Mérida International Airport (MID) - 145 min drive
Restaurants
Portcha - 3 min walk
Maya Adventure - 11 min drive
About this property
Hotel Cenote Secreto Maya
Enjoy your visit to Valladolid with a stay at Hotel Cenote Secreto Maya. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with deep-tissue massages or reflexology. Other features include an outdoor pool, a poolside bar, and a bar/lounge.
Languages
English, Spanish
At a glance
Hotel size
3 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free uncovered onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Barbecue grills
What to do
Ecotours
Ziplining
Shopping
Services
Concierge services
Dry cleaning/laundry services
Luggage storage
Virtual front desk
Facilities
Picnic area
An outdoor pool
Designer stores on site
Full-service spa
Outdoor entertainment area
Outdoor furniture
Room amenities
Sleep well
Bed sheets provided
What to enjoy
Patio
Yard
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chawiik Spa. Services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of MXN 400 (subject to availability)
Pets
Pets are allowed for an extra charge of MXN 500 per accommodation, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Cenote Secreto Maya Valladolid
Hotel Cenote Secreto Maya Hotel
Hotel Cenote Secreto Maya Valladolid
Hotel Cenote Secreto Maya Hotel Valladolid
Frequently asked questions
Does Hotel Cenote Secreto Maya offer free cancellation for a full refund?
Yes, Hotel Cenote Secreto Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cenote Secreto Maya?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Cenote Secreto Maya?
Yes, cats and dogs are welcome. There's a charge of MXN 500 per accommodation, per stay.
Is parking offered on site at Hotel Cenote Secreto Maya?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Cenote Secreto Maya?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of MXN 400 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Cenote Secreto Maya and nearby?
Have fun during the warmer months with activities such as ziplining. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Cenote Secreto Maya also has spa services and a picnic area.
Are there restaurants at or near Hotel Cenote Secreto Maya?
Yes, there's an onsite restaurant.
Does Hotel Cenote Secreto Maya have any outdoor private spaces?
Yes, every room features a patio and a yard.
What's the area around Hotel Cenote Secreto Maya like?
Hotel Cenote Secreto Maya is located on the waterfront.
Popular attractions include Cenote Suytun, which is 19 minutes away by car.
Hotel Cenote Secreto Maya Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
December 30, 2023
Check on Google map the location…
We did not find the place. We ended up in the middle of a village with no coverage.
People were not very welcoming . We decided to go back to Valladolid. Check on Google map first to have a look to the neighborhood.