Grand Oasis Tulum Riviera

4.5 star property
Luxury beachfront hotel with spa, near Akumal Beach

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Photo gallery for Grand Oasis Tulum Riviera

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Minibar, in-room safe, iron/ironing board, free WiFi
Private beach, white sand, beach cabanas, beach umbrellas
Reception
3 outdoor pools, free cabanas, pool umbrellas
On the stunning shores of Akumal Beach, Grand Oasis Tulum Riviera - All Inclusive offers an all-encompassing retreat. Indulge in a rejuvenating spa treatment at Kin Ha, unwind with a cocktail at one of the 3 swim-up bars or enjoy a delicious meal at any of the 6 on-site restaurants. Guests appreciate the hotel's attentive staff and numerous amenities like free WiFi and outdoor pools.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Free parking
  • Spa
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • On a private beach
  • 6 restaurants and 3 poolside bars
  • 6 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Children's pool
  • Waterslide

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Terrace
  • Elevator
The current price is P12,114
P14,813 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
Minibar
In-room safe
Iron/ironing board
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
Minibar
In-room safe
Iron/ironing board
  • 35.26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
Minibar
In-room safe
Iron/ironing board
  • 35.26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Room Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed(s)

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

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About the neighborhood

Map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 4 min drive - 3.6 km
  • Akumal Beach - 5 min drive - 4.0 km
  • Dolphinaris Tulum - 7 min drive - 4.9 km
  • Yal-ku Lagoon - 9 min drive - 6.3 km
  • Half Moon Bay - 12 min drive - 5.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 77 min drive
  • Cozumel Intl. Airport (CZM) - 27.3 miles/43.9 km

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Grand Oasis Tulum Riviera

Placing you just a 5-minute drive from Akumal Beach, Grand Oasis Tulum Riviera offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 6 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 swim-up bars, a free kid's club, and a children's pool. Fellow travelers love the helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 195 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps; 1-device limit)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–11:00 AM
  • 6 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Trampoline
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Hiking/biking trails nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • ATM/banking
  • Terrace
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Reception hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 52
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 42-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps and 1-device limit)

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.70 per accommodation, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express
Cashless transactions are available.
Property Registration Number OHN1708307KA

Also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive

Frequently asked questions

Does Grand Oasis Tulum Riviera offer free cancellation for a full refund?

Yes, Grand Oasis Tulum Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Oasis Tulum Riviera?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Oasis Tulum Riviera?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Oasis Tulum Riviera?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Oasis Tulum Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Oasis Tulum Riviera and nearby?

Have fun with nearby activities like hiking and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Oasis Tulum Riviera also has 3 swim-up bars and 3 poolside bars, as well as a private beach.

Are there restaurants at or near Grand Oasis Tulum Riviera?

Yes, there are 6 onsite restaurants.

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Grand Oasis Tulum Riviera Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

I enjoyed the friendly staff. The food was excellent. lots of options. i would like to have the option to parasol. showers could use some TLC. overall i would definitely return to the Grand Oasis Hotel.
John, 7-night trip

10/10 Exceptional

Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Daniel Childs, 5-night trip

8/10 Very good

Food was amazing , the buffet changes everytime, I loved it. The employees were really nice. I appreciated the fact that there were planned activities everyday (from morning till the night). Unfortunately, if you’re looking for a wild night life there, it’s not there because alcohol and activities end at 11pm.
Samendie Nunca, 7-night trip

6/10 Good

The property is outdated but we did have some really bad room and had to pay taxes $65 for sone thing that was not mentioned in the booking then the water pipe broke in the room and got upgraded to better room with ocean view and changed our bracelets access to more restaurants for free and access to the rooftop and infinity pool. That kind of made our stay.
Hristina, 7-night trip

4/10 Fair

The rooms are in terrible condition
Daniel, 6-night trip

10/10 Exceptional

Great stuff ! Good service loved the food and the beach amazing front water view ! I will definitely go back
marjeta, 5-night trip

10/10 Exceptional

Great for the price, little out dated but they are making renovations. Great food and great space for family.
Elizabeth, 2-night trip

10/10 Exceptional

I loved this place!!
Gabino, 3-night trip

8/10 Very good

No entertainment on the property bar closes early not even the lobby bar is open after 11 pm.
Elton, 5-night trip

10/10 Exceptional

Was very nice
Anthony, 1-night trip

10/10 Exceptional

Overall this is a location I would return to.
Mario, 2-night trip

10/10 Exceptional

Very nice tesort.
Angel, 3-night trip

10/10 Exceptional

Grand oasis was amazing, there are some spots that could use some updating but they are such minor inconveniences that won’t even be mentioned. The food at this location is top notch, and the staff are very polite. The room was very clean, we had hot water, a working tv and a flushable toilet. For the price of this hotel, that’s all you should ask for. The beach is amazing and so is the snorkeling. There are a family of raccoons that I have seen mentioned on the other reviews. These guys are so friendly so cute and bother absolutely no one, other than asking for occasional treats. Would definitely recommend and will definitely come back to stay at this resort:
Quinn, 7-night trip

10/10 Exceptional

Great privacy and snorkeling.
Francisco, 1-night trip

10/10 Exceptional

I had a very good time there , the staff was very helpful and kind. I enjoyed the room it was very clean and comfy. The staff came and asked everyday if we needed anything even after room was serviced.. i stayed there 8-20-2024.. i will definitely stay there again .
frank, 3-night trip

6/10 Good

The beach was amazing but the hotel needs updates. The rooms were OK, but they need to be updated and the staff is OK.
Valon, 10-night trip

4/10 Fair

Did not have hot water for most of our stay. Property is weird with a jumbled mix of buildings. Balcony door lock did not work at all. Did not feel safe. We left early because of how bad it was.
Kyle, 2-night trip

10/10 Exceptional

Beautiful beachfront hotel. Amenities are great and the all inclusive restaurants and bars were great too. They have planned activities for the family as well. It is located about 5-10 min drive from an adventure place to visit cenotes. Staff is friendly and helpful, they know their business is customer services.
Stephen, 3-night trip

2/10 Poor

The room had drainage problems and had a very bad smell and I reported it to the lobby and they never did anything and I had to leave the hotel before the date
Oscar, 4-night trip

2/10 Poor

Place is under renovations and construction. Both wiped out trying to walk to the room due to poor lighting and slippery floors. Multiple bruises to start the stay and no staff concerned. No way to exchange money to allow tipping. Extra fees to have drinks in the fridge in the unit. And extra costs to dine for anything you might like - steak, seafood, etc. . Doubt we will be back not would ever recommend to family or friends. Very sad.
Larry James, 6-night trip

10/10 Exceptional

Nice
Highly recommended Best food and aero for the price Unbeatable
francisco, 5-night trip

6/10 Good

They were average
Rheena, 13-night trip

10/10 Exceptional

Marcelo was by far my favorite person there! Amazing human being. Grand oasis tulum had plenty of bars / restaurants to chose from. Food was great, absolutely no complaints.
Easton, 8-night trip

6/10 Good

Our room was dirty. Stained furniture all over and the pools appropriate for small children need immediate renovations.
Jeremiah, 3-night trip

10/10 Exceptional

Wonderful
Tamise, 4-night trip