Finest Playa Mujeres by The Excellence Collection - All Inclusive
Putting you within a 15-minute drive of Ultramar Ferry Puerto Juárez, Finest Playa Mujeres by The Excellence Collection - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. There's plenty of fun with the 10 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Lizo, one of 12 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a rooftop terrace, and a free kid's club. Fellow travelers say great things about the helpful staff and family-friendly amenities.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Bicycling
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
450 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.
Dining
Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir /Eleganc - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 13 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Also known as
Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive
Frequently asked questions
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive offer free cancellation for a full refund?
Yes, Finest Playa Mujeres by The Excellence Collection - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.
What are the check-in and check-out times at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Finest Playa Mujeres by The Excellence Collection - All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.
What is there to do at Finest Playa Mujeres by The Excellence Collection - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 10 outdoor swimming pools. Finest Playa Mujeres by The Excellence Collection - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a private beach, as well as a steam room, spa services, and a garden.
Are there restaurants at or near Finest Playa Mujeres by The Excellence Collection - All Inclusive?
Yes, there are 12 onsite restaurants, featuring alfresco dining and Mexican cuisine.
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Finest Playa Mujeres by The Excellence Collection - All Inclusive like?
Finest Playa Mujeres by The Excellence Collection - All Inclusive is in Playa Mujeres, a short 14-minute walk from Mujeres Beach.
Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
January 13, 2025
Anastasia
Anastasia, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
January 2, 2025
Jeri
Jeri, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 1, 2025
Excellent service surprisingly delicious food
Excellent service surprisingly delicious food
Verified traveler
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 30, 2024
Linda
Linda, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 5, 2024
Jose Luis
Jose Luis, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 26, 2024
Jessica
Jessica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 4, 2024
We had a wonderful time with our 2 year old on this family vacation! The Finest resort is so accommodating to families (especially young kids). The Junior Swim Up Suite room was excellent for nap time because the parents could just sit outside in the pool/sun. The staff was extremely kind to us and our child. The food was excellent - we did a date night to the French restaurant and hired an on-site babysitter. Truly a magical vacation that exceeded my expectations. I would recommend this to any young family looking for an elevated, comfortable vacation!
Mallory
Mallory, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 27, 2024
Irina
Irina, 4-night trip
Verified Hotels.com guest review
2/10 Poor
October 18, 2024
Louis
Louis, 6-night trip
Verified Expedia guest review
10/10 Exceptional
October 18, 2024
Good staff
Jong Hun
Jong Hun, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 18, 2024
Caroline
Caroline, 5-night trip
Verified Hotels.com guest review
6/10 Good
October 18, 2024
Finest is ‘fine’ , no wow factor we had hoped for and had at other excellence property. Room service slow and limited options. Many of the activities were adults only (pickleball, archery, bike rides, etc). Food was ok but nothing special . Limited pool area for family. Our 10 year old did like the blob in kids area. For price it is ok
James
James, 4-night family trip
Verified Expedia guest review
6/10 Good
October 18, 2024
Jason
Jason, 7-night trip
Verified Expedia guest review
10/10 Exceptional
October 18, 2024
Like its name it’s been excellent for our stay
YEN-TING
YEN-TING, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 17, 2024
Jani
Jani, 4-night trip
Verified Expedia guest review
10/10 Exceptional
October 17, 2024
Debbie
Debbie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
October 17, 2024
Excellent property and service. Very clean and the staff are most attentive and accommodating of requests. Very prompt to fix anything. A very good holiday. Will definitely go back.
Surinder
Surinder, 7-night trip
Verified Expedia guest review
8/10 Very Good
October 16, 2024
Fredelin
Fredelin, 6-night trip
Verified Expedia guest review
10/10 Exceptional
October 15, 2024
Really beautiful resort with amazing amenities. What stood out to me to the most was the quick and detailed service. I felt sick on the last day of my stay and was nauseous the whole night. Customer service made sure I was given medical attention before my flight back which made me feel much safer. Service is truly impeccable and made me feel like the most royal guest.
Yan Yu Vesta
Yan Yu Vesta, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 15, 2024
Friendly staffs with great foods
Kevin
Kevin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
October 14, 2024
Alison
Alison, 5-night trip
Verified Expedia guest review
10/10 Exceptional
October 14, 2024
Rafael Enrique
Rafael Enrique, 4-night trip
Verified Expedia guest review
10/10 Exceptional
October 14, 2024
Enjoyed the stay, property was as advertised. Clean, quiet and lots of things to do for kids and adults. food was ok. We lost our airpods in the room, still waiting on management to help us
ADHAM
Verified Expedia guest review
10/10 Exceptional
October 14, 2024
Overall the hotel is excellent, the beach location, facilities, presentation and service, no complaints, but not for me again. I like to leave a hotel, walk, shop, even eat at another restaurant, but I felt a little trapped within the property, just my opinion.