2/10 Poor
September 19, 2024
Do not stay here. WARNING
Leak in my room. Went I came back at night my clean clothes were wet because a leak in the ceiling. Beds were not made, no toilet paper. No hot water because power went off. No refund was offered at least for the night of all those incidents. No empathy from the staff as I explained what was going on. At 11pm I had to switch rooms. There is no carts to carry your luggage and no help. Remote control in both rooms kept acting up and twice I had to have someone go check it out.
Expedia gave me a small credit because the hotel did not offered anything.
It is very loud at nights.
Patricia
Patricia, 5-night family trip
Verified Expedia guest review