HAKONE Setsugetsuka

3.5 star property
3.5-star ryokan with restaurant, near Hakone Open Air Museum

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HAKONE Setsugetsuka

Photo gallery for HAKONE Setsugetsuka

Front of property - evening/night
Hot springs
In-room safe, desk, laptop workspace, free WiFi
Restaurant
In-room safe, desk, laptop workspace, free WiFi

Overview of HAKONE Setsugetsuka

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
Map
1300-34 Gora, Hakone, Kanagawa, 250-0408
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Garden
  • Luggage storage
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping

Room options

Japanese Western Style Room, For 3 People, Private Open-Air Bath

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

Double Room, For 2 People, Private Open-Air Bath

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Futons

Twin Room, For 2 People, Semi Open-Air Bath

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

About this area

What's nearby

  • In Gora
  • Hakone Open Air Museum - 12 min walk
  • Hakone Kowakien Yunessun - 24 min walk
  • Ōwakudani - 30 min walk
  • Hakone Gora Park - 1 min drive
  • Pola Museum of Art - 6 min drive
  • Hakone Shrine - 11 min drive
  • Lake Ashi - 11 min drive
  • Fuji-Hakone-Izu National Park - 15 min drive
  • Gotemba Premium Outlets - 23 min drive
  • Mishima Sky Walk - 20 min drive

Getting around

  • Haneda Airport (HND) - 102 min drive
  • Narita Intl. Airport (NRT) - 158 min drive
  • Hakone Gora Station - 2 min walk
  • Hakone Miyanoshita Station - 4 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Kowakidani Station - 21 min walk

Restaurants

  • COFFEE CAMP - 3 min walk
  • GORA BREWERY & GRILL - 5 min walk
  • ラウンジ花影 - 7 min walk
  • ぱんのみみ - 12 min walk
  • 箱根銀豆腐 - 2 min walk

About this property

HAKONE Setsugetsuka

HAKONE Setsugetsuka puts you within a 15-minute drive of Lake Ashi and Hakone Kowakien Yunessun. Guests will have free perks like WiFi and self parking. Also, this ryokan is 0.6 mi (1 km) from Hakone Open Air Museum and 1.6 mi (2.5 km) from Ōwakudani.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 19
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Disposable personal items are available in the lobby.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Property amenities

Food and drink

  • Restaurant
  • Tea service at check-in

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Garden

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Requests for dietary restrictions or food allergies cannot be accommodated.

Also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at HAKONE Setsugetsuka?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HAKONE Setsugetsuka?
Sorry, pets aren't allowed.
Is parking offered on site at HAKONE Setsugetsuka?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at HAKONE Setsugetsuka?
You can check in from 3:00 PM - 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at HAKONE Setsugetsuka and nearby?
HAKONE Setsugetsuka has a garden.
Are there restaurants at or near HAKONE Setsugetsuka?
Yes, there's an onsite restaurant.
Does HAKONE Setsugetsuka have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around HAKONE Setsugetsuka like?
HAKONE Setsugetsuka is a short 2-minute walk from Hakone Gora Station and 3 minutes' walk from Hakone Gora Park.

Reviews

8.6

Fabulous

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good location
Hong, 2-night family trip
Verified Orbitz guest review

8/10 Very Good

Takashi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

stella, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

We love to stay here when we visit Hakone. The only downside to booking with Expedia is that dinner is not included! I enjoy having dinner there since it is a nice japanese experience but there wasn't an option to add on dinner and by the time I arrived, it was all booked up.
Scott, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Zang, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended hot spring resort
Very beautiful setting, and hot springs are wonderful. The meals are excellent, beyond expectations.
Polly, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Expensive and a bit disappointing…
I was hoping for an authentic ryokan experience, but I think this place is a tourist trap. We paid $300 for one night and though the private bath in the unit and the onsen were nice, it was nothing impressive. I’ve seen better onsen at a public sento. More importantly, I was so disappointed that our reservation did not include a kaiseki dinner, which is a major part of the whole ryokan experience. Even if we wanted to add on the kaiseki dinner, we could not, because they did not have any more open seats. Another thing to consider is that there was barely any restaurants open nearby around dinner time, except for a katsu place. So that was the only thing we could eat for dinner that night. We asked the staff at the front desk beforehand what there is to eat for dinner around the area and they were no help at all. Keep in mind, I can speak Japanese so there was no language barrier there. They just were not helpful. Then when it came time to check out the next morning, I asked if we could extend our check-our time to noon instead of 11am. They said it costs ¥2,000 to extend for an hour, which is ridiculous, considering how expensive this place is. Even a Holiday Inn would allow you to push back your check-in time for free.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sherman, 1-night trip
Verified Hotels.com guest review