Citadines Bay City Manila is just 2.8 mi (4.5 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Bay Cafe, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English, Filipino
At a glance
Hotel size
212 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only)*
Internet
Free WiFi in public areas (2-device limit)
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Microwave
Rice cooker
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Bay Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.
Lobby Lounge - Onsite bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 650 to 950 for adults, and PHP 325 to 475 for children
Airport shuttle service is offered for an extra charge of PHP 1422 per vehicle (one-way, maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Pets are allowed for an extra charge of PHP 2000 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay
Frequently asked questions
Does Citadines Bay City Manila offer free cancellation for a full refund?
Yes, Citadines Bay City Manila does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Bay City Manila?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Citadines Bay City Manila?
Yes, dogs are welcome. There's a charge of PHP 2000 per pet, per night.
Is airport shuttle service offered by Citadines Bay City Manila?
Yes, an airport shuttle is available. The charge is PHP 1422 per vehicle one-way.
What are the check-in and check-out times at Citadines Bay City Manila?
Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Citadines Bay City Manila?
No, this hotel doesn't have a casino, but City of Dreams Manila (17-min walk) and Newport World Resorts (7-min drive) are both nearby.
What is there to do at Citadines Bay City Manila and nearby?
Citadines Bay City Manila has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Citadines Bay City Manila?
Yes, there's an onsite restaurant, Bay Cafe.
What's the area around Citadines Bay City Manila like?
Citadines Bay City Manila is a short 12-minute walk from SM Mall of Asia and 17 minutes' walk from City of Dreams Manila. Travelers recommend the hotel for its walkable location.
Citadines Bay City Manila Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
October 26, 2024
Great hotel.
This is the 2nd time we have stayed here and it was great both times. The staff were friendly and helpful from check in to check out. The rooms are great! Spacious, clean and very comfortable. About a 15min walk to Mall of Asia and 20 drive to the Airport.
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 11, 2024
Great hotel great sevice and staf
Great hotel great sevice and staff, jamed was very helpfull near sm mall
drorkis
drorkis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 21, 2024
We had a great experience in this hotel. Staff was very accomodating and welcoming. They had a laundry service which was very convenient. Our room was also very clean a d well kept. Will book this hotel again in the future!
Berneth
Berneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 16, 2024
Family Friendly
Dennis
Dennis, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 31, 2024
Thank you!
Citadines had been very, very accomodating! I had a lot if problems with my flights and all but they’ve been very, very understanding. Thank you once again!
Ma Cristina
Ma Cristina, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 20, 2024
Great place when you don't have a rental car. Everything you need is walking distance.
Jocelyn
Jocelyn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 16, 2024
Darlene
Darlene, 4-night trip
Verified Expedia guest review
10/10 Exceptional
July 14, 2024
It was a really good hotel,convenient to international lay over flights 12-15mins ride to NAIA airport. Plus its a pet friendly hotel my cat love our room.
Cory
Cory, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 14, 2024
Jerick
Jerick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
July 13, 2024
Nice place
Paul
Paul, 2-night trip
Verified Expedia guest review
8/10 Very Good
July 12, 2024
Customer service was amazing, the staff were super hospitable and lovely. The hotel and rooms looked great. The only detractor is that the air quality in the rooms was a bit musty. The A/Cs seem like they need servicing for mold. The staff provided us with air purifiers on request
James
James, 1-night family trip
Verified Expedia guest review
6/10 Good
July 10, 2024
There was a strong sewage/drainage smell throughout the room on the 10th floor. The bedroom AC also leaked on the bed
Shalimar
Shalimar, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 10, 2024
Great
Great hotel in a great location, close to restaurants, Mall of Asia, and a grocery store all within walking distance. Would definitely stay here again.
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 7, 2024
Very nice up scale hotel. It’s affordable but not as cheap as some hotels in the same area that offer the same services and accommodations.
Gene
Gene, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
July 5, 2024
Great service. Liked room service food
Pannie
Pannie, 1-night trip
Verified Expedia guest review
8/10 Very Good
June 29, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
June 28, 2024
Staff are friendly. Close to all amenities
Elsa
Elsa, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
June 26, 2024
Wilma
Wilma, 1-night trip
Verified Hotels.com guest review
6/10 Good
June 24, 2024
American style beef steak was absolutely terrible.
And expensive. Also. Many breakfast foods at breakfast buffet were cold.
Marilou
Marilou, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
June 22, 2024
Easy check in nice place
William
William, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
June 21, 2024
Nothing. Property and staff were great
Francis
Francis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
June 18, 2024
Excellent staff, great location. Well maintained, great value for the price.
Robert
Robert, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
June 18, 2024
The staff was friendly and helpful; check-in and out was efficient. If you need assistance with getting a cab they will gladly schedule one for you. The room was very clean and well maintained, and you actually can take a hot, not barely warm shower! We will definitely plan to stay here again.
Robert
Robert, 5-night family trip
Verified Expedia guest review
8/10 Very Good
June 14, 2024
Spacious room. Clean and comfortable beddings. I love the idea of water dispenser in the room. The access to global tv channels is a plus. Hotel staff are friendly, corteous and attentive esp.the housekeeping. I had issues during the front check in, but were able to resolved it. I have not heard this hotel but Im glad I tried, Its 20min. walk to SM Mall of Asia.