Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Luxury hotel with 3 restaurants, near Plaza de España - Princesa
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Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Overview of Palacio de los Duques Gran Meliá - The Leading Hotels of the World
9.6
Exceptional
Property highlights
- Spa
- Pool
- Free WiFi
- Parking available
- Gym
- Laundry facilities
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
Main amenities
- Daily housekeeping
- 3 restaurants and 2 bars/lounges
- Full-service spa
- Rooftop terrace
- Breakfast available
- Health club
- Steam room
- Valet parking
- Seasonal outdoor pool
- Pool bar
- 24-hour room service
- Coffee shop/cafe
For families
- Free cribs/infant beds
- Babysitting (surcharge)
- Connecting/adjoining rooms available
- Premium TV channels
- Garden
- Terrace
Room options
View all photos for One Bedroom Master Suite Red Level
One Bedroom Master Suite Red Level
View all photos for Penthouse Suite Red Level
Penthouse Suite Red Level
View all photos for Presidential Penthouse Suite Red Level
Presidential Penthouse Suite Red Level
View all photos for The Royal Suite
The Royal Suite
View all photos for Supreme Room
Supreme Room
View all photos for Red Level, Junior Suite, Terrace
Red Level, Junior Suite, Terrace
View all photos for Classic Room
Classic Room
View all photos for Deluxe Room (Red Level 2 adults+ 2 children)
Deluxe Room (Red Level 2 adults+ 2 children)
View all photos for Premium Room
Premium Room
View all photos for Family Room
Family Room
View all photos for Red Level, Deluxe Room
Red Level, Deluxe Room
View all photos for Red Level, Junior Suite
Red Level, Junior Suite
View all photos for Red Level, Suite, 1 Bedroom
Red Level, Suite, 1 Bedroom
About this area
What's nearby
- In Madrid Centro
- Gran Via Street - 3 min walk
- Royal Palace of Madrid - 6 min walk
- Plaza Mayor - 8 min walk
- Puerta del Sol - 10 min walk
- Plaza de Santa Ana - 14 min walk
- Prado Museum - 23 min walk
- El Retiro Park - 41 min walk
- WiZink Center - 43 min walk
- Plaza de España - Princesa - 1 min drive
- Lope de Vega Theatre - 1 min drive
Getting around
Restaurants
- Tierra Burrito Bar - 2 min walk
- Beer Station - 2 min walk
- Tap Room Opera - 2 min walk
- El Rey de los Tacos - 1 min walk
- Tim Hortons - 2 min walk
About this property
Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Languages
Arabic, Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Measures to reduce infection (Spain)
Follows standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 180 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in time from 3:00 PM - anytime
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- Front desk staff will greet guests on arrival
- For more details, please contact the property using the information on the booking confirmation
- This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Onsite valet parking (EUR 35 per day)
- Electric vehicle charging point on site
- Offsite parking nearby (EUR 35 per night)
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
- 3 restaurants
- 2 bars/lounges
- Poolside bar
- Coffee shop
- 24-hour room service
- Snack bar/deli
Traveling with children
- Babysitting (surcharge)
Working away
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bicycle rentals
- Pool loungers
- Pool umbrellas
Facilities
- 2 buildings/towers
- Built in 1851
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Library
- Fireplace in lobby
- 24-hour fitness center
- Seasonal outdoor pool
- Full-service spa
- Massage/treatment rooms
- Steam room
Accessibility
- Braille/raised signage
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible path to elevator
Room amenities
Be entertained
- 49-inch LED TV
- Premium satellite channels
- Pay movies
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Free crib/infant bed
Freshen up
- Rainfall showerhead
- Bidet
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi and wired Internet
- Phone
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- LED light bulbs
- Recycling
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Dining
Dos Cielos Madrid - This restaurant specializes in local cuisine.
Corona Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.
Tea Corner - Onsite café.
Montmartre Restaurant - This restaurant specializes in Regional cuisine.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Children & extra beds
- Babysitting is available for an extra charge
- Guests must contact this property in advance to reserve cribs/infant beds
Parking
- Valet parking costs EUR 35 per day
- Parking is available nearby and costs EUR 35 per night
Pool, spa, & gym (if applicable)
- The seasonal pool is open from May to September
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Measures to reduce infection (Spain) and Stay Safe with Meliá (Meliá).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.
Also known as
Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid