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HESTA Hakone

2.5 star property
Escape to a serene lakeside haven where you can unwind amidst nature’s tranquility.

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Photo gallery for HESTA Hakone

Exterior
Public bath
Lobby
Free WiFi, bed sheets
Reception
Surrounded by Hakone's serene landscapes, HESTA Hakone offers a tranquil retreat. Unwind with laundry facilities and stay connected with in-room WiFi. Previous guests appreciated the thoughtful amenities and peaceful atmosphere.

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Microwave in a common area
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • TV in a common area

Feel at home (4)

  • Children stay free
  • Laundry facilities
  • In-room climate control (air conditioning)
  • Hair dryer

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Shared Dormitory

Free WiFi, bed sheets

Shared Dormitory

Highlights

Air conditioning
Toilet with electronic bidet
Spring water bathtub
Shower/tub combination
Hair dryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Twin Room, Non Smoking

Free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Toilet with electronic bidet
Spring water bathtub
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Shared Dormitory

Free WiFi, bed sheets

Basic Shared Dormitory

Highlights

Air conditioning
Flat-screen TV
Toilet with electronic bidet
Spring water bathtub
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Japanese Western Style Room, Non Smoking

Free WiFi, bed sheets

Japanese Western Style Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Toilet with electronic bidet
Spring water bathtub
Shower/tub combination
Hair dryer
Electric kettle
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Similar properties

Hot springs

Ryokan Choju-yu Hakone Sengokubara

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, (76)
The price is P3,720
P4,092 total
includes taxes & fees
Feb 28 - Mar 1
Ryokan Choju-yu Hakone Sengokubara
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About the neighborhood

Map
Motohakone 159-205, Hakone-cho, Hakone, Kanagawa, 250-0522

What's nearby

  • Ōwakudani - 5 min drive
  • Hakone Ropeway - 5 min drive
  • Lake Ashi - 8 min drive
  • Hakone Shrine - 8 min drive
  • Hakone Kowakien Yunessun - 10 min drive

Getting around

  • Haneda Airport (HND) - 110 min drive
  • Narita Intl. Airport (NRT) - 167 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Hakone Ohiradai Station - 14 min drive
  • Hakone Gora Station - 18 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬5 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬11 min walk
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬7 min drive

About this property

HESTA Hakone

When you stay at HESTA Hakone, you'll be within a 10-minute drive of Lake Ashi and Ōwakudani. Also, Hakone Shrine and Hakone Gora Park are within a short drive.

Languages

Japanese

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 20
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared microwave

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Television in common areas

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Shared bathroom
  • Spring water bathtub
  • Shower/tub combination
  • Electronic bidet
  • Hair dryer

Stay connected

  • Free WiFi

Special features

Spa

Public bath/onsen services include a yukata (Japanese robe).

Fees & policies

Optional extras

  • Towels are available for an extra charge of JPY 220 per person, per night (or guests may bring their own)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

HESTA Hakone Hakone
HESTA Hakone Guesthouse
The Grand Resort Hakone
HESTA Hakone Guesthouse Hakone

Frequently asked questions

Does HESTA Hakone offer free cancellation for a full refund?

Yes, HESTA Hakone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HESTA Hakone?

Sorry, pets aren't allowed.

What are the check-in and check-out times at HESTA Hakone?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.

Does HESTA Hakone have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around HESTA Hakone like?

HESTA Hakone is a short 1-minute walk from Sengokuhara Onsen and 8 minutes' walk from Hakone Pirate Ship.

