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Room options

View all photos for Junior Suite, Poolside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

  • 36 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 38 sq m
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last Room Available, Single

Flat-screen TV, video-game console, pay movies

Last Room Available, Single

  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last Room Available

Flat-screen TV, video-game console, pay movies

Last Room Available

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 36 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 4 coffee shops
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • 18 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Shopping mall on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Nightclub
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Video-game console
  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Oksana, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente atención y servicio. La comida super rica y la playa y las instalaciones excelentes!
Joanth, 3-night family trip
Verified Expedia guest review

2/10 Poor

The majority of staff members were almost always disgruntled. It was almost as if I had to ask for a favor just to receive service that I paid for!
Lizette, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

we are the second time in this hotel. All liked it. the service is excellent. purity. the algae spoiled the impression a bit, but this is not the fault of the hotel
Elena, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful
Verified Expedia guest review

2/10 Poor

Nunila, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Iberostar Paraíso never disappoints!!! Always a great experience!!
Michelle, 4-night family trip
Verified Expedia guest review

2/10 Poor

Unfriendly staff all over the place. The staff literally think their customers are idiots. Food is ok but the service in the restaurants is pretty bad. The beach is full of seaweed, like tons of it. They don't clean the beach. If you are looking for good beach this is not the place. We love Iberostar and have been to several resorts including in Cancun but in this hotel / resort they have dropped the ball completely. Everyone working there should be fired and should hire better personal.
Valentin, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Marlin Jermaine, 4-night trip
Verified Expedia guest review

6/10 Good

The resort was very beautiful. But the food wasn’t the greatest, and the golf carts didn’t go around enough to be picked up to move around the property. And barely any A/C in the rooms. It was unbearably Hot
Carina, 5-night trip
Verified Expedia guest review