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Iberostar Paraiso Beach All Inclusive

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Beach
Beach
Beach
Outdoor pool

Overview of Iberostar Paraiso Beach All Inclusive

UNESCO Sustainable Travel Pledge

Iberostar Paraiso Beach All Inclusive

4.5 star property
Upscale beachfront property with golf course, near Maroma Beach

8.2/10 Very Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Health club
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Maroma Beach - 1 min walk
  • Tres Rios Ecopark - 10 min drive
  • Grand Coral Golf Riviera Maya - 13 min drive
  • Quinta Avenida - 17 min drive
  • Mamitas Beach - 32 min drive
  • Playa del Carmen Main Beach - 28 min drive
  • Playa del Carmen Maritime Terminal - 32 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive
  • Cozumel Intl. Airport (CZM) - 17.6 miles/28.3 km
Map

About this property

Iberostar Paraiso Beach All Inclusive

At Iberostar Paraiso Beach All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be just steps from Maroma Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Dining choices include 7 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a golf course, a nightclub, and a free kid's club. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 424 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 4 coffee shops
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Water dispenser

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Bicycle tour information
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • 18 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Shopping mall on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Nightclub
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Video-game console
  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Spa

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness
Write a review

6/10 Good

Carlos, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good price for all inclusive
We enjoyed the stay and it was a good price for all-inclusive. There are several dinner restaurants choices, but we could only pick 1 night to make a reservation; all of the other nights we ate at the buffet—which has good food. If you want a towel you have to get it before 6pm and pools close at 7pm and it is recommended not to go into the ocean later either, but you can get some great sunset pictures and the water is nice for swimming at the beach. The hotel is eco-friendly and surrounded by vegetation so I would recommend bringing mosquito repellant if you are prone to getting mosquito bites—apply liberally before going to eat since all/most restaurants are open air. There are Balinese beds to rent poolside for a decent price. If you need any essentials and plan on souvenir shopping, I recommend getting a taxi to Playa del Carmen; we got a lot of good stuff and even with taxi fee it was cheaper than shopping in hotel shop.
Flamingos from the patio
Peacock at the door
Dessert and fruit selection
Hotel room buildings
Amanda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful experience. The area was very clean and the staff were very friendly.
Kristi, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip with friends
Verified Hotels.com guest review

6/10 Good

Alejandro, 3-night trip
Verified Hotels.com guest review

6/10 Good

Kristi, 7-night family trip
Verified Hotels.com guest review

6/10 Good

not for foodies
I have been to several properties in/around PDC and Cozumel for 12+ years. Sometimes you see reviews of people that LOVE properties with very little comparision, I do have many properties and you can see reviews under this account This place overall is great for the pool and the activities in the pool. The food makes this review at the average level. The pool is massive and has quiet areas and the central area is where the action is. The pool staff makes this hotel a great area. The chairs have shade and sun, and other areas have little gazebos. Very nice. The food was trash. For starters from 21-25 May, there were no mangos at the buffet. There was only 1 cappachino machine working in the buffet area. The ham on the bone for breakfast was very good. Overall the resort had normal breakfast food. We chose 2 restaurants for reservation during our stay. The Asian and the steakhouse The asian was a hibachi style dinner. The sushi was not good. The rest of the other courses was good. The steakhouse was not good. The ceasar salad was not good. The vegetable dumplings were good, and the filet was not good. Pretty disappointed. I must say the best food I had during my time here was the taco place in the shopping center. Loved this place. There is also a legit coffee shop and crepe place here. This is also where the disco and spa were located. We did get a couple massage on the beach, and it included a voucher for the spa. This was a great deal. We enjoyed the spa for a few hou
4-night trip
Verified Hotels.com guest review

6/10 Good

Was expecting much better!
My bathtub looked old and unclean. My room card stopped working twice! Total inconvenience when travelling with 2 toddlers.
Rizwan, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

We were group of 4 different rooms and 1 being a presidential suite. I would say the rooms are dated compared to other resorts in the area. Also, I wish they make the pool area and pool bar open longer since part of it closes at 5pm and 6pm. Amazing entertainment at the concert hall every night!
Andrew, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great resort!
Rita Anne, 7-night romance trip
Verified Expedia guest review