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Hyatt Centric Playa del Carmen

4.5 star property
Adults-only hotel with 2 outdoor pools, connected to a shopping center, near Quinta Avenida

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Centric Playa del Carmen

Exterior
Premium bedding, minibar, in-room safe, blackout drapes
City view from property
Restaurant
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Airport transfer
  • Pet friendly
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 poolside bars
  • 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Beach sun loungers
  • Valet parking
  • 24-hour room service
Feel at home
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is P7,448
P13,011 total
includes taxes & fees
Jan 3 - January 4, 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

Room, 1 King Bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View (Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View (Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Panoramic, Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 Queen Bed (Downtown House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Thompson)

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 King Bed (Thompson)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • 79 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed, Balcony (Downtown House)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Downtown House)

View from room

Room, 2 Queen Beds, Balcony (Downtown House)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Quinta Avenida, Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 King Bed (Quinta Avenida, Downtown House)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 102 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed (Downtown House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Room, 2 Queen Beds (Downtown House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 King Bed, City View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • 82 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Suite (Coastal Ocean, Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Partial, Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Grand Hyatt Playa Del Carmen Resort

Pool
Spa
Airport transfer
Pet friendly
8.6 out of 10, Excellent, (1003)
The price is P8,792
P13,084 total
includes taxes & fees
Jan 13 - January 14, 2025
Grand Hyatt Playa Del Carmen Resort
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About the neighborhood

Map
5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Porfirio’s - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk
  • ‪Aldea Corazón - ‬1 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬1 min walk
  • ‪Mamba - ‬1 min walk

About this property

Hyatt Centric Playa del Carmen

At Hyatt Centric Playa del Carmen, you can spend time at the beach relaxing in a sun lounger, plus you'll be just steps from Quinta Avenida. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Dining choices include 2 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a rooftop terrace, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Hyatt Centric Playa del Carmen are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 92 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, up to 40 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 15 per night)
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping
  • Beach nearby
  • Kayaking nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 300 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 10 percent
  • Resort fee: USD 37.12 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 to 25 per person
  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one-way, maximum occupancy 6)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 40.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 40 per accommodation, per night

Parking

  • Valet parking costs USD 15 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Thompson Playa Carmen Hotel
Thompson Playa Carmen
Thompson Playa Carmen Hotel Playa del Carmen
Thompson Playa Carmen Playa del Carmen

Frequently asked questions

Does Hyatt Centric Playa del Carmen offer free cancellation for a full refund?
Yes, Hyatt Centric Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Centric Playa del Carmen?
Yes, there are 2 outdoor pools.
Are pets allowed at Hyatt Centric Playa del Carmen?
Yes, dogs are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 40 per accommodation, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Centric Playa del Carmen?
Yes. Valet parking costs USD 15 per night.
Is airport shuttle service offered by Hyatt Centric Playa del Carmen?
Yes, an airport shuttle is available. The charge is USD 110 per vehicle one-way.
What are the check-in and check-out times at Hyatt Centric Playa del Carmen?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Hyatt Centric Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.
What is there to do at Hyatt Centric Playa del Carmen and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 3 bars. Hyatt Centric Playa del Carmen also has a 24-hour fitness center.
Are there restaurants at or near Hyatt Centric Playa del Carmen?
Yes, there are 2 onsite restaurants.
What's the area around Hyatt Centric Playa del Carmen like?
Hyatt Centric Playa del Carmen is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 8 minutes' walk from Mamitas Beach.

Hyatt Centric Playa del Carmen Reviews

Reviews

8.0

Very Good

337 external reviews