Riu Palace Mexico - Adults Only - All Inclusive
Property class: 4
Adults-only beachfront property with spa, near Playa del Carmen Main Beach
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Photo gallery for Riu Palace Mexico - Adults Only - All Inclusive
At Riu Palace Mexico - Adults Only - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute walk of Playacar Beach. 5 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Don Julian, one of 9 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a poolside bar, and a health club. The helpful staff and beach location get great marks from fellow travelers.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Spa
- Free parking
- Free WiFi
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- On the beach
- 9 restaurants and 4 bars/lounges
- Full-service spa
- 5 outdoor pools
- Health club
- Steam room
- Beach sun loungers
- Beach towels
- Pool bar
- Swim-up bar
- 24-hour room service
Feel at home (6)
Feel at home (6)
- Private bathroom
- Separate bathtub and shower
- Living room
- Television
- Garden
- Daily housekeeping
Why we love this property
Beachfront bliss
The all-inclusive property sits on a white sand beach. Adventure beckons through snorkeling, sailing, and surfing, or relaxation awaits with beachside massages.
Dining options galore
Savor diverse dining at six restaurants, four bars, and a cafe. Italian cuisine delights. The free buffet breakfast offers vegan and vegetarian options.
Splash and relax
This all-inclusive hotel features 4 outdoor pools, a children's pool, and a hot tub. Pool loungers, umbrellas, and swim-up bar create a perfect oasis.
Room options
Check availability for these dates
Available filters for rooms
Showing 45 of 45 rooms
View all photos for Suite
Suite
- 47 sq m
- Sleeps 3
- Free WiFi
View all photos for Suite Deluxe
Suite Deluxe
- 47 sq m
- Sleeps 3
- 2 Double Beds
- Free WiFi
View all photos for Suite Junior
Suite Junior
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 39 sq m
- Sleeps 4
- 2 Double Beds
- Free WiFi
Junior Suite (B2C)
- 39 sq m
- 1 bedroom
- Sleeps 3
- 1 Double Bed
- Free WiFi
Junior Suite (B2C-CA)
- 39 sq m
- 1 bedroom
- Sleeps 3
- 2 Double Beds
- Free WiFi
Junior Suite, Garden View (U)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite, Garden View (Elite Club, U)
- 1 bedroom
- Sleeps 2
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite (Elite Club, Swim-Up, U)
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite, Garden View (Elite Club, U)
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite (Swim-Up, U)
- Sleeps 2
- 1 King Bed
- Free WiFi
Junior Suite (Adults Only, U)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite, Garden View (C)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite, Garden View (Elite Club, C)
- Sleeps 2
- 1 King Bed
- Free WiFi
Junior Suite (Elite Club, Swim-Up, C)
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite, Garden View (Elite Club, C)
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite (Swim-Up, C)
- Sleeps 2
- 1 King Bed
- Free WiFi
Junior Suite (Adults Only, C)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite, Garden View (B2C-US)
- Sleeps 3
- 1 King Bed
- Free WiFi
Junior Suite, Garden View (Elite Club, B2C-US)
- Sleeps 2
- 1 King Bed
- Free WiFi
Junior Suite (Elite Club, Swim-Up, B2C-US)
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite, Garden View (Elite Club, B2C-US)
- Sleeps 2
- 1 Double Bed
- Free WiFi
Suite (Swim-Up, B2C-US)
- Sleeps 2
- 1 Double Bed
- Free WiFi
Junior Suite, Garden View (Elite Club, B2C-CA)
- Sleeps 2
- 2 Double Beds
- Free WiFi
Junior Suite (Elite Club, Swim-Up, B2C-CA)
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite, Garden View (Elite Club,B2C-CA)
- Sleeps 2
- 2 Double Beds
- Free WiFi
Suite (Swim Up | B2C-CA)
- Sleeps 2
- 2 Double Beds
- Free WiFi
Junior Suite, Garden View (E)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite, Garden View (Elite Club, +18yrs | E)
- 1 bedroom
- Sleeps 2
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite (Swimp up, Elite Club, +18yrs | E)
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite, Garden View (Elite Club, +18yrs | E)
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite (Swimp up, Elite Club, +18yrs| E)
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
Junior Suite, Garden View (L)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite, Garden View (Elite Club, +18yrs | L)
- 1 bedroom
- Sleeps 2
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite, Private Pool (Elite Club, +18yrs | L)
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite, Garden View (Elite Club, +18yrs | L)
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite, Private Pool (Elite Club, +18yrs | L)
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
Junior Suite, Garden View (M)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite, Garden View (Elite Club | M)
- 1 bedroom
- Sleeps 2
- 2 Double Beds OR 1 King Bed
- Free WiFi
Suite, Garden View (Elite Club | M)
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
Junior Suite (Swim up, Elite Club | M)
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
Suite (Swim up, Elite Club | M)
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
Junior Suite (+18 yrs, E)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite (18 yrs, L)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite (+18yrs, M)
- 1 bedroom
- Sleeps 3
- 2 Double Beds OR 1 King Bed
- Free WiFi
Junior Suite, Garden View (B2C-CA)
- Sleeps 3
- 1 Double Bed
- Free WiFi
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About the neighborhood
Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710
What's nearby
- Piste Cyclable sur Paseo Xaman-Ha - 2 min walk - 0.2 km
- Playacar Beach - 8 min walk - 0.7 km
- Playacar Golf Club - 10 min walk - 0.8 km
- Mayan Ruins of Playacar - 14 min walk - 1.2 km
- Xaman Ha Aviary - 4 min drive - 1.8 km
Getting around
- Cancun Intl. Airport (CUN) - 55 min drive
- Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
Restaurants
- Viva Wyndham Maya - 6 min walk
- rosa roja - 2 min walk
- Turquesa - 8 min walk
- Cupcake Cafe - 11 min walk
- Occidental Allegro - 8 min walk
About this property
Riu Palace Mexico - Adults Only - All Inclusive
- At Riu Palace Mexico - Adults Only - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute walk of Playacar Beach. 5 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Don Julian, one of 9 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a poolside bar, and a health club. The helpful staff and beach location get great marks from fellow travelers.
