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Auténtico Vertical Playa del Carmen

2.5 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach

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Auténtico Vertical Playa del Carmen

Photo gallery for Auténtico Vertical Playa del Carmen

Lobby sitting area
Outdoor pool, sun loungers
Front of property
Premium bedding, down comforters, minibar, in-room safe
42-inch TV with digital channels, streaming services

Overview of Auténtico Vertical Playa del Carmen

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
Avenida 10 #16 entre Calle 38, y Calle 40 Norte, Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Picnic area
Feel at home
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator

Room options

View all photos for Romantic Room

View from room

Romantic Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, minibar, in-room safe

Premium Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 6 min walk
  • Quinta Avenida - 8 min walk
  • Playa del Carmen Maritime Terminal - 25 min walk
  • Mamitas Beach - 4 min drive
  • Central Square - 2 min drive
  • Playacar Golf Club - 6 min drive
  • Gran Coyote Golf - 5 min drive
  • El Camaleón Mayakoba Golf Course - 9 min drive
  • Xplor Theme Park - 11 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km

Restaurants

  • Las Hijas de la Tostada - 2 min walk
  • Mariskinky - 1 min walk
  • Panificacion Castillo - 1 min walk
  • La Brioche de Playa - 2 min walk
  • Pescaderia y Cockteleria el Pirata - 2 min walk
Map

About this property

Auténtico Vertical Playa del Carmen

Auténtico Vertical Playa del Carmen features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Also, Xcaret Eco Theme Park and Xplor Theme Park are within a short drive.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

What to do

  • Scooter/moped rentals

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Fees & policies

Refundable deposits

  • Deposit: MXN 1500 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: MXN 60 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number VS220427BS0

Also known as

Autentico Vertical Del Carmen
Auténtico Vertical Playa del Carmen Hotel
Auténtico Vertical Playa del Carmen Playa del Carmen
Auténtico Vertical Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Auténtico Vertical Playa del Carmen offer free cancellation for a full refund?
Yes, Auténtico Vertical Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Auténtico Vertical Playa del Carmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Auténtico Vertical Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Auténtico Vertical Playa del Carmen?
Sorry, pets aren't allowed.
Is parking offered on site at Auténtico Vertical Playa del Carmen?
Sorry, there's no onsite parking at Auténtico Vertical Playa del Carmen.
What are the check-in and check-out times at Auténtico Vertical Playa del Carmen?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Auténtico Vertical Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.
What is there to do at Auténtico Vertical Playa del Carmen and nearby?
Auténtico Vertical Playa del Carmen has an outdoor pool and a picnic area.
What's the area around Auténtico Vertical Playa del Carmen like?
Auténtico Vertical Playa del Carmen is a short 6-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Quinta Avenida.

Reviews

9.0

Superb

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Roselyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best choice in this side of Cancun.
I chose this hotel after being subjected to the worst hotel on this site - the silver sands boutique hotel. The difference was night & day. Hotel was amazingly clean and had fresh aromas thru out the day. I would not hesitate to stay here again. Excellent location as well.
MILAGROS, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Increíble experience nice hotel
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We were so pleasantly surprised by this hotel! Not only was the staff super accommodating but our suite was absolutely incredible!! The rainfall showerhead was to die for, and the bed was very comfy. They have a chrome cast in the room, so it’s very easy to watch whatever you want if you opt for a night in. The walkable restaurants were delicious, and there was a street taco shop right around the corner that stayed open til 3/4 AM. When we return to Playa, we will certainly stay here again!
Susannah Corrington, 4-night romance trip
Verified Orbitz guest review

8/10 Very Good

CARLOS, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael Albert Joseph, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely Time in PDC
This was a perfect getaway! The property was close to everything and the staff was professional specially Michael at the front desk! We will stay here again!
Roanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Autentico Vertical
This is very well designed Hotel it has everithing in Miniature. And Service is Exelent. The housekeepers are superb.. Make you feel right at home. Will dwfinatly stay again. Thank you all for the service.
Saul, 8-night trip
Verified Hotels.com guest review

4/10 Fair

Verified Expedia guest review

10/10 Exceptional

It was perfect for our needs. Felt completely safe as mother and daughter travelling alone. Great location. Staff was lovely. Reasoable price.
3-night family trip
Verified Hotels.com guest review