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Eurostars Madrid Tower

Photo gallery for Eurostars Madrid Tower

Lobby
Pool
Front of property
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Eurostars Madrid Tower

UNESCO Sustainable Travel Pledge

Eurostars Madrid Tower

5.0 star property
Luxury hotel with spa, near Santiago Bernabeu Stadium

8.4/10 Very Good

994 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Paseo De La Castellana, 259 B, Madrid, Madrid, 28046

Guests rated this location 7.6/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Fuencarral-El Pardo
  • Santiago Bernabeu Stadium - 33 min walk
  • Plaza de Castilla - 4 min drive
  • Puerta de Alcalá - 9 min drive
  • Las Ventas - 12 min drive
  • IFEMA - 9 min drive
  • Thyssen-Bornemisza National Museum - 9 min drive
  • Gran Via Street - 10 min drive
  • Prado Museum - 10 min drive
  • Puerta del Sol - 10 min drive
  • Plaza de Santa Ana - 10 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Madrid (XTI-Chamartin Train Station) - 12 min walk
  • Madrid Chamartín Station - 14 min walk
  • Ramon y Cajal Station - 23 min walk
  • Begona Station - 6 min walk
  • Chamartin Station - 11 min walk
  • Ventilla Station - 17 min walk

Restaurants

  • CaboPalos - 8 min walk
  • Zielou - 10 min walk
  • Restaurante la Fuentona - 4 min walk
  • Burger King - 10 min walk
  • McDonald's - 8 min walk
Map

About this property

Eurostars Madrid Tower

At Eurostars Madrid Tower, you'll be within a 10-minute drive of Gran Via Street and Santiago Bernabeu Stadium. Guests can indulge in massages at the spa, and Mediterranean cuisine is served at Volvoreta, which is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club, and a fitness center. Fellow travelers say good things about the helpful staff and breakfast. The property is just a short walk to public transportation: Begona Station is 6 minutes and Chamartin Station is 11 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 474 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 21 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (16140 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • 24-hour health club
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Volvoreta - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Lobby bar - This bar specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs EUR 21 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Eurostars Hotel Madrid Tower
Eurostars Madrid Tower
Eurostars Hotel Madrid
Eurostars Madrid Hotel
Eurostars Madrid Tower Hotel Madrid
Eurostars Madrid Tower Hotel
Eurostars Hotel Madrid
Eurostars Madrid Hotel
Eurostars Madrid Tower Hotel
Eurostars Madrid Tower Madrid
Eurostars Madrid Tower Hotel Madrid

Frequently asked questions

Does Eurostars Madrid Tower offer free cancellation for a full refund?
Yes, Eurostars Madrid Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eurostars Madrid Tower?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eurostars Madrid Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Madrid Tower?
Yes. Self parking costs EUR 21 per day.
What are the check-in and check-out times at Eurostars Madrid Tower?
You can check in from 3 PM - 3 PM. Check-out time is noon.
Is there an onsite casino at Eurostars Madrid Tower?
No, this hotel doesn't have a casino, but Casino de Madrid (9-min drive) and Casino Gran Via (10-min drive) are both nearby.
What is there to do at Eurostars Madrid Tower and nearby?
Eurostars Madrid Tower has a spa and a 24-hour health club.
Are there restaurants at or near Eurostars Madrid Tower?
Yes, Volvoreta offers Mediterranean cuisine.
What's the area around Eurostars Madrid Tower like?
Eurostars Madrid Tower is a short 6-minute walk from Begona Station and 14 minutes' walk from Plaza de Castilla. Travelers say this hotel is in a good location.

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very Good

Not quite 5 Star level
Decent accommodations in a modern tower hotel. Advertised as a five star hotel so expectations were high. Not nearly at that level. Location was close to Chamartin Train station & convenient to metro. But a fair distance from Centro Madrid. High end quality, but less than five star.
Edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location, view
Verified Expedia guest review

10/10 Exceptional

INES, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful hotel. Loved the room and the view.
Heather, 2-night trip
Verified Expedia guest review

10/10 Exceptional

PATRICK, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

This was the worst 5 star hotel I have ever stayed in and I used to be a travel journalist
Verified Ebookers guest review

10/10 Exceptional

Very nice hotel, affair district, near transportation and ambassy.
Jean-Francois, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

INES, 2-night trip
Verified Orbitz guest review

4/10 Fair

Juan, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

LUZMELIN GUILLERMINA, 8-night trip
Verified Expedia guest review