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Sercotel The Gallery By KLR

3.0 star property
Hotel with 2 outdoor pools, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel The Gallery By KLR

2 outdoor pools, pool umbrellas
Property grounds
Premium bedding, free WiFi
Front of property
Coffee/tea maker

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Bar/lounge
  • Spa services
  • Meeting rooms

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Premium bedding, free WiFi

Standard Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, free WiFi

Apartment, 2 Bedrooms

Highlights

Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, free WiFi

Apartment, 1 Bedroom

Highlights

Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Penthouse, 2 Bedrooms

Highlights

Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

Penthouse, 1 Bedroom

Highlights

Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Studio

Premium bedding, free WiFi

Basic Studio

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, an infinity pool, pool umbrellas, sun loungers

The Gallery Apartments

Pool
Spa
Free parking
Free WiFi
6.0 out of 10, (3)
The Gallery Apartments
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About the neighborhood

Map
Av. Constituyentes esquina 15 NTE, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk
  • Quinta Avenida - 3 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Suerte de Churro - ‬1 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬1 min walk
  • ‪Uno Japanese Noodles - ‬1 min walk
  • ‪El Chuleton Taqueria - ‬2 min walk

About this property

Sercotel The Gallery By KLR

Sercotel The Gallery By KLR features a rooftop terrace and puts you within a 5-minute walk of Quinta Avenida. After splashing around at the 2 outdoor pools, you can unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a 24-hour fitness center, and a children's pool.

Languages

English, Spanish

At a glance

Hotel size

  • 160 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Yoga classes
  • Beach nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Spa services

Accessibility

  • Elevator

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 12 for adults and USD 8 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Sercotel Gallery KLR Aparthotel Playa del Carmen
Sercotel Gallery KLR Aparthotel
Sercotel Gallery KLR Playa del Carmen
Aparthotel Sercotel The Gallery By KLR Playa del Carmen
Playa del Carmen Sercotel The Gallery By KLR Aparthotel
Aparthotel Sercotel The Gallery By KLR
Sercotel The Gallery By KLR Playa del Carmen
Sercotel Gallery KLR
Sercotel Gallery Klr Carmen
Sercotel The Gallery By KLR Hotel
Sercotel The Gallery By KLR Playa del Carmen
Sercotel The Gallery By KLR Hotel Playa del Carmen

Frequently asked questions

Does Sercotel The Gallery By KLR offer free cancellation for a full refund?
Yes, Sercotel The Gallery By KLR does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sercotel The Gallery By KLR?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Sercotel The Gallery By KLR?
Sorry, pets aren't allowed.
Is parking offered on site at Sercotel The Gallery By KLR?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Sercotel The Gallery By KLR?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Sercotel The Gallery By KLR?
No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.
What is there to do at Sercotel The Gallery By KLR and nearby?
Onsite recreation at Sercotel The Gallery By KLR includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness center and spa services.
What's the area around Sercotel The Gallery By KLR like?
Sercotel The Gallery By KLR is in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 7 minutes' walk from Mamitas Beach.

Sercotel The Gallery By KLR Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

9-night trip
Verified Expedia guest review

8/10 Very Good

reagan, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

This is a condo property that has rentals as well as Owner’s for a blended residential experience. Other guests not as respectful of the noise they generate as sound echos, but did close doors/quiet down when asked. The king studio is a large hotel type room as it is largely the bed and spacious bathroom. Full size fridge and efficiency kitchen, utensils, and cooking items for longer stays. Unit also had a balcony overlooking the central pool and there is also a smaller roof pool. Pool towels supplied in room. WiFi service was spotty due to not working in room, but one can piggyback off other rooms. Good location a couple blocks from 5th ave and it is quiet for PDC. Fantastic clean eating restaurant, Moots, around the corner; currency exchange/Oxxo across street, and ADO Alterna/Walmart 10 min walk away. Would stay again due to low key atmosphere, cleanliness, and location.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Location Location Location
Loved the location , very friendly clean and safe . Met some really nice people , the cleaning staff were excellent. I was disappointed that it advertised breakfast restaurant on the roof top and swim up bar , but they were not opened or staffed at all Several areas with open stairs had no railings . But I did see them installing rails the day I checked out in some areas Overall I would definitely stay there again The restaurants in the area were amazing Thanks
Heather, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Property was great. Rooftop pool area was amazing. Cleaning staff were on the ball. Great location. The one neagtive is the pool bar and roof top bar were not staffed.
Bryan, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Upon check in with 3 single adults They gave us one key “” that’s all they give out “” we heard every time we asked Needless to say it was VERY inconvenient for us And you needed the key to open and lock the door
8-night trip with friends
Verified Orbitz guest review

