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Grand Palladium Kantenah Resort & Spa All Inclusive

4.0 star property
Kantenah beachfront property with 14 restaurants and spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

View from property
Private beach, white sand, sun loungers, beach umbrellas
14 restaurants, Mexican cuisine
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • 14 restaurants and 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools and 5 spa tubs
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
The price is P24,905
P30,135 total
includes taxes & fees
Jan 5 - January 6, 2025

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Deluxe Garden View

Minibar, in-room safe, desk, blackout drapes

Deluxe Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Rainfall showerhead
Shower/tub combination
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Triple Garden View

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Balcony view

Family Selection Junior Suite Rooftop with Private Pool

Highlights

Furnished balcony
Private pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Sigle use Garden View

Minibar, in-room safe, desk, blackout drapes

Deluxe Sigle use Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Blackout drapes/curtains
Rainfall showerhead
  • 36.9 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Suite Beachside

Minibar, in-room safe, desk, blackout drapes

Family Selection Suite Beachside

Highlights

Furnished balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Sofa bed - double
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim-up

Balcony view

Family Selection Junior Suite Swim-up

Highlights

Furnished balcony
Private pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Family Selection Junior Suite Garden View

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe With View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe With View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe With View

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout drapes

Room Deluxe With View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium With Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury With Pool View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium With Pool View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Premium With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Premium With Pool View

  • Sleeps 3
  • 2 Double Beds

Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Double Beds

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8.2 out of 10, Very Good, (579)
The price is P20,921
P25,315 total
includes taxes & fees
Jan 11 - January 12, 2025
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About the neighborhood

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 7 min drive - 7.9 km
  • Akumal Beach - 10 min drive - 11.1 km
  • Yal-ku Lagoon - 14 min drive - 13.2 km
  • Half Moon Bay - 16 min drive - 12.2 km
  • Xel-Há Park - 17 min drive - 20.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving Mexican cuisine, La Adelita is one of 14 restaurants and 2 swim-up bars. A beach bar, a fitness center, and a sauna are other highlights at this all-inclusive property. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 252 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 14 restaurants
  • 2 swim-up bars
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 11 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 6 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 5 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita - This steakhouse specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
El Dorado - Onsite steakhouse. Guests can enjoy drinks at the bar. Open daily.
Sumptuori - This sushi bar specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
La Lola - This restaurant specializes in Spanish cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facility access costs USD 35 per person, per day. Facilities include a sauna and a spa tub.
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.

Also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium Kantenah Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Palladium Kantenah Resort & Spa All Inclusive?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Grand Palladium Kantenah Resort & Spa All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Palladium Kantenah Resort & Spa All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Palladium Kantenah Resort & Spa All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Grand Palladium Kantenah Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 spa tubs. Grand Palladium Kantenah Resort & Spa All Inclusive also has 2 swim-up bars, 6 outdoor pools, and a private beach, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Grand Palladium Kantenah Resort & Spa All Inclusive?
Yes, there are 14 onsite restaurants, featuring Mexican cuisine.
Does Grand Palladium Kantenah Resort & Spa All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Grand Palladium Kantenah Resort & Spa All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good foods , drinks and nice place to relax.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vegsady, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Proffesional staff
Keitel Cruz, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

This was my first time in a resort In Mexico and i loved it. I Will definitely stay here again, I stayed at the swim up room and that room was right outside the beach. I recommend this place
Maritza, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The roof top suite with plunge pool was amazing
robert, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Veronica, 4-night family trip
Verified Expedia guest review

2/10 Poor

Things were fine until we had to leave 4 days early because my baby got terribly sick there. After speaking with some staff, it seems that this is extremely common that babies get terrible fevers, bacterial and viral infections and have to leave early. We had to spend extra money to fly home early, spend 2 days in the hospital and extra for taxi service to the airport, on top of thousands in hospital bills. The resort did not care. They don't properly sanitize child play areas, so do not take your kids there. The food at the resort is mediocre at best. We had one decent meal, several okay meals and several really bad meals. The Brazilian steakhouse is a total joke. The pools and beach are good and many staff members, including butlers Yari and Luis, were fantastic and underappreciated. I am terribly disappointed by our trip, this resort and their lack of care for our situation. Neither the resort or Expedia have done anything to try to help us recoup any of our losses here.
Daniel, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Evans, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Na
Wymon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I had a really good time at this resort. I didn't do very much but it was just such a nice stay, very relaxing and much needed. The staff was super friendly and really made the experience that much better. There were so many restaurants, I recommend you try the japonese restaurant, it was amazing and the servers were so nice! Definitely will come back again !! Thank you
Jessica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Loved everything
Cytionna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Angel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lilit, 6-night trip
Verified Expedia guest review

2/10 Poor

This has been the worst hotel experience I have ever had. Due to issues with my wife’s visa to Mexico, we had to postpone the trip by one day. This was done the day before check-in, and the airline was very accommodating, postponing our trip both on the way in and on the way back. The moment I found out that I had to postpone the trip, I contacted Orbitz, and their recommendation was to speak directly with the hotel. Orbitz, my personal assistant, and I tried several times to contact the hotel through phone, email, and online text message, but none of us were able to do so. The worst part was that even when we contacted the hotel’s answering service in the U.S., they attempted to connect us to the hotel, but no one would pick up, and the call just dropped. This happened several times. When I finally checked in at the hotel, I explained the whole situation and requested to speak with the manager. I spent a total of 3 days at the hotel (supposed to be 4 days) and only less than 24 hours before my check-out did management finally contact me. This was the night before my check-out. The next morning, I arranged to speak with the manager and explained the whole situation to the supposed manager's assistant, Humberto. When he arrived, he claimed they never received any contact from us, and his best offer was for me to pay $400 for an additional night. He stated that if I could prove that I had contacted them, he might be able to do something better. The most upsetting part was tha
Alexandre, 4-night family trip
Verified Orbitz guest review

6/10 Good

The butler service for building 50 are the best in class. Christian, Guillermo and Francisco have excellent customer service skills and their supervisor Maria is a superb leader.
Marcos, 2-night family trip
Verified Expedia guest review

6/10 Good

Paul, 1-night trip
Verified Travelocity guest review

8/10 Very Good

The butler service at family selection was phenomenal Christian Guillermo Francisco Made everything easy for me. It’s a shame that some bars do not have the premium drinks. Also the a la carte restaurants lack variety. The quality of the food is below average.
Marcos, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Property is quite impressive, though they are doing construction in a different location from where I’m staying I would highly recommend this place for Vacation.
edwin, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Solange, 3-night trip
Verified Expedia guest review

10/10 Exceptional

😍
ROSA, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing property! Great deals with excellent service from all staff. The wild life was also beautiful but a bit much with the outside dining. La hacienda was the best buffet and room service was the BEST food we had. Beautiful room and views I’d stay here again!
Naija, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a great time ! Can’t wait to be back !
Andre Gutierrez, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Property itself was very nice and was very kid friendly. The Family Selection area was nice. Food was a 6-7 out of 10 but in line with expectations of an all inclusive resort. Beach was clean and mostly private with only a few people approaching to try to sell things.
Mark, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Kamil, 4-night trip
Verified Expedia guest review