Unwind with coffee from the cafe or take a leisurely stroll through our garden oasis. Savor delicious breakfast options at Bay Cafe before taking on an exciting day.
Near the vibrant SM Mall of Asia, Citadines Bay City Manila offers a tranquil retreat. Take a dip in the outdoor pool surrounded by sun loungers, indulge in meals at Bay Cafe, or pamper yourself with dry cleaning/laundry services and hair salon treatments. With free WiFi and helpful staff on hand, this upscale hotel near City of Dreams Manila is sure to exceed your expectations.
Citadines Bay City Manila is just 2.8 mi (4.5 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Bay Cafe, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English, Filipino
At a glance
Hotel size
212 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only)*
Internet
Free WiFi in public areas (2-device limit)
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Microwave
Rice cooker
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Bay Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.
Lobby Lounge - Onsite bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 950 for adults and PHP 475 for children
Airport shuttle service is offered for an extra charge of PHP 1422 per vehicle (one-way, maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 1650 per night
Pets
Pets are allowed for an extra charge of PHP 2000 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay
Frequently asked questions
Does Citadines Bay City Manila offer free cancellation for a full refund?
Yes, Citadines Bay City Manila does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Bay City Manila?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Citadines Bay City Manila?
Yes, dogs are welcome. There's a charge of PHP 2000 per pet, per night.
Is airport shuttle service offered by Citadines Bay City Manila?
Yes, an airport shuttle is available. The charge is PHP 1422 per vehicle one-way.
What are the check-in and check-out times at Citadines Bay City Manila?
Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Citadines Bay City Manila?
No, this hotel doesn't have a casino, but City of Dreams Manila (17-min walk) and Newport World Resorts (7-min drive) are both nearby.
What is there to do at Citadines Bay City Manila and nearby?
Citadines Bay City Manila has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Citadines Bay City Manila?
Yes, there's an onsite restaurant, Bay Cafe.
What's the area around Citadines Bay City Manila like?
Citadines Bay City Manila is a short 12-minute walk from SM Mall of Asia and 17 minutes' walk from City of Dreams Manila. Travelers recommend the hotel for its walkable location.
Citadines Bay City Manila Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
February 7, 2025
Do better
The room had an odor when we entered, which may have been from the AC. There was cockroach in the shower that freaked my wife out.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
January 19, 2025
Felian
Felian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 6, 2025
As I have expected with Citadines property, the place is clean, staff are pleasant and helpful. It is conveniently near the event's place my husband had to go to. However, I have not been able to avail the "upgrade" as a Gold member here.
Katherine
Katherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 8, 2024
Timothy Joseph
Timothy Joseph, 1-night trip
Verified Hotels.com guest review
2/10 Poor
November 9, 2024
Everything was a disaster which tells me management doesn't really care about paying customers. A lot of ship crew and air crew. I guess it would be ok if it was free. Housekeeping sucked. Bedbugs. Room service was terrible. Front desk was totally unhelpful. Restaurant is always empty..... except for free breakfast. Security guys were excellent and the gym and gym staff were great.
Amir Maziar
Amir Maziar, 6-night trip
Verified Expedia guest review
6/10 Good
November 1, 2024
Not much to say
Elsie
Elsie, 3-night romance trip
Verified Expedia guest review
6/10 Good
November 1, 2024
Not much to say
Elsie
Elsie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 28, 2024
The room is spacious and cleaned. Room is cozy and comfortable and staff were all very nice
Olivia
Olivia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 27, 2024
Nice and clean hotel with excellent service especially James. Very close to MOA and airport.
Norman
Norman, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 26, 2024
Great hotel.
This is the 2nd time we have stayed here and it was great both times. The staff were friendly and helpful from check in to check out. The rooms are great! Spacious, clean and very comfortable. About a 15min walk to Mall of Asia and 20 drive to the Airport.
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 14, 2024
Keep Citadines on your option list. Close to MOA & standards rival other key hotels.
Steven
Steven, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
October 11, 2024
Great hotel great sevice and staf
Great hotel great sevice and staff, jamed was very helpfull near sm mall
drorkis
drorkis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 7, 2024
everything ok
Maryjane
Maryjane, 2-night trip
Verified Expedia guest review
10/10 Exceptional
October 5, 2024
Great hotel in Manila
William
William, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 3, 2024
Maxwell
Maxwell, 3-night trip
Verified Expedia guest review
8/10 Very Good
September 30, 2024
Hotel was a pleasant surprise. I chose this hotel for the location, price and reviews. Everything was perfect until my cousin got trapped in the bathroom. The door lock got stuck. And had to call maintenance to open it. Also the wifi wasn’t working with the username and password the front desk gave us, had to call the front desk and they gave us a differnt password. Overall, the staff was very nice and pleasant.
marjorie
marjorie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
September 21, 2024
We had a great experience in this hotel. Staff was very accomodating and welcoming. They had a laundry service which was very convenient. Our room was also very clean a d well kept. Will book this hotel again in the future!
Berneth
Berneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 20, 2024
Very accomodating. The staff are nice and kind
Benigno
Benigno, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
September 16, 2024
Room smelled musty
Michael
Michael, 2-night romance trip
Verified Travelocity guest review
8/10 Very Good
September 16, 2024
Hotel was as expected
Michael
Michael, 2-night romance trip
Verified Travelocity guest review
10/10 Exceptional
August 16, 2024
Family Friendly
Dennis
Dennis, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 31, 2024
Thank you!
Citadines had been very, very accomodating! I had a lot if problems with my flights and all but they’ve been very, very understanding. Thank you once again!
Ma Cristina
Ma Cristina, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 20, 2024
Great place when you don't have a rental car. Everything you need is walking distance.
Jocelyn
Jocelyn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
July 16, 2024
Darlene
Darlene, 4-night trip
Verified Expedia guest review
10/10 Exceptional
July 14, 2024
It was a really good hotel,convenient to international lay over flights 12-15mins ride to NAIA airport. Plus its a pet friendly hotel my cat love our room.