8/10 Very Good

21-night trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very Good

Lovely new hotel
The hotel is lovely,very clean and maintained well. Our room was over the garage exit so we did experience some noise but most rooms would not have that problem. The pools were lovely and not busy. Great location,near everything. Great for restaurants,bars and walking but no loud music. Lovely views from roof top pool and a little restaurant not used much. Staff were lovely and our room was immaculate. There was some chatter from staff in the morning who probably don’t realize sounds echo in the halls but nothing really. Great price and I would recommend anybody stay there.
barrie, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a 1 bedroom beautiful condo with a full kitchen! Everything was super clean and great condition!
Sol, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Jeni, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elaine, 8-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Playa vacation
Very comfortable for our entire family of 5 with two separate rooms and bathrooms and a small kitchen and living area. This is not an hotel but a condo building of which only 80 of the rooms are rented as hotel rooms, so not all the amenities are working for example the spa and the bar at the downstairs pool are closed. The parking is large and we had no problem parking our car, just the entrance and exit are very tight so I’m glad we had a compact car. The location is great, very close to 5th avenue and the beach, and also to Mega supermarket. The traffic on the street could be loud sometimes but we slept well anyway. They have a great cinema room you can rent for 2-3 hours and we just logged to Netflix and watched movies on one of the rainy days. The staff is very nice and helpful. We left for a road trip for a few days and left some of our luggage for safety keeping. There is also a safe in the room. Overall great place. Downstairs there are a few restaurants. We highly recommend Moshe Cube that has very tasty ethnic food and nice staff.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was pleasant and enjoy the room and the location easy to find
Ernesto, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very clean, new, very confortable bed, just 2 blocks to the mall, where you find everything! Had breakfast in the terrace with a beautiful view
1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

8/10 Very Good

The whole hotel experience was very good the only thing that I didn’t like was the leaking shower a wall that kept leaking while you were taking a shower,
Ruben, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Modern, comfortable, central, friendly apartments
Outstanding condo-style accommodation, 3 minutes from bus station, supermarket, and great local restaurants. Room was modern, excellent mattress/sheets/pillows. Large spacious washroom and balcony for each room. Great kitchenette. One problem - mold inside the A/C unit in room 215N. It needs to be cleaned and sanitized. Using the air made the musty smell even worse in the room. Had to keep door open all night for fresh air.
Jason, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The unit we stayed in was so clean and comfortable and had everything one could want in a hotel suite. The only slightly negative thing is that the walls and floors seem to be pretty thin as far as sounds go.
lisa, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Moran, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location! Friendly staff. Room and amenities are top of the line. Great price!
4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Would definitely stay there again
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Patricia, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

close to 5th avenue....located on busy street, mattress is very uncomfortable, roof top roof has no lighting, very dangerous to access their underground parking lot.
Juan, 5-night family trip
Verified Expedia guest review

8/10 Very Good

The hotel staff were extremely friendly and helpful. After my scheduled shuttle did not arrive, the front desk staff quickly called a taxi and got me to the airport in time. The restaurant on the rooftop is nice for a quick bite, but only accepts pesos. They are able to charge your room, but it would be nice to pay right there. Overall nice stay.
4-night trip with friends
Verified Hotels.com guest review