hisui Hotel

Frequently asked questions

Are pets allowed at Hakone Hisui?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Hisui?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Hisui?

Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is 11 AM.

What is there to do at Hakone Hisui and nearby?

Onsite recreation at Hakone Hisui includes hot springs. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Hakone Hisui?

Yes, there's an onsite restaurant, ICHIYUU.

Does Hakone Hisui have any outdoor private spaces?

Yes, every room features a deck or patio.

What's the area around Hakone Hisui like?

Hakone Hisui is a short 17-minute walk from Hakone Venetian Glass Museum and 5 minutes' walk from Lalique Museum Hakone.

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Hakone Hisui Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip

10/10 Exceptional

ウエルカムドリンクは2本しか無かった。二泊したので、4本欲しいかったです。来年も泊まりたいです
ヒロミツ, 2-night trip

10/10 Exceptional

快適な滞在
一泊の滞在でしたが4回も温泉に入ってのんびりと過ごせました。 朝食が美味しかったです。
1-night trip

10/10 Exceptional

Chika, 1-night trip

10/10 Exceptional

食事が美味しい。
清潔感も有り、とても素敵な宿でした。 建物の作りが中庭を囲んでいて、出来れば中庭側のお部屋が良かったです。 （今回は外周側） 1番 気に入ったのが夕食、朝食共に サービス含め大変満足のいくお料理でした。 食事に夢中で写真が上手く撮れませんでしたが載せておきます。 温泉も綺麗で良かったです。 お湯はサラッとした感じです。
HIDEKI, 1-night trip

10/10 Exceptional

とて落ち着ける静かな温泉宿
家族でファミリータイプのお部屋（4人部屋）に宿泊しました。 部屋も広く、部屋のお風呂も大浴場も全体的に清潔で快適でした。 4人部屋ということでしたが、リビングのソファが2人掛け＋1人用チェアだったので少し困りましたが、洗面所のイスで代用しました^^; 朝食は決められた時間にメニューの中から選ぶタイプでしたが、和食も洋食もパンケーキもどれも美味しかったです！
1-night trip

10/10 Exceptional

KIYOMI, 1-night trip

8/10 Very good

とても落ち着きます
箱根の宿泊先の一番のお気に入りです。 静かなたたずまいは勿論のこと、従業員の皆様の接客にもとても満足しています。 ここにお邪魔させていただくと、いつも時間がゆったりと流れていく感じが致します。 また、お邪魔させて頂きます。
1-night trip

10/10 Exceptional

とても良いホテルです
大満足でした。また来たいです。
KAORU, 1-night trip

10/10 Exceptional

レストランのサービスが素晴らしい
会員制ホテルだけに、年配の常連客、家族旅行客が多い印象でした。温泉宿でレストランでゆかたがダメなのは珍しいですが、レストランでの接客係が数・質ともに充実しており、ちょっとした高級レストランのイメージでした。
1-night trip

10/10 Exceptional

AKIRA, 2-night trip

10/10 Exceptional

Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.
April, 1-night trip

10/10 Exceptional

Love this hotel .
1-night trip

10/10 Exceptional

スタッフの対応が良かった。
わじ, 1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

食事最高
部屋が広くて清潔。食事は和食のコースを食べたが、東京の一流ホテルよりも美味しかった。朝食も大変美味。温泉も広くてきれい。
1-night trip

10/10 Exceptional

NANBARA, 1-night trip

10/10 Exceptional

お料理がよかったです 手が込んでいて　見た目もお味も最高です
1-night trip

6/10 Good

One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.
Nancy, 1-night trip

10/10 Exceptional

Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.
2-night trip

8/10 Very good

El hotel es muy tranquilo y poco turismo, ppienso es un hotel para gente local de descanso. Me gusto mucho por lo mismo, tranquilo, muy lindo el staff muy amable. Solo un poco retirado .
1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.
2-night trip

10/10 Exceptional

The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views
1-night trip

10/10 Exceptional

1-night trip