Hotel Indigo Hakone Gora, an IHG Hotel

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Overview of Hotel Indigo Hakone Gora, an IHG Hotel

Hotel Indigo Hakone Gora, an IHG Hotel

4.0 star property
Mountain hotel with restaurant, near Hakone Gora Park

8.8/10 Fabulous

97 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is P9,975
Price available on 06/07/2022
Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Hot springs
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

Getting around

  • Hakone Ohiradai Station - 7 min drive
  • Hakone Gora Station - 8 min walk
  • Hakone Miyanoshita Station - 24 min walk
  • Kowakidani Station - 27 min walk

About this property

Hotel Indigo Hakone Gora, an IHG Hotel

Hotel Indigo Hakone Gora, an IHG Hotel puts you within a 10-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. You can grab a bite to eat at the restaurant, or indulge in massages, body scrubs, or reflexology. A bar/lounge, a 24-hour fitness center, and a terrace are other highlights at this upscale hotel.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 1:00 AM
  • Minimum check-in age - 20
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • 24-hour fitness center
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages and body scrubs. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Breakfast costs between JPY 3730 and JPY 3730 for adults, and JPY 1865 and JPY 1865 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
  • Hot springs access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Clothing is optional at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora, An Ihg
Hotel Indigo Hakone Gora, an IHG Hotel Hotel
Hotel Indigo Hakone Gora, an IHG Hotel Hakone
Hotel Indigo Hakone Gora, an IHG Hotel Hotel Hakone

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

8.8/10

Staff & service

9.3/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Todd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mari, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property and staff is super friendly
Anuraj, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Larissa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel and local area was amazing, would definitely visit again. The clerks provided excellent service and were very friendly, great amenities to enjoy as well. The only bad thing I would say about it was that the bed was extremely stiff and hard to sleep on. Not very comfortable but the rest of the room made up for it.
Caleb, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Peter Erik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent choice!
Rene, 2-night trip
Verified Expedia guest review