10/10 Exceptional
September 8, 2023
5 stars to this great hotel
Jan
Jan, 1-night trip
Verified Hotels.com guest review
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The Westin Yokohama
Luxury hotel with spa, near Landmark Tower
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The Westin Yokohama
Photo gallery for The Westin Yokohama
Overview of The Westin Yokohama
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Pool
- Spa
- Airport transfer
- Parking available
- Free WiFi
- Restaurant
4-2-8 MINATOMIRAI, NISHI KU, Yokohama, 2200012
Main amenities
- Daily housekeeping
- 4 restaurants and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
- 24-hour fitness center
- Sauna
- Steam room
- Self parking
- 24-hour room service
- Coffee shop/cafe
- Massage/treatment rooms
For families
- Children stay free
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Separate bathtub and shower
- Television
Room options
View all photos for Deluxe Room, 2 Double Beds, Non Smoking, View
Deluxe Room, 2 Double Beds, Non Smoking, View
View all photos for Room, 2 Double Beds, Non Smoking, View
Room, 2 Double Beds, Non Smoking, View
View all photos for Club Room, 1 King Bed, Non Smoking, Corner
Club Room, 1 King Bed, Non Smoking, Corner
View all photos for Executive Suite, 1 King Bed, Non Smoking
Executive Suite, 1 King Bed, Non Smoking
View all photos for Deluxe Room, 1 King Bed, Non Smoking, View
Deluxe Room, 1 King Bed, Non Smoking, View
View all photos for Club Room, 1 King Bed, Non Smoking
Club Room, 1 King Bed, Non Smoking
View all photos for Room, 1 King Bed, View, Corner
Room, 1 King Bed, View, Corner
View all photos for Room, 1 King Bed, Non Smoking, View
Room, 1 King Bed, Non Smoking, View
View all photos for Club Room, 2 Double Beds, Non Smoking
Club Room, 2 Double Beds, Non Smoking
About this area
What's nearby
- In Yokohama City Centre
- Pacifico Yokohama - 16 min walk
- Yokohama Stadium - 29 min walk
- Tokyo Bay - 36 min walk
- Anpanman Museum - 1 min drive
- Landmark Tower - 1 min drive
- Yokohama Cosmo World - 2 min drive
- Red Brick Warehouse - 3 min drive
- Yokohama Arena - 11 min drive
- Nissan Stadium - 12 min drive
- Hakkeijima Sea Paradise - 16 min drive
Getting around
Restaurants
- カレーとハンバーグの店 バーグ 戸部店 - 9 min walk
- キアッキェローネ - 17 min walk
- 角平 - 13 min walk
- 味珍 - 4 min drive
- 四季亭 - 10 min walk
About this property
The Westin Yokohama
Languages
Chinese (Mandarin), English, French, German, Japanese, Swedish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
At a glance
Hotel size
- 373 rooms
- Arranged over 23 floors
Arriving/Leaving
- Check-in time from 3:00 PM - anytime
- Minimum check-in age: 20
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- Front desk staff will greet guests on arrival
- The listed optional pool fee applies to guests age 12 and older. The pool fee for children age 4-11 is JPY 1100, and there is no fee for children age 3 and under.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 20
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- Secured onsite self parking (JPY 3000 per day)
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle from 9:00 AM to 4:00 PM*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
- 4 restaurants
- Bar/lounge
- Coffee shop
- Private dining
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
Working away
- 5 meeting rooms
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Romance packages
Facilities
- 1 building/tower
- Built in 2022
- 24-hour fitness center
- An indoor pool
- Full-service spa
- Sauna
- Massage/treatment rooms
- Steam room
- Lockers available
- Banquet hall
- Reception hall
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchairs available on site
- Transfer shower
- Well-lit path to entrance
Room amenities
Be entertained
- 55-inch flat-screen TV
- Cable TV channels
- Pay movies
Home comfort
- Air conditioning and heating
- Espresso maker
- Electric kettle
- Bathrobes and slippers
- Window screens
Sleep well
- Blackout drapes/curtains
- Premium bedding
- Free crib/infant bed
Freshen up
- Private bathroom
- Deep soaking bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi (speed of 50+ Mbps)
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Local maps
Special features
Spa
Heavenly Spa by Westin has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately JPY 4200 for adults and JPY 2100 for children
- Airport shuttle service is offered for an extra charge of JPY 800 per person (one-way)
Parking
- Secured self parking costs JPY 3000 per day
Pool, spa, & gym (if applicable)
- Pool access is available for an extra charge of JPY 2200 per day
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of:
- COVID-19 Guidelines (WHO)
- Ecolab (3rd party expert - Global)
- COVID-19 Guidelines (CDC)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Also known as
The Westin Yokohama Hotel
The Westin Yokohama YOKOHAMA
The Westin Yokohama Hotel YOKOHAMA
Frequently asked questions
Reviews
9.0
Superb
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
September 7, 2023
Eliyaho
Eliyaho, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
July 12, 2023
Shigefusa
Shigefusa, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
June 25, 2023
Robert
Robert, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
June 24, 2023
RICHARD KWUN PO
RICHARD KWUN PO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 15, 2023