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HESTA Hakone Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Very peaceful place.
Amy, 2-night trip

10/10 Exceptional

We enjoyed our stay. Quiet, quaint, simple and still room for 4 (2 parents 2 teens). It's a great location for the lake activities. A car rental is recommended.
Dawn, 2-night trip

8/10 Very good

The building was old but very well furnished! Comfortable rooms, spacious. The onsen was fantastic. The guest house was understaffed, but the receptionist was kind. I would absolutely reccomend this place to stay, especially to make use of the Hakone FreePass! The Ropeway and the pirate ship were 15 minites away walking and the bus stop for the H and J lines were right outside the property.
Sophie, 2-night trip

10/10 Exceptional

The onsen is amazing.
Luis, 1-night trip

10/10 Exceptional

I stayed in the dormitories for 2 nights, at a pretty cheap price, considering they have onsen inside. Very clean and friendly staff. 100% recommended.
2-night trip

8/10 Very good

Great location near Cable car and Ashinoko. Spacious rooms but vending machine were only food options in the hotel. Coffee making facilities in room Would be great.
Gina, 3-night trip

8/10 Very good

Really near with the ropeway and cruise stop.
Hoa, 1-night trip

2/10 Poor

Find another place to stay
The hotel is old with stains all over the bed linens , cold shower and check in at 4 p.m and check out 10 am with service average and the place itself is like the 90 s Only food is out of dispensors i will not stay here again
jason, 3-night trip

10/10 Exceptional

Very comfortable. Vito was super helpful at the front desk too.
2-night trip

10/10 Exceptional

It's quiet new the hotel, and friendly staff (we were sorry for late because did not check the email carefully late check in is 10pm, but the staff was waiting for us). If you drive, will be a very good option to stay at this hotel, covenience for sights seeing.
LAU, 1-night trip

10/10 Exceptional

Property was great! Older, but in very good shape. The town is small, and there was only one restaurant open for dinner.
John, 1-night trip

8/10 Very good

Quiet place but kind of remote, a decent walk to get down to the Lake. The facility has no elevator but is only two floors. Most of the restaurants in the area close early and the hotel doesn’t have a Cafeteria / Restaurant, just vending machines and a concession stand.
Gregory, 3-night trip

10/10 Exceptional

This is the great hotel with bigger room than others hotels I got in Japan trip. Nice bathroom with all supplies you need. Easy to walk to Togendai station and bus station. The locals restaurant are closed around 5pm.
Dat, 2-night trip

10/10 Exceptional

Perfect room is quiet location. Need to drive.

6/10 Good

Dormitory bed was a bit uncomfortable. Variety of vending machines
Hannah, 4-night trip

8/10 Very good

For an economy property, it was fine. A little tricky to find and no food service on property ( a 15 minute walk downhill to a lovely Japanese restaurant for dinner, but nothing opened in the area in the morning)
Daphne, 1-night trip

10/10 Exceptional

The hotel locates in a quiet place, with difficulties to find the location, no restaurants and other facilities around. No elevator as well. If well prepared for all these inconvenience, this hotel is definitely worth a try, with its more than reasonable price. The hotel rooms seems to be newly renovated, large size, very clean and comfortable. I love it so much, would come back again definitely 💕.
Ki Chi, 1-night trip

8/10 Very good

A little far from all the attractions. Not much around. All the restaurants close by 4pm. Even the only convenience store at the station closes at 5pm. Only vending machine food are available.
Alison, 2-night trip

4/10 Fair

There is not much dining options around this hotel. The counter has some snacks and instant noodles, and there are vending machines selling microwave food. Which are rather poor choices of food. My toilet also reeks of urine stench. Because the toilet is separate from the shower and there is no drainage in the toilet floor, you can’t wash the toilet and get rid of the stench. The room makes use of motion sensors for lighting in certain areas. You can brush your teeth at the sink directly behind the door, but the light will turn off around 30 seconds and you will have to activate the motion sensor again while still brushing your teeth. If the hotel can make improvement on these areas, then the stay will be more enjoyable and less stressful.
Feng Ren, 1-night trip

10/10 Exceptional

JINGMIN, 1-night trip

2/10 Poor

1-night trip

6/10 Good

2-night trip

10/10 Exceptional

酒店房間已翻新，所以感覺10分良好，房間寬闊，房間價格便宜性價比高，下次到箱根都會租住這間酒店。
Kwok Ching, 2-night trip

10/10 Exceptional

Stella, 1-night trip

4/10 Fair

La única persona que estaba cuando hice mi check in no supo resolverme ninguna duda. No conoce lo que hay alrededor.
Carolina, 1-night trip