Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

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Beach
Water park
Pool
Water park

Overview of Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

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Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

5.0 star property
Playa del Carmen beachfront hotel with free water park and spa

8.2/10 Very Good

308 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Free children's club
  • Free airport shuttle
  • 24-hour health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & Safety
  • Cleaned with disinfectant
  • Social distancing
  • Follows industry sanitization guidelines

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Maroma Beach - 17 min drive
  • Puerto Morelos Town Square - 12 min drive
  • Tres Rios Ecopark - 17 min drive
  • Grand Coral Golf Riviera Maya - 18 min drive
  • Quinta Avenida - 27 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive
  • Cozumel Intl. Airport (CZM) - 19.6 miles/31.6 km
  • Free airport shuttle

About this property

Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

5-star luxury hotel by the ocean
Consider a stay at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya and take advantage of a free roundtrip airport shuttle, free water park access, and 2 swim-up bars. With amenities like a beachfront location and scuba diving, this hotel is the perfect place to soak up the sun. Indulge in a body scrub, aromatherapy, and a body wrap at NÁAY SPA, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants. Pilates classes and aerobics classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts All Inclusive Riviera Maya also has a free grocery shopping service, a free daily manager's reception, and shopping on site. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and 2 swim-up bars
  • Free self parking
  • Limo/town car service, evening entertainment, and games
  • Multilingual staff, a 24-hour front desk, and ATM/banking services
Room features
All 280 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and laptop-friendly workspaces.
Other amenities include:
  • Changing tables, children's slippers, and children's dinnerware
  • Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
  • 2 bathrooms with rainfall showers and deep soaking tubs
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and childcare services

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

American (Sign language), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's games
  • Changing table

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Scuba diving
  • Evening entertainment
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator

Languages

  • American (Sign language)
  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

NÁAY SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

YACHT CLUB, WORLD CUISINE - Onsite restaurant.
GOOD BURGER™ - Onsite family restaurant. Open daily.
BIKINI BOTTOM BAR™ & GOUR - Onsite theme restaurant. Open daily.
PIAZZA™ - Onsite family restaurant. Open daily.
LE SPATULA – MARKET DININ - Onsite theme restaurant. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Property Registration Number OPERADORA GENTION SA DE CV

Also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya Hotel

Frequently asked questions

Does Nickelodeon Hotels & Resorts All Inclusive Riviera Maya offer free cancellation for a full refund?
Yes, Nickelodeon Hotels & Resorts All Inclusive Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Yes, there's free self parking.
Is airport shuttle service offered by Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya and nearby?
Have fun during the warmer months with activities such as scuba diving. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Nickelodeon Hotels & Resorts All Inclusive Riviera Maya also has 2 swim-up bars, a lazy river, and a 24-hour health club, as well as a sauna and a garden.
Are there restaurants at or near Nickelodeon Hotels & Resorts All Inclusive Riviera Maya?
Yes, there are 6 onsite restaurants. Nearby restaurants include Il'Olivo (3.3 mi), Blue Fish (3.6 mi), and Havana Moon (3.7 mi).
Does Nickelodeon Hotels & Resorts All Inclusive Riviera Maya have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Nickelodeon Hotels & Resorts All Inclusive Riviera Maya have any outdoor private spaces?
Yes, every room features a furnished balcony.

Overall score and ratings

8.2

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

ROBERTO, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time.
Sandra, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

JOSE, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ROBERTO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giselle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El staff muy amigable con los niños , definitivamente una experiencia fabulosa para chicos y grandes. El parque acuático está padrísimo y las habitaciones también 👍
Pablo Antonio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nickelodeon Fun!
Our stay at Nickelodeon Resort was fun, my 2yo niece really enjoyed the character appearances. Food was good for the most part, my favorite was the Mexican party buffet. Service is good, still working out the kinks since they opened not so long ago, there were a few communication issues but they were resolved in a timely manner. Tristan, Abi, and Josselin were very attentive and provided all information required to be able to get the most out of our stay. The entertainment team is great, I would like to recognize Gaby, Irving and Zeus, they were always paying attention to my niece and organizing fun activities for her and other kids. The rooms are comfortable and spacious. Overall we had a fun and pleasant stay!
Lourdes, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great all inclusive for the Family!
Amazing place for the family and the staff are very friendly and accommodating! Our boys are excited to try and come back again!
Timothy, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place for children and adults… everything perfect.
Monica, 3-night family trip
Verified Expedia guest review