5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 1 min walk
Quinta Alegría Shopping Mall - 4 min walk
Mamitas Beach - 4 min walk
Playa del Carmen Main Beach - 4 min walk
Playa del Carmen Maritime Terminal - 18 min walk
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
Airport shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
La Vagabunda - 1 min walk
El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - 1 min walk
Ah Cacao Chocolate Café - 1 min walk
Sonora Grill - Playa del Carmen - 1 min walk
About this property
Senses Quinta Avenida By Artisan Adults Only
Senses Quinta Avenida By Artisan Adults Only features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with spa services. A poolside bar, a snack bar/deli, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
22 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Full breakfast (surcharge) each morning 9:00 AM–noon
Bar/lounge
Poolside bar
Snack bar/deli
What to do
Beach nearby
Free bicycles nearby
Ecotours nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Full-service spa
Massage/treatment rooms
Reception hall
Accessibility
Elevator
Elevator door width (inches): 40
Accessible airport shuttle
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Espresso maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
The onsite spa has massage/treatment rooms and couples treatment room(s).
Dining
Senses Bar - This rooftop bar is located by the pool.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 135 per person
Airport shuttle service is offered for an extra charge of MXN 1233 per person (roundtrip)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
ARTISAN Handmade Collection
ARTISAN Handmade Collection Playa del Carmen
ARTISAN Handmade Hotel Collection
ARTISAN Handmade Hotel Collection Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen
Senses Quinta Avenida Artisan Adults Hotel
Senses Quinta Avenida Artisan Adults Playa del Carmen
Senses Quinta Avenida Artisan Adults
Frequently asked questions
Does Senses Quinta Avenida By Artisan Adults Only offer free cancellation for a full refund?
Yes, Senses Quinta Avenida By Artisan Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Senses Quinta Avenida By Artisan Adults Only?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Senses Quinta Avenida By Artisan Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Senses Quinta Avenida By Artisan Adults Only?
Sorry, there's no onsite parking at Senses Quinta Avenida By Artisan Adults Only.
Is airport shuttle service offered by Senses Quinta Avenida By Artisan Adults Only?
Yes, an airport shuttle is available. The charge is MXN 1233 per person roundtrip.
What are the check-in and check-out times at Senses Quinta Avenida By Artisan Adults Only?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Senses Quinta Avenida By Artisan Adults Only?
No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.
What is there to do at Senses Quinta Avenida By Artisan Adults Only and nearby?
Have fun with nearby activities like cycling and scuba diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Senses Quinta Avenida By Artisan Adults Only also has spa services.
What's the area around Senses Quinta Avenida By Artisan Adults Only like?
Senses Quinta Avenida By Artisan Adults Only is located near Mamitas Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach.
Senses Quinta Avenida By Artisan Adults Only Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
October 11, 2024
Perfect location, unique and prompt service.
Javier
Javier, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 14, 2024
Very nice place very clean and convenient located. Staff are very helpful specially SOFIA was great and always with a smile.
ISMAEL
ISMAEL, 9-night trip
Verified CheapTickets guest review
4/10 Fair
June 27, 2024
When we first arrived our door key didn’t work properly we had to wait about 2 hours to receive a key that would work. The tv remotes never worked had to ask for new batteries and still didn’t work. Paid extra for the “jacuzzi” didn’t even work properly nor did it even heat up
properly
Olivia
Olivia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
June 23, 2024
Julian
Julian, 6-night trip
Verified Travelocity guest review
8/10 Very Good
May 17, 2024
Verified traveler
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 13, 2024
Location
Jennifer
Jennifer, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
April 27, 2024
Good
monica
monica, 3-night trip
Verified Orbitz guest review
6/10 Good
April 23, 2024
Jason
Jason, 2-night trip
Verified Expedia guest review
8/10 Very Good
April 21, 2024
Right in the heart of 5th ave so everything was super convenient. Being right on 5th ave it was noisy but was to be expected. Front desk staff and cleaning staff were excellent. Would definitely stay here again. There were some concerns with the room upon check in but it was addressed right away and no problems after that.
Raymond
Raymond, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
April 17, 2024
Hôtel extrêmement bien situé directement sur la cinquième avenue avec balcon, belle piscine sur le toit, lit très confortable. Bon rapport qualité prix!
Stéphane
Stéphane, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
April 16, 2024
Erica
Erica, 2-night trip
Verified Expedia guest review
6/10 Good
April 5, 2024
Maxwell
Maxwell, 3-night trip
Verified Expedia guest review
10/10 Exceptional
March 24, 2024
Thank you for everything
Sandra
Sandra, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
March 19, 2024
Emilie
Emilie, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
March 7, 2024
The staff was great!! But the building elevator was not working most of our staying the pool bar was under construction
Maria
Maria, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 4, 2024
The staff here was great. Many reviews complained about the noise from the bar downstairs but we didn’t have any issue. There are certain things to expect when staying on fifth avenue and noise comes with that. The property was great and location was perfect.
Bianca
Bianca, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 2, 2024
Great staff !!! And great location !! I felt comfortable there !!
David
David, 3-night trip
Verified Expedia guest review
6/10 Good
February 28, 2024
The rooms are nice, lots of restaurants nearby
Joel
Joel, 4-night family trip
Verified Expedia guest review
8/10 Very Good
February 15, 2024
Good choice
Excellent location. The hotel is beautifully remodeled. Just a bit of noice, being ear plugs. And please leave a notice outside your room so they clean it. Amazing staff. Playa Mamitas is the best, just 5min elaking distance.
Gabriela de
Gabriela de, 2-night trip
Verified Hotels.com guest review
6/10 Good
February 10, 2024
Good Hotel for short stay !!
This hotel was good in general . The location is great, the price was good and it felt very safe. The hotel needs a little bit of a refresh. The vibe was dead. My main concern was the water pressure (or lack thereof). The toiletries were really bad too. The elevator was broken for a day and Monday morning was very noisy with constructions around . Service was ok, straight to the point, front desk people and mostly the overnight guy were very kind. But it sounds very bad when you arrive to a hotel and the first things you heard is we are going to have extra charge if towels are stained and key ( electronic by the way ) are lost. It is not a very welcoming. Overall , it is a good hotel, just need some improvements.
yoel
yoel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
February 1, 2024
Louis M.
Louis M., 8-night trip
Verified Expedia guest review
2/10 Poor
January 28, 2024
-grumpy & rude overnight receptionist that cannot be bothered with any questions. he will talk down to you!
-cold shower water. our entire stay!
-fridge heats instead of cool.
-dirty/old/yellow/raggedy linens & towels.
-nasty tub/dirty tub.
-thin walls & construction early mornings.
-unorganized. asked & was approved for late check out at 1pm. male worker walked into room at 12:15pm while i was showering & wanted to have a full conversation about check out time while i was in the shower. even after being told to get out!
Berenice
Verified Orbitz guest review
6/10 Good
January 22, 2024
Nothing unique, they never delivered the bottle of wine per stay, the outdoor jacuzzi was dirty with a big dirt stain, water came in through the glass door during rainy days, makijg a poddle, the shower handles need to be replaced,nit steady and the water sink splashes water all over, they charged me $14 dollars for a hair dye stain in a white towell that im sure when they do the laundry it would come out..
Disappointed.
Jacqueline
Jacqueline, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
January 20, 2024
Decent place. Bar below is loud til 2 am
Sheldon
Sheldon, 7-night trip with friends
Verified Expedia guest review
6/10 Good
January 20, 2024
Was not happy with the service
Stayed before a was good.
This time was not good service at all an one employee was very very rude