All inclusive details
- This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
- Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service (limited menu)
- In-room minibar (all beverages included)
- In-room liquor dispensers
- Meals and beverages at companion properties
Activities and facilities/equipment
- All non-motorized water sports are included.
Water activities
- Snorkeling
- Windsurfing
Land activities
- Fitness facilities
- Tennis
- Volleyball
Lessons/classes/games
- Dancing
- Yoga
Entertainment
- Onsite entertainment and activities
- Access to offsite nightclubs
- Onsite live performances
At a glance
Hotel size
- 434 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered onsite self parking
Other information
- Designated smoking areas
- Caters to adults only
Property amenities
Food and drink
- Free buffet breakfast each morning 7 AM–10:30 AM
- 9 restaurants
- 4 bars/lounges
- Poolside bar
- Swim-up bar
- Coffee shop
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
What to do
- On the beach
- Tennis
- Fitness classes
- Kayaking
- Sailing
- Personal watercraft (motorized)
- Snorkeling
- Surfing/body boarding
- Windsurfing
- Shopping
- Pool table
- Free use of nearby fitness center
- Golfing nearby
- Scuba diving nearby
Working away
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bicycle on site
- Beach sun loungers
- Beach towels
- Pool loungers
- Pool umbrellas
Facilities
- 1 building/tower
- ATM/banking
- Garden
- Television in common areas
- Health club
- 5 outdoor pools
- Full-service spa
- Massage/treatment rooms
- Steam room
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- Local culture & ecosystem education
- Comprehensive food waste policy
- No plastic coffee stirrers
- No plastic drinking straws
- Art Deco architecture
Accessibility
- Elevator
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
- Closed captioned TV
Room amenities
Be entertained
- Flat-screen television
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Minibar
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Turndown service
- Bed sheets provided
What to enjoy
- Balcony
- Separate living room
Freshen up
- Private bathroom
- Separate bathtub and shower
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi
- Phone
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Access via exterior corridors
- Eco-friendly toiletries
- Uses some LED lighting
- Recycling
- Water-efficient showers only
Special features
Spa
Renova has massage/treatment rooms. Services include massages. The spa is open daily.
Dining
Don Julian - This buffet restaurant serves breakfast and dinner. Open daily.
La Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Miyagi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 58.66 per accommodation, per night
Renovations and closures
The property will be renovating from May 4 2026 to September 19 2026 (completion date subject to change). The following areas are affected:
- One of the dining venues
- One of the swimming pools
- Bar/lounge
- Elevator
- Exterior
- Fitness facilities
- Front desk
- Guestrooms
- Hallway
- Laundry facilities
- Lobby
- Meeting facilities
- Parking area
- Sauna
- Spa
- Hot tub
- Tennis courts
During renovations, the property will make every effort to minimize noise and disturbance.
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 008-007-003931/2025
Also known as
Riu Palace
Riu Palace All Inclusive
Riu Palace Mexico
Riu Palace Mexico All Inclusive
Riu Palace Mexico All Inclusive Playa del Carmen
Riu Mexico
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Playa Del Carmen
Rui Palace Mexico
Mexico Palace Riu
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
Riu Mexico Inclusive inclusiv
Frequently asked questions
Does Riu Palace Mexico - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Riu Palace Mexico - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riu Palace Mexico - Adults Only - All Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Riu Palace Mexico - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riu Palace Mexico - Adults Only - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Riu Palace Mexico - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Riu Palace Mexico - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.
What is there to do at Riu Palace Mexico - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Riu Palace Mexico - Adults Only - All Inclusive also has 4 bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Riu Palace Mexico - Adults Only - All Inclusive?
Yes, there are 9 onsite restaurants, featuring Italian cuisine.
Does Riu Palace Mexico - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Palace Mexico - Adults Only - All Inclusive like?
Riu Palace Mexico - Adults Only - All Inclusive is a short 9-minute walk from Playacar Beach and 16 minutes' walk from Mayan Ruins of Playacar.
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