The Prince Hakone Lake Ashinoko

Photo gallery for The Prince Hakone Lake Ashinoko

Primary image
Natural pool
Outdoor spa tub
Natural pool
View from room

Overview of The Prince Hakone Lake Ashinoko

The Prince Hakone Lake Ashinoko

4.0 star property
Lakefront hotel with spa, near Lake Ashi

8.4/10 Very Good

525 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is P9,404
Price available on 29/06/2022
Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Terrace
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Hakone Gora Station - 12 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Hakone Ohiradai Station - 15 min drive
  • Free train station pick-up

About this property

The Prince Hakone Lake Ashinoko

The Prince Hakone Lake Ashinoko puts you within a 10-minute drive of Lake Ashi and Hakone Shrine. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this upscale hotel include a spa tub, a sauna, and a steam room. Fellow travelers say good things about the helpful staff and nice bathrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Roundtrip train station shuttle service departs from Odawara station to the property at 11:30 AM; 2 PM; and 4:10 PM. Return departures to Odawara station are 10:30 AM; 1 PM, and 3:10 PM.
  • Additional fees apply to children 0-5 years old for breakfast and dinner.
  • Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Free train station pick-up from 11:30 AM to 4:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Grocery/convenience store
  • Bed rails

What to do

  • Hot springs
  • Shopping
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Breakfast costs between JPY 3080 and JPY 3850 for adults, and JPY 1100 and JPY 3080 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

For the comfort of guests, this property does not permit guests with tattoos to use the hot springs.

Also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Mitsuru, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grzegorz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Big room and clean non smoking area was really doesnt smells smoke,onsen was so good i got relaxed.
Marissa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

EXCELLENT Stay in my favorite PRINCE HOTEL ASHINOKO
Marie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

NIDALYN, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The bath was attractive. The breakfast was Ok. The dinner was a joke. As we are vegetarian we were told vegetarian alternative would be available. We had salad (7-11-style bland as hell), corn (yes, corn!) soup, that most famous of French dishes, evidently from a can and sparingly scooped into a shallow bowl, boiled veggies, more of the same boiled veggies mixed with rice and labelled as risotto, a cheese plate each (for an additional 3600 yen) consisting of two yellow triangles of tasteless non-French plastic, a single small triangle of brie, two candied lumps and a dollop of blue, all accompanied with three tiny strips of yesterday's bread. The wine was excellent, the only French part of the evening. The restaurant was dull, pretentious and engulfed in silence, like a library, with an endless array of black and white suited waiters carrying small dishes around presenting them as if interesting. A dull evening was had by all. Most of the food we ate is available in family restaurants at a fraction of the price and there is no need to dress up and pretend you are having a French experience.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

NO TATTOOS, ok I had to lead with that. This hotel has a traditional Japanese Onsen (hot spring spa). Participants enter nude, and must NOT have any tattoos. This is not advertised well, and we didn't know about it until we arrived. Well; my other half has a tat on his back and was so heartbroken that he was not allowed in the Onsen (the singular reason we stayed at this hotel). So anyway, just know this. There are other Onsen hotels that allow tattoos, so do your due diligence before you sign up. Now, that the tattoo thing is out of the way. We really enjoyed the area and many of the other amenities of the hotel. The staff were all amazing!
ERIN, 4-night romance trip
Verified Travelocity guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Located next to Hakone's signature Lake Ashinoko. A bit far from hakone-yumoto town but worth the stay. Love the trees, views, onsen, peace and quietness! But don't miss the last shuttle bus (7.30pm) at motohakone, or else you have to walk back to hotel in 30 to 35 mins, following a pitch black road/path along the lake!
3-night family trip
Verified Expedia guest review