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Majestic Elegance Costa Mujeres – All Inclusive

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
12 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers

Overview of Majestic Elegance Costa Mujeres – All Inclusive

VIP Access

Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Costa Mujeres beachfront property with 7 restaurants and spa

8.8/10 Fabulous

2,419 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is P 38,918
Price available on 02/07/2023
Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400

Room options

About this area

What's nearby

  • On the beach
  • Playa Mujeres Golf Club - 9 min drive
  • Ultramar Ferry Puerto Juárez - 21 min drive
  • Norte Beach - 94 min drive
  • Cancun Mall - 24 min drive
  • Puerto Cancun Marina Town Center - 24 min drive
  • Plaza Las Americas - 24 min drive
  • Playa Tortugas - 29 min drive
  • Langosta Beach - 31 min drive
  • Tortuga Beach - 32 min drive
  • Cancun Convention Center - 39 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive

About this property

Majestic Elegance Costa Mujeres – All Inclusive

At Majestic Elegance Costa Mujeres – All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Flavors, one of 7 restaurants, offers garden views and serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 6 swim-up bars, a free kid's club, and a poolside bar. The helpful staff and restaurant get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 570 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • 7 restaurants
  • 6 swim-up bars
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Toys

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Evening entertainment
  • Shopping
  • Pool table

Working away

  • 3 meeting rooms
  • Conference center (8123 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Languages

  • Catalan
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Spa

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Dining

Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the fitness facility
  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>This property accepts credit cards and cash.</p><p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.</p><p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.</p>

Also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

Does Majestic Elegance Costa Mujeres – All Inclusive offer free cancellation for a full refund?
Yes, Majestic Elegance Costa Mujeres – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Majestic Elegance Costa Mujeres – All Inclusive?
As of February 6, 2023, prices found for a 1-night stay for 2 adults at Majestic Elegance Costa Mujeres – All Inclusive on February 7, 2023 start from P 38,918, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Majestic Elegance Costa Mujeres – All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 12 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Majestic Elegance Costa Mujeres – All Inclusive?
You can check in from 3:00 PM - 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Majestic Elegance Costa Mujeres – All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Majestic Elegance Costa Mujeres – All Inclusive and nearby?
Onsite recreation at Majestic Elegance Costa Mujeres – All Inclusive includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Majestic Elegance Costa Mujeres – All Inclusive also has 6 swim-up bars, 12 outdoor pools, and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 7 onsite restaurants, featuring beachfront dining, seafood, and garden views. Nearby restaurants include Minino's (9.1 mi), La Catrina (9.1 mi), and Rolandi's (9.1 mi).
Does Majestic Elegance Costa Mujeres – All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Majestic Elegance Costa Mujeres – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Nestor, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful!
The resort was amazing. The adult side had things to do, evening activities, the excuesion staff were pleasant to work with. The butler service was fantastic. It was a great place to relax
sarah, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly Recommend
Loved it! Food was incredible on top of gorgeous pools and beach. The room was clean and very comfortable. The service was out of this world. Went for a long weekend break for my birthday and they made it very special. Highly recommend!
Sarah, 3-night trip
Verified Hotels.com guest review

6/10 Good

Service was disappointing
Diamond, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Food was very good for an all-inclusive, lots of dinner options and no reservations needed, and we had a group of 10. Drinks were pretty good, some in our group prefer the higher end brands, so they were a little disappointed. We really enjoyed our swim up room, although found a scorpion that I quickly dispatched with my flip-flop, the hotel immediately came to spray the area. The breakfast buffet was amazing. Security is TIGHT ... steel entry gates, no one enters or leaves without being checked. A lady in our group left her bag in the entertainment area and the staff turned it in, it was catalogued, and she was able to claim it the next morning. We arranged all day excursions and transfers through the hotel, everything was on-time and safe.
Verified Expedia guest review

10/10 Exceptional

Best resort I’ve stayed. I can’t wait to come back.
Verified Expedia guest review

10/10 Exceptional

Awesome people, would visit again
Verified Expedia guest review

10/10 Exceptional

Everyone was polite and friendly.
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

It was our first time in Mexico and I am so glad we went with the Majestic !!! It was gorgeous the property is very clean , and the beach is perfect!! Will definitely return again !!! We enjoyed our stay here !!!
Verified Expedia guest review