Cala de Mar Resort & Spa Ixtapa

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Beach
Beach
Beach
Outdoor pool

Overview of Cala de Mar Resort & Spa Ixtapa

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Cala de Mar Resort & Spa Ixtapa

5.0 star property
Luxury hotel with spa, near Ixtapa Island

9.6/10 Exceptional

407 verified Hotels.com guest reviews

Guests rated location

  • Quiet86 positive mentions
  • Safe65 positive mentions
  • Dining options20 positive mentions
  • Transportation15 positive mentions
  • Walkable15 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is P18,273
Price available on 27/07/2022
Map
Paseo Punta Ixtapa S/N Zona Hotelera II, Ixtapa, GRO, 40880
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk
  • Ixtapa Island - 18 min walk
  • Varadero Beach - 32 min walk
  • Playa Azul Grand - 10 min drive
  • Quieta Beach - 9 min drive
  • Cocodrilario - 4 min drive
  • Linda Beach - 4 min drive
  • Coral Beach - 12 min drive
  • Marina Ixtapa - 7 min drive
  • El Palmar Beach - 7 min drive
  • Vista Hermosa Beach - 18 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 33 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Cala de Mar Resort & Spa Ixtapa

Placing you 0.9 mi (1.5 km) from Ixtapa Island and 1.7 mi (2.7 km) from Varadero Beach, Cala de Mar Resort & Spa Ixtapa offers an airport shuttle (available 24 hours) for USD 180 per vehicle. You can visit the spa to be pampered with massages, body wraps, or mani/pedis, and Las Rocas, one of 3 restaurants, serves breakfast and lunch. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 8:00 AM - 6:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are required to contact the property to make check-in arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 15 lbs)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle within 19 kilometers*
  • Beach shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Yoga classes
  • Personal watercraft (motorized)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (982 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Free bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • 2 outdoor pools
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Doorbell and phone notification

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private plunge pool
  • Lanai

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Capricho Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Las Rocas - This poolside restaurant serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Seafood Market - Overlooking the ocean, this restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Amares - Overlooking the ocean, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Cala de Mar Resort & Spa Ixtapa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 10 percent of room rate
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Fitness/yoga classes
    • Internet access (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Valet parking
    • Lending library access
    • Housekeeping

Optional extras

  • Full breakfast is offered for an extra charge of USD 30 for adults and USD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 180 per vehicle (roundtrip)
  • Area shuttle and beach shuttle service is offered for an extra charge
  • Air conditioning is available for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 98.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 60 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Capella Ixtapa
Capella Ixtapa Resort
Capella Resort
Capella Resort Ixtapa
Ixtapa Capella
Ixtapa Resort
Resort Ixtapa
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Hotel Zihuatanejo
Capella Ixtapa Zihuatanejo
Cala Mar Resort Ixtapa
Cala Mar Resort
Cala Mar Ixtapa
Cala Mar & Spa Ixtapa Ixtapa
Cala de Mar Resort Spa Ixtapa
Cala de Mar Resort & Spa Ixtapa Hotel
Cala de Mar Resort & Spa Ixtapa Ixtapa
Cala de Mar Resort & Spa Ixtapa Hotel Ixtapa

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Un gran servicio
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rene, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is great maintain. Property is really nice and the view is espectacular. The staff is very friendly and helpful. We really enjoyed our stay.
Sandra K., 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This is what Four Seasons should be like. Great service and great food. What a wonderful place to get away from the world.
Van, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Thomas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Water pressure in bathroom shower only negative. All else great!
james r., 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall good but wedding party booked took up space by the pool, noisy and rude guests, and we had to give up our time for one day at the pool to accommodate the wedding. Music playing all night either by the pool or in the wedding party rooms. I don’t think this resort is set up for weddings they don’t have the space so it gets done at the expense of the other guests.
Pamela, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great experience at Cala de de Mar, the staff was always helpful and the place is amazing.
Mario, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Natan, 5-night trip
Verified Expedia guest review