Pros:
-really nice, calm decor in the hotel and rooms, perfect vibe aesthetically
-powerful shower
-spacious bathroom
-hotel is a nice space and atmosphere generally
-staff at the desk are very kind and welcoming
-bottle of water in the fridge
-smart tv
-location was good, right next to train/tube station and also cheap to get taxis to other parts of the city
-soundproofing from outside street noise was amazing (just not inside, see below)
Cons:
- i read reviews saying the rooms near the lift can be noisy so I emailed a week before asking to be put in a room away from the lifts or any busy/noisy areas. i was put in a room closest to the lifts! it is noisy, the walls are like paper and you can hear the maids vacuum, people talking waiting for the lift, the lift going up and down and pinging, the plumbing and doors slamming in other people’s rooms. it sounds like they’re in the room with you! the family next door to us were running around shouting and shrieking (kids playing loudly) at all hours of the night, which of course isn’t the hotels fault, but the soundproofing between rooms should be a lot better. it affected our sleep the first night.
-bed and pillows were a bit firm
-the sheets/duvet thing were annoying as it’s a sheet, then a flat duvet in the middle then another sheet but the flat duvet isn’t inside a cover so it comes loose. i’m hoping it is washed after every use(?) as otherwise that’s not very hygienic
FYI if the soundproofing was better, i’d stay again