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Hotel NYX Cancun - Near La Isla Shopping Mall

3.5 star property
Beachfront hotel with outdoor pool, near La Isla Shopping Mall

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel NYX Cancun - Near La Isla Shopping Mall

Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
On the beach, white sand, beach cabanas, sun loungers
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Spa
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Outdoor pool
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is P37,559
P45,663 total
includes taxes & fees
Jan 31 - Feb 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 25.0 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Master Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3

View all photos for Suite (Sunset)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Hotel NYX Cancun All Inclusive

Pool
Free breakfast
Spa
Free parking
8.6 out of 10, Excellent, 1,142 reviews
The price is P46,203
P56,173 total
includes taxes & fees
Jan 31 - Feb 1
Hotel NYX Cancun All Inclusive
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About the neighborhood

Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Forum Beach - 3 min drive
  • Chac Mool Beach - 5 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

At Hotel NYX Cancun - Near La Isla Shopping Mall, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute walk of La Isla Shopping Mall. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and body scrubs, and the outdoor pool provides fun for everyone. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 196 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Table tennis

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Spa services
  • Steam room
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Deck - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

Fees & policies

Refundable deposits

  • Deposit: MXN 3000 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun

Frequently asked questions

Does Hotel NYX Cancun - Near La Isla Shopping Mall offer free cancellation for a full refund?
Yes, Hotel NYX Cancun - Near La Isla Shopping Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, there's an outdoor pool.
Are pets allowed at Hotel NYX Cancun - Near La Isla Shopping Mall?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel NYX Cancun - Near La Isla Shopping Mall?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel NYX Cancun - Near La Isla Shopping Mall?
No, this hotel doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
What is there to do at Hotel NYX Cancun - Near La Isla Shopping Mall and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a steam room. Hotel NYX Cancun - Near La Isla Shopping Mall also has beach cabanas and spa services.
Are there restaurants at or near Hotel NYX Cancun - Near La Isla Shopping Mall?
Yes, there are 4 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.
What's the area around Hotel NYX Cancun - Near La Isla Shopping Mall like?
Hotel NYX Cancun - Near La Isla Shopping Mall is a short 8-minute walk from La Isla Shopping Mall and 19 minutes' walk from Hotel Zone Beaches.

Hotel NYX Cancun - Near La Isla Shopping Mall Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Mounika, 4-night trip
Verified Hotels.com guest review

6/10 Good

Taiki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
I had a great experience staying in this hotel. From the sunrise, the staff started cleaning the beach, sanitizing the chairs and cleaning the pool. Also, the breakfast was great with a lot of choices. The restaurant food was also great. The staff were nice and kind (could be better, I will give them a 4star). Just a heads up, If you forget tipping they will not be kind😁.
Vahid, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel for the price
The hotel was very nice, we got an upgrade, we also got a nice champagne for our anniversary. Live salsa music was entertaining, pool had entertainment.
Vinod, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Clean, good service. Received an upgrade for no apparent reason except we stayed off season so not crowded. I would recommend.
Dianne, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Great food great pool
dwight, 2-night family trip
Verified Expedia guest review

6/10 Good

It was a beautiful property but the pool is so small and I could not enjoy as they were always throwing volleyballs around. Breakfast isn’t til 7 which meant I went without on flight day! Zero sympathy for someone who just had surgery…would not expedite my check in by even a second. Would not let me take breakfast to my room. Lady at check in had an attitude
Helen, 2-night trip
Verified Expedia guest review

6/10 Good

Constant loud music around pool that penetrated our room
Gregory, 2-night romance trip
Verified Expedia guest review

6/10 Good

They have limited dining
Ramon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome experience with the hotel staff and management. Room was tidy and clean with room service every morning.
Rahimah, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Henok, 7-night trip
Verified Expedia guest review

2/10 Poor

Terrible experience here. Rude staff and very low quality rooms. Would not come back again.
Artin, 7-night family trip
Verified Expedia guest review

8/10 Very Good

ruido en las noches por la musica en la piscina y en el loby
Jose, 5-night trip
Verified Expedia guest review

8/10 Very Good

The views of the beach and ocean are gorgeous! We were very happy with the service/staff and the amenities at the facility. The music at night was fairly loud, especially for rooms near the pool. It would usually quiet down around 9:30-10pm. There was also some construction going on over a few days in the lobby that removed bar/pool table, but otherwise the overall experience was great!!
Brooke, 3-night family trip
Verified Expedia guest review

6/10 Good

Overall, our stay was quite pleasant. The hotel is located near the La Isla mall so it's a quick walk to many restaurants and activities. However, the beds are quite small. We got a queen bed which really turned out to be a double. There are no elevators as far as I saw. The beach area does need some upkeeping but overall it's kept clean. Reception staff depending on who you get can be rude. Breakfast had very little vegan or vegetarian options. It's just beans and plantains fried everyday. Nothing major. Live music every night and it is very loud. AC in room works but not sure you can really adjust the temperature. We did not get all inclusive. It's 3000 pesos per day if get it separately. We did not. Any additional stay will cost 400 USD per night. Literally no consideration given if you want to extend you stay. Convenience shop is excellently stocked but prices are quite high. However, the hotel staff (except for few receptionist) was very friendly. They truly deserve merit.
Kuldeepkumar, 9-night romance trip
Verified Expedia guest review

2/10 Poor

Claudia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Esteban, 7-night trip
Verified Expedia guest review

8/10 Very Good

Overall, amazing staff and location. Very easy to book transportation and it’s a very nice area near a mall. We only had one issue with the hotel since two staff members assured us a free dinner in their downstairs restaurant only for them to tell us last minute that it was not “valid”. This hotel definitely needs to have better communication because this definitely seemed intentional to in a way trap us to eat there. Our server Hugo was extremely kind and made this entire situation so much better. So please be aware of this before booking
Julissa, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Gorgeous beach great staff. Very clean comfortable rooms.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nyashia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is right where the restaurants and shopping mall is located. Staff is very friendly and felt very safe!
Elizabeth, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was incredible
Mary, 1-night romance trip
Verified Expedia guest review

4/10 Fair

When booking my trip, I always select the all inclusive filter. Hotel nyx near isla seems like the rest in price and offers. When checking in however, I was told I only selected breakfast. How is an all inclusive hotel all of a sudden NOT all inclusive. After arguing with the hotel and Expedia neither one was able to help out. The cost of 3798 for a week for three people did not cover all inclusive meals and drinks. I had to pay additional 1800 dollars for all inclusive. Can’t say where the glitch is, but if you’re booking all inclusive stay away from Hotel NYX near isla shopping mall.
Jaime, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was great except for the weeds on the beach.
Elizabeth, 14-night romance trip
Verified Expedia guest review

8/10 Very Good

.
Richard, 2-night trip
Verified Expedia